Help Desk Technician Jobs in Shelton, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Bridgeport, CT (10 miles from Shelton, CT)
- 8 days ago
- Bridgeport, CT (10 miles from Shelton, CT)
- 8 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- New Haven, CT (10 miles from Shelton, CT)
- 8 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 8 days ago
Tests hardware, software, and operating systems. Responsibilities: Manages a client department's complete desktop computing environment....
- Cheshire, CT (17 miles from Shelton, CT)
- 8 days ago
- Cheshire, CT (17 miles from Shelton, CT)
- 8 days ago
Practical experience of some or all of (Mandatory): Microsoft Windows Server and desktop operating systems. Active Directory administration. MS Exchange administration....
Desktop Support Technician Client: Fortune 100 Technology Solutions Company Location: Onsite in Shelton, CT Contract Length: Long-term contract with potential for extension or conversion Overview:...
Desktop & IT Support Technician - 2nd Shift Weekends
- Stratford, CT (5 miles from Shelton, CT)
- 9 days ago
- Stratford, CT (5 miles from Shelton, CT)
- 9 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
Senior Deskside Support Engineer
- Danbury, CT (18 miles from Shelton, CT)
- 9 days ago
- Danbury, CT (18 miles from Shelton, CT)
- 9 days ago
Position Summary\: We are seeking an experienced and skilled Level 3 Deskside Engineer with a strong background in providing high-quality technical support, including specialized Executive Support...
Desktop Support Technician Length: 12 months contract Location: Shelton, CT (on-site) The Select Group is partnering with an enterprise information technology company to find a skilled and...
Diagnose, research, and troubleshoot computer issues, including operating systems, hardware and software, VPN, connectivity, security tools both remotely and on-site....
Engineer II, Desktop Support (Contract)
- Danbury, CT (18 miles from Shelton, CT)
- 14 days ago
- Danbury, CT (18 miles from Shelton, CT)
- 14 days ago
Solid knowledge of iOS operating system, configuration and features....
Information Technology Support Specialist
- New Haven, CT (10 miles from Shelton, CT)
- 22 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 22 days ago
Inbox Health is looking for a detail-oriented and technically skilled IT Analyst to support our IT operations team. This role involves providing hands-on L1-L3 technical support, maintaining...
- New Haven, CT (10 miles from Shelton, CT)
- 23 days ago
- New Haven, CT (10 miles from Shelton, CT)
- 23 days ago
Job#: 2075684 Job Description: Position: Help Desk Support Tech Location: Hybrid; New Haven, CT Duration: 6+ month contract Rate: $20-25/hr based on experience For applicants who are interested in this...
Technical Support Supervisor (Remote)
- Norwalk, CT (20 miles from Shelton, CT)
- 23 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 23 days ago
Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...
- Fairfield, CT (12 miles from Shelton, CT)
- 26 days ago
- Fairfield, CT (12 miles from Shelton, CT)
- 26 days ago
Job Description: DIVISION: Information Technology Services DEPARTMENT: Information Technology Services BASIC FUNCTION: Technical expert on Windows 10 & 11 and Mac OS certified. Point of contact...
Sr Application Support Analyst
- Norwalk, CT (20 miles from Shelton, CT)
- 28 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 28 days ago
Proficient technical knowledge of MS-Windows, MS Office, IE, relational database concepts and quality assurance....
- Bridgeport, CT (10 miles from Shelton, CT)
- 30+ days ago
- Bridgeport, CT (10 miles from Shelton, CT)
- 30+ days ago
Must Have Technical/Functional Skills English and Spanish speaking Roles & Responsibilities The Help Desk Support Technician provides support to end users for computer, application, system, device,...
Demographic Data for Shelton, CT
Moving to Shelton, CT? Find some basic demographic data about Shelton, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Shelton, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Shelton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Networking
- Customer Satisfaction
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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