Help Desk Technician Jobs in Danbury, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Greenwich, CT (24 miles from Danbury, CT)
- 1 day ago
- Greenwich, CT (24 miles from Danbury, CT)
- 1 day ago
IT SUPPORT Location: Greenwich, CT JOB DESCRIPTION: IT Support & Field Technician Salary Range: $55,000-$65,000 Why Consider the Role of IT Support & Field Technician? Are you looking for more...
PT IT Support Analyst (New Haven)
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
Perform installation of operating system, applications, and management of operating system software. Monitor for and assist in the removal of viruses in the computing environment....
Advanced Technical Support Specialist
- Bridgeport, CT (20 miles from Danbury, CT)
- 8 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 8 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Shelton, CT (18 miles from Danbury, CT)
- 8 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 8 days ago
Desktop Support Technician Client: Fortune 100 Technology Solutions Company Location: Onsite in Shelton, CT Contract Length: Long-term contract with potential for extension or conversion Overview:...
Desktop & IT Support Technician - 2nd Shift Weekends
- Stratford, CT (20 miles from Danbury, CT)
- 9 days ago
- Stratford, CT (20 miles from Danbury, CT)
- 9 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
Position Summary\: We are seeking an experienced and skilled Level 3 Deskside Engineer with a strong background in providing high-quality technical support, including specialized Executive Support...
- Stamford, CT (22 miles from Danbury, CT)
- 9 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 9 days ago
#202852 Desktop Technician REMOTE DATE: Yesterday Overview PLACEMENT TYPE: Temporary SALARY: $18.56 to $20.63 an hour START DATE: 07.21.2025 Make a real impact as a Global Technology Support...
- Shelton, CT (18 miles from Danbury, CT)
- 12 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 12 days ago
Desktop Support Technician Length: 12 months contract Location: Shelton, CT (on-site) The Select Group is partnering with an enterprise information technology company to find a skilled and...
Technical Support Specialist - Level II
- Shelton, CT (18 miles from Danbury, CT)
- 12 days ago
- Shelton, CT (18 miles from Danbury, CT)
- 12 days ago
Diagnose, research, and troubleshoot computer issues, including operating systems, hardware and software, VPN, connectivity, security tools both remotely and on-site....
Solid knowledge of iOS operating system, configuration and features....
Epic Cupid-Radiant Support Specialist
- Stamford, CT (22 miles from Danbury, CT)
- 22 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 22 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Technical Support Supervisor (Remote)
- Norwalk, CT (17 miles from Danbury, CT)
- 23 days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 23 days ago
Ventus is an entity within Digi, a Business Unit that's an industry leader in IT networking innovations, leveraging technology to produce market-driving network solutions. Operating from over 20...
- Stamford, CT (22 miles from Danbury, CT)
- 25 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 25 days ago
Troubleshoot and resolve issues related to Windows and Mac hardware and operating systems. Maintain a high level of professionalism and discretion when handling sensitive information....
- Fairfield, CT (17 miles from Danbury, CT)
- 26 days ago
- Fairfield, CT (17 miles from Danbury, CT)
- 26 days ago
Job Description: DIVISION: Information Technology Services DEPARTMENT: Information Technology Services BASIC FUNCTION: Technical expert on Windows 10 & 11 and Mac OS certified. Point of contact...
Sr Application Support Analyst
- Norwalk, CT (17 miles from Danbury, CT)
- 28 days ago
- Norwalk, CT (17 miles from Danbury, CT)
- 28 days ago
Proficient technical knowledge of MS-Windows, MS Office, IE, relational database concepts and quality assurance....
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Danbury, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Networking
- Customer Satisfaction
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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