Help Desk Technician Jobs in Enfield, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Dow Jones
- Chicopee, MA (12 miles from Enfield, CT)
- 1 day ago
- Chicopee, MA (12 miles from Enfield, CT)
- 1 day ago
Provide PC support including Windows operating system and basic networking. Have the willingness and ability to work nights, weekends, and holidays....
In Person- AppleOne
- Hartford, CT (14 miles from Enfield, CT)
- 2 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 2 days ago
Job Title: Print Management First Responder (IT Support / Printer Support) Location: Hartford, CT 06106Duration: 3 months+ extPay Rate: $23.00/hourSchedule: MondayFriday, 8:00 AM 5:00 PM (45...
In PersonApplication Support Analyst - Hybrid ,Inperson Interview
- MSys
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 6 days ago
Mode of Intrview :- Inperson interview(Face to Face interview) ***very long term project (initial PO for 1 year with multiyear extensions)***Need 1 reference *** Digital Identity will be verified...
Hybrid- Hampden-Wilbraham Regional School District
- Wilbraham, MA (12 miles from Enfield, CT)
- 6 days ago
- Wilbraham, MA (12 miles from Enfield, CT)
- 6 days ago
Experience installing and supporting both Windows and Mac operating systems. Strong interpersonal, verbal, and written communication skills....
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Enfield, CT
- 6 days ago
- Enfield, CT
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
Remote- Judge Group, Inc.
- Farmington, CT (23 miles from Enfield, CT)
- 7 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 7 days ago
Location: Farmington, CT Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Overview The L2 Deskside Support Technician provides on-site, second-level IT support at customer locations....
In PersonSenior Tech Support Specialist
- United Health Group
- Farmington, CT (23 miles from Enfield, CT)
- 8 days ago
- Farmington, CT (23 miles from Enfield, CT)
- 8 days ago
systems, applications, and network configurations, replacing hardware parts as necessary Prioritize and manage workload independently, focusing on critical clinical items while adapting to new technologies...
In Person- Kollasoft Inc.
- Hartford, CT (14 miles from Enfield, CT)
- 13 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 13 days ago
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID position which requires the contractor to be onsite at least one day a week. Purpose: Ther Office...
HybridField IT Support Analyst (75% US Travel)
- Martin Brower
- Enfield, CT
- 13 days ago
- Enfield, CT
- 13 days ago
Position Responsibilities: Provide on-site and remote support for business-critical applications and hardware, resolve complex computing and networking issues, identify and address recurring...
In PersonSalesforce Application Support Analyst $49.00
- Calance
- Hartford, CT (14 miles from Enfield, CT)
- 13 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 13 days ago
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you! === ** We will NOT accept 3rd Party...
Hybrid- Voluble Systems LLC
- East Hartford, CT (14 miles from Enfield, CT)
- 14 days ago
- East Hartford, CT (14 miles from Enfield, CT)
- 14 days ago
The Contractor will provide day-to-day technical support for end users of the Salesforce-based portals, troubleshoot issues, validate enhancements, and assist in feature rollout activities....
In Person- Gandara Center
- Springfield, MA (8 miles from Enfield, CT)
- 14 days ago
- Springfield, MA (8 miles from Enfield, CT)
- 14 days ago
Desk Technician Work Location: Sprngfield, Ma....
In Person- Black Box Corporation
- Hartford, CT (14 miles from Enfield, CT)
- 15 days ago
- Hartford, CT (14 miles from Enfield, CT)
- 15 days ago
Primary Roles & Responsibilities This role reports to and receives its daily job assignments from the Customer Operations Manager in his or her region. This role will also coordinate with other...
In Person- Creative Financial Staffing
- Springfield, MA (8 miles from Enfield, CT)
- 18 days ago
- Springfield, MA (8 miles from Enfield, CT)
- 18 days ago
This is a 6 month contract with the ability to then be converted to a full time employee. IT Support / Desktop Support Salary Range: $20-$21 HR Why Consider the Role of IT Support & Desktop...
In Person- PeoplesBank
- Holyoke, MA (17 miles from Enfield, CT)
- 23 days ago
- Holyoke, MA (17 miles from Enfield, CT)
- 23 days ago
Certifications, Licenses and/or registrations: CompTIA A+ preferred Computer/Technical Skills: Familiarity with Microsoft applications such as: Windows Desktop Operating System - 10, 11 Windows 2016...
In PersonDemographic Data for Enfield, CT
Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Enfield, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Enfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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