Help Desk Technician Jobs in Fairfield, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Stamford, CT (15 miles from Fairfield, CT)
- 2 hours ago
- Stamford, CT (15 miles from Fairfield, CT)
- 2 hours ago
The support requests will include hardware, printing, cloud hosted applications, machine operating system configuration and settings, Office365, endpoint protection, and more....
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Commack, NY (23 miles from Fairfield, CT)
- 7 hours ago
- Commack, NY (23 miles from Fairfield, CT)
- 7 hours ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Hamden, CT (22 miles from Fairfield, CT)
- 1 day ago
- Hamden, CT (22 miles from Fairfield, CT)
- 1 day ago
systems Demonstrated knowledge of public schools and their computer applications desirable Such alternatives to the above qualifications as the Superintendent or the Board may find appropriate and...
Library & Information Technology Assistant
- Bridgeport, CT (4 miles from Fairfield, CT)
- 5 days ago
- Bridgeport, CT (4 miles from Fairfield, CT)
- 5 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
- Shelton, CT (12 miles from Fairfield, CT)
- 7 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 7 days ago
Desktop Support Analyst Job Location\: (Onsite) Shelton, CT Job description\: Capgemini is looking for Technical Support Analyst, who will play a critical role in providing technical assistance to...
- New Haven, CT (20 miles from Fairfield, CT)
- 10 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 10 days ago
Perform proactive site visits, maintain system inventories, and ensure all software and operating systems are up to date....
- Danbury, CT (17 miles from Fairfield, CT)
- 13 days ago
- Danbury, CT (17 miles from Fairfield, CT)
- 13 days ago
Description The City of Danbury is announcing an opening for the position of Part-time Computer Technician Statement of duties:As a member of the Technology Department, the computer technician is...
Network Support Specialist - 3rd Shift
- Commack, NY (23 miles from Fairfield, CT)
- 20 days ago
- Commack, NY (23 miles from Fairfield, CT)
- 20 days ago
Position Profile This mid-to-advanced level technical operations role focuses on advanced troubleshooting of customer and Ricoh ITS infrastructure issues, including networks, systems, and related...
Network Specialist - Desktop Support
- Shelton, CT (12 miles from Fairfield, CT)
- 23 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 23 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- Shelton, CT (12 miles from Fairfield, CT)
- 23 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 23 days ago
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical...
Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes...
Technical Support Analyst / Endpoint Engineer II - Samford, CT
- Stamford, CT (15 miles from Fairfield, CT)
- 30+ days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 30+ days ago
Coordinate and implement endpoint deployments, operating system upgrades, security patching, and software installations across assigned locations....
- Greenwich, CT (20 miles from Fairfield, CT)
- 30+ days ago
- Greenwich, CT (20 miles from Fairfield, CT)
- 30+ days ago
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level...
Desktop Support Engineer I (On-Site) Full Time Professional Solano County, CA, Fairfield, CA, US 16 days ago Requisition ID: 2285 Salary Range: $25.00 To $29.00 Hourly Job Description: The...
Data Center Server Hardware Support Technician
- Trumbull, CT (7 miles from Fairfield, CT)
- 30+ days ago
- Trumbull, CT (7 miles from Fairfield, CT)
- 30+ days ago
About Corserva, Inc. Corserva is a leading U.S.-based IT managed service provider that delivers secure, scalable, and high-performance technology solutions to enterprise clients across various...
Demographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fairfield, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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