Help Desk Technician Jobs in Danbury, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Trumbull, CT (15 miles from Danbury, CT)
- 10 hours ago
- Trumbull, CT (15 miles from Danbury, CT)
- 10 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
The Help Desk Technician is responsible for providing technical support and assistance related to computer systems, hardware, and software....
- Shelton, CT (18 miles from Danbury, CT)
- 4 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 4 days ago
This in an ONSITE role in TRUMBULL, CT Must have some MSP experience Looking for a mid-level who is smart and capable Must have excellent comm skills White glove service is a must, supporting...
Principal Responsibilities: Provide general technical support for hardware, operating systems, database, telephony systems, and the corporate networks....
- Stamford, CT (22 miles from Danbury, CT)
- 6 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 6 days ago
*5 DAYS/WEEK ONSITE IN OVERLAND PARK, KS* Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that...
Network Specialist - Desktop Support
- Shelton, CT (18 miles from Danbury, CT)
- 7 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 7 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
Advanced Technical Support Specialist
- Bridgeport, CT (20 miles from Danbury, CT)
- 10 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Monroe, CT (12 miles from Danbury, CT)
- 12 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 12 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Bridgeport, CT (20 miles from Danbury, CT)
- 15 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 15 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
- Ridgefield, CT (5 miles from Danbury, CT)
- 19 days ago
- Ridgefield, CT (5 miles from Danbury, CT)
- 19 days ago
You will be responsible for providing routine, technical support and maintenance for desktop, laptop, and network systems including hardware, application software, operating systems and connectivity...
- Greenwich, CT (24 miles from Danbury, CT)
- 19 days ago
- Greenwich, CT (24 miles from Danbury, CT)
- 19 days ago
Our client is a specialist asset management firm with over $10 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 100+...
- Stamford, CT (22 miles from Danbury, CT)
- 19 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 19 days ago
About ITT: At ITT, we have a clear purpose as an organization to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our...
IT Helpdesk Support Technician (WFH, On-site as needed)
- Stamford, CT (22 miles from Danbury, CT)
- 21 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 21 days ago
Essential Duties and Responsibilities: Information Technology Support (ITS) relating to desktop technical issues involving Microsoft’s core business applications, operating systems for PC (Windows 7...
Desktop Engineer - Voice Scope
- Stamford, CT (22 miles from Danbury, CT)
- 22 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 22 days ago
" Desktop Engineer IV Voice Scope " position in Stamford, CT. Skills Required: Exposure to Trade Floor Support and Trader Voice Telephony including: IPC/AVAYA/ZOOM. General understanding of...
- Wilton, CT (11 miles from Danbury, CT)
- 26 days ago
- Wilton, CT (11 miles from Danbury, CT)
- 26 days ago
Insight Global is looking for an on-site support technician in Wilton, CT. This person will be responsible for imaging laptops and computers for a 6 month contract that could potentially be...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Danbury, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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