Help Desk Technician Jobs in Cheshire, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It includes providing prompt,...
Field Service Technical Support
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
- Hartford, CT (23 miles from Cheshire, CT)
- 1 day ago
Tata Technologies is seeking an experienced, versatile MES Support Specialist to join our team to provide ongoing support for one of our strategic Manufacturing Execution System (MES) programs....
Field Support (Helpdesk Technical Support)
- Farmington, CT (15 miles from Cheshire, CT)
- 2 days ago
- Farmington, CT (15 miles from Cheshire, CT)
- 2 days ago
Job Details Title: Field Support (Helpdesk Technical Support) Location: Farmington, CT Minimum Qualifications Job Description Experience: 3-5 Years. Location: Farmington, CT JD: The role is...
- Farmington, CT (15 miles from Cheshire, CT)
- 3 days ago
- Farmington, CT (15 miles from Cheshire, CT)
- 3 days ago
Job Description: Provide excellent customer service while conveying confidence, knowledge and professionalism over the phone, email correspondence and during office visits. Serve as first and...
- Hartford, CT (23 miles from Cheshire, CT)
- 4 days ago
- Hartford, CT (23 miles from Cheshire, CT)
- 4 days ago
Help Desk Support Analyst Hartford, CT 3-6 Months For a qualified Help Desk Support role, candidates typically need a combination of technical skills, soft skills, and educational background....
Remote WorkPrincipal Premium Support Engineer
- Hartford, CT (23 miles from Cheshire, CT)
- 7 days ago
- Hartford, CT (23 miles from Cheshire, CT)
- 7 days ago
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote Work- New Haven, CT (13 miles from Cheshire, CT)
- 8 days ago
- New Haven, CT (13 miles from Cheshire, CT)
- 8 days ago
Tests hardware, software, and operating systems. Responsibilities: Manages a client department's complete desktop computing environment....
Practical experience of some or all of (Mandatory): Microsoft Windows Server and desktop operating systems. Active Directory administration. MS Exchange administration....
- Shelton, CT (17 miles from Cheshire, CT)
- 8 days ago
- Shelton, CT (17 miles from Cheshire, CT)
- 8 days ago
Desktop Support Technician Client: Fortune 100 Technology Solutions Company Location: Onsite in Shelton, CT Contract Length: Long-term contract with potential for extension or conversion Overview:...
Desktop & IT Support Technician - 2nd Shift Weekends
- Stratford, CT (21 miles from Cheshire, CT)
- 9 days ago
- Stratford, CT (21 miles from Cheshire, CT)
- 9 days ago
Working technical knowledge of current protocols, operating systems, and standards. Hands-on hardware troubleshooting experience....
- Shelton, CT (17 miles from Cheshire, CT)
- 12 days ago
- Shelton, CT (17 miles from Cheshire, CT)
- 12 days ago
Desktop Support Technician Length: 12 months contract Location: Shelton, CT (on-site) The Select Group is partnering with an enterprise information technology company to find a skilled and...
Technical Support Specialist - Level II
- Shelton, CT (17 miles from Cheshire, CT)
- 12 days ago
- Shelton, CT (17 miles from Cheshire, CT)
- 12 days ago
Diagnose, research, and troubleshoot computer issues, including operating systems, hardware and software, VPN, connectivity, security tools both remotely and on-site....
- Hartford, CT (23 miles from Cheshire, CT)
- 12 days ago
- Hartford, CT (23 miles from Cheshire, CT)
- 12 days ago
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Hartford, CT (23 miles from Cheshire, CT)
- 12 days ago
- Hartford, CT (23 miles from Cheshire, CT)
- 12 days ago
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Demographic Data for Cheshire, CT
Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Cheshire, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cheshire, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Networking
- Customer Satisfaction
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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