Help Desk Technician Jobs in Branford, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Trumbull, CT (21 miles from Branford, CT)
- 4 hours ago
- Trumbull, CT (21 miles from Branford, CT)
- 4 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Senior Technical Support Engineer
- Cheshire, CT (15 miles from Branford, CT)
- 3 days ago
- Cheshire, CT (15 miles from Branford, CT)
- 3 days ago
Experience with Windows and Unix/Linux operating systems, Oracle and MS SQL Server databases, SQL queries, and networking protocols....
- Shelton, CT (17 miles from Branford, CT)
- 4 days ago
- Shelton, CT (17 miles from Branford, CT)
- 4 days ago
This in an ONSITE role in TRUMBULL, CT Must have some MSP experience Looking for a mid-level who is smart and capable Must have excellent comm skills White glove service is a must, supporting...
Network Specialist - Desktop Support
- Shelton, CT (17 miles from Branford, CT)
- 6 days ago
- Shelton, CT (17 miles from Branford, CT)
- 6 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- New Haven, CT (7 miles from Branford, CT)
- 7 days ago
- New Haven, CT (7 miles from Branford, CT)
- 7 days ago
Location: New Haven (Town), CT Description: Our client is seeking an experienced Desktop Specialist to perform Level 3 day-to-day escalation activities. This person will be responsible for...
Advanced Technical Support Specialist
- Bridgeport, CT (22 miles from Branford, CT)
- 10 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
IT Support Assistant - Central Office - Volunteer Staff
- Branford, CT
- 11 days ago
- Branford, CT
- 11 days ago
Competencies: Technical Acumen: Strong understanding of Windows/Mac operating systems, networking basics, and software like Microsoft 365....
- Monroe, CT (22 miles from Branford, CT)
- 12 days ago
- Monroe, CT (22 miles from Branford, CT)
- 12 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
- Bridgeport, CT (22 miles from Branford, CT)
- 14 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 14 days ago
Job Details Job Location : Bridgeport, CT - Bridgeport, CT Salary Range : Undisclosed Description The mission of The University of Bridgeport is to promote academic excellence, personal...
- New Haven, CT (7 miles from Branford, CT)
- 15 days ago
- New Haven, CT (7 miles from Branford, CT)
- 15 days ago
Kforce has a client that is seeking an IT Support Analyst in New Haven, CT. Summary:We are seeking a talented and proactive IT Support Analyst to assist with troubleshooting general computer,...
- Hamden, CT (9 miles from Branford, CT)
- 18 days ago
- Hamden, CT (9 miles from Branford, CT)
- 18 days ago
systems and browsers Design and build images for faculty laptop program working closely with other groups within Information Services Manage installed base of computer hardware and software using Active...
IT Support Technician Yale University
- New Haven, CT (7 miles from Branford, CT)
- 20 days ago
- New Haven, CT (7 miles from Branford, CT)
- 20 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
- New Haven, CT (7 miles from Branford, CT)
- 21 days ago
- New Haven, CT (7 miles from Branford, CT)
- 21 days ago
Troubleshoot, coordinate and refer problems with other ITS units on issues related to networking, security, hardware, software, operating systems, and applications. 9....
IT Support Freelance-Enterprise Level Experience Required
- Old Lyme, CT (24 miles from Branford, CT)
- 24 days ago
- Old Lyme, CT (24 miles from Branford, CT)
- 24 days ago
un IT Support Freelance-Enterprise Level Experience Required (Connecticut /NYC) compensation: Hourly: $25-$45 based pm experience Looking for some experienced freelancers with strong IT,...
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
- New Haven, CT (7 miles from Branford, CT)
- 45+ days ago
Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up-to-date. 4....
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Branford, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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