Help Desk Technician Jobs in Newington, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Hartford, CT (7 miles from Newington, CT)
- 4 hours ago
- Hartford, CT (7 miles from Newington, CT)
- 4 hours ago
Duties include supporting users in operating system and applications issues....
Gen AI Support Engineer position based in Hartford, CT (Only locals) with a Day 1 onsite
- Hartford, CT (7 miles from Newington, CT)
- 6 hours ago
- Hartford, CT (7 miles from Newington, CT)
- 6 hours ago
Role: Gen AI support Engineer Location: Hartford, CT (Only Locals) Duration: Long-Term Contract Job Description: We are seeking a highly skilled and motivated GenAI Support Engineer to join our...
- Hartford, CT (7 miles from Newington, CT)
- 23 hours ago
- Hartford, CT (7 miles from Newington, CT)
- 23 hours ago
Job ID:VU-Gen AI Onsite Gen AI/ML Support Engineer (12+) with Devops, Teraform, AWS/Azure/Google Cloud Platform, Python, model inference, training pipelines, SQL, NoSQL, OpenAI, Shell Scripting,...
Senior Gen AI platform support Engineer
- Hartford, CT (7 miles from Newington, CT)
- 23 hours ago
- Hartford, CT (7 miles from Newington, CT)
- 23 hours ago
GenAI Platform Support Engineer (Infra / Cloud Exp / Devops / Handling Deployment / Solution / Tools & Techniques - Teraform / AWS/Phython) GenAI Platform Support Job Summary: As a Generative AI...
Technical Support Specialist (Onsite)
- Granby, CT (19 miles from Newington, CT)
- 1 day ago
- Granby, CT (19 miles from Newington, CT)
- 1 day ago
Date Posted: 2025-04-24 Country: United States of America Location: PW208: Connecticut Remote Remote Location, Remote City, CT, 06035 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or...
Help Desk I-Administrative Assistant
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
JOB DESCRIPTION POSITION TITLE: Help Desk I - A DEPARTMENT: Information Technology FLSA STATUS: Non-exempt REPORTS TO: Manager of IT – Business and Data Analytics GENERAL DESCRIPTION OF DUTIES The...
Field Service Technical Support
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
- Hartford, CT (7 miles from Newington, CT)
- 1 day ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Technical Support Specialist (Onsite)
- East Hartford, CT (8 miles from Newington, CT)
- 2 days ago
- East Hartford, CT (8 miles from Newington, CT)
- 2 days ago
Date Posted: 2025-04-24 Country: United States of America Location: PW208: Connecticut Remote Remote Location, Remote City, CT, 06035 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or...
Lead Platform Support Engineer
- Windsor, CT (12 miles from Newington, CT)
- 2 days ago
- Windsor, CT (12 miles from Newington, CT)
- 2 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Business Technology Support Specialist
- Windsor, CT (12 miles from Newington, CT)
- 3 days ago
- Windsor, CT (12 miles from Newington, CT)
- 3 days ago
Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand...
Senior Technical Support Engineer
- Cheshire, CT (15 miles from Newington, CT)
- 3 days ago
- Cheshire, CT (15 miles from Newington, CT)
- 3 days ago
Experience with Windows and Unix/Linux operating systems, Oracle and MS SQL Server databases, SQL queries, and networking protocols....
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
Information Solutions - Desktop Engineer - 40hrs - Hybrid
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
- Hartford, CT (7 miles from Newington, CT)
- 4 days ago
Core Technical Knowledge: Demonstrates comprehensive understanding of Microsoft client technologies as a core competency. Adept with Active Directory infrastructure (AD, DNS, DFS, GPOs, logon...
Technical (Help Desk) Support Analyst
- Windsor, CT (12 miles from Newington, CT)
- 4 days ago
- Windsor, CT (12 miles from Newington, CT)
- 4 days ago
Daily maintenance and problem resolution via Corporate Helpdesk, operating system patches and software upgrades, and routine hardware configuration....
Demographic Data for Newington, CT
Moving to Newington, CT? Find some basic demographic data about Newington, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Newington, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Newington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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