Help Desk Technician Jobs in Danbury, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Library & Information Technology Assistant
- Bridgeport, CT (20 miles from Danbury, CT)
- 4 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 4 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
- Shelton, CT (18 miles from Danbury, CT)
- 7 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 7 days ago
Desktop Support Analyst Job Location\: (Onsite) Shelton, CT Job description\: Capgemini is looking for Technical Support Analyst, who will play a critical role in providing technical assistance to...
Description The City of Danbury is announcing an opening for the position of Part-time Computer Technician Statement of duties:As a member of the Technology Department, the computer technician is...
- New Milford, CT (14 miles from Danbury, CT)
- 13 days ago
- New Milford, CT (14 miles from Danbury, CT)
- 13 days ago
Position Type: Secretarial/Clerical/ Secretary - School Year Date Posted: 8/11/2025 Location: Schaghticoke Middle School Date Available: ASAP Closing Date: Open Until Filled ANNOUNCEMEN...
Network Specialist - Desktop Support
- Shelton, CT (18 miles from Danbury, CT)
- 22 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 22 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- Shelton, CT (18 miles from Danbury, CT)
- 22 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 22 days ago
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical...
- Fairfield, CT (17 miles from Danbury, CT)
- 24 days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 24 days ago
Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes...
ITS Help Desk Student Representative
- Pleasantville, NY (24 miles from Danbury, CT)
- 26 days ago
- Pleasantville, NY (24 miles from Danbury, CT)
- 26 days ago
Desk support tickets and directing them to the appropriate area for investigation and resolution tracking ticket status, updating tickets, and performing other related ticket management tasks including...
Technical Support Analyst / Endpoint Engineer II - Samford, CT
- Stamford, CT (22 miles from Danbury, CT)
- 30+ days ago
- Stamford, CT (22 miles from Danbury, CT)
- 30+ days ago
Coordinate and implement endpoint deployments, operating system upgrades, security patching, and software installations across assigned locations....
- Greenwich, CT (24 miles from Danbury, CT)
- 30+ days ago
- Greenwich, CT (24 miles from Danbury, CT)
- 30+ days ago
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility Fulfill IT hardware requests requiring delivery, setup, or low-level...
Desktop Support Engineer I (On-Site)
- Fairfield, CT (17 miles from Danbury, CT)
- 30+ days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 30+ days ago
Desktop Support Engineer I (On-Site) Full Time Professional Solano County, CA, Fairfield, CA, US 16 days ago Requisition ID: 2285 Salary Range: $25.00 To $29.00 Hourly Job Description: The...
Data Center Server Hardware Support Technician
- Trumbull, CT (15 miles from Danbury, CT)
- 30+ days ago
- Trumbull, CT (15 miles from Danbury, CT)
- 30+ days ago
About Corserva, Inc. Corserva is a leading U.S.-based IT managed service provider that delivers secure, scalable, and high-performance technology solutions to enterprise clients across various...
- Wilton, CT (11 miles from Danbury, CT)
- 30+ days ago
- Wilton, CT (11 miles from Danbury, CT)
- 30+ days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, office products, electronic mail, and operating systems....
End User Services (IT Support) Analyst
- Norwalk, CT (17 miles from Danbury, CT)
- 30+ days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 30+ days ago
Graham Capital Management, L.P. ("Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is...
- Greenwich, CT (24 miles from Danbury, CT)
- 45+ days ago
- Greenwich, CT (24 miles from Danbury, CT)
- 45+ days ago
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Danbury, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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