Help Desk Technician Jobs in Branford, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Hamden, CT (9 miles from Branford, CT)
- 23 hours ago
- Hamden, CT (9 miles from Branford, CT)
- 23 hours ago
systems Demonstrated knowledge of public schools and their computer applications desirable Such alternatives to the above qualifications as the Superintendent or the Board may find appropriate and...
- Wallingford, CT (12 miles from Branford, CT)
- 1 day ago
- Wallingford, CT (12 miles from Branford, CT)
- 1 day ago
Handles problems that the first-tier of help desk support is unable to resolve. Coordinates with technical, professional or service personnel for appropriate services, repairs or follow-up....
Library & Information Technology Assistant
- Bridgeport, CT (22 miles from Branford, CT)
- 4 days ago
- Bridgeport, CT (22 miles from Branford, CT)
- 4 days ago
Details: The CT State Community College is developing a pool of applicants for potential part-time Library & Information Technology Assistant positions. (Up to 17 hours per week). These positions...
- Shelton, CT (17 miles from Branford, CT)
- 7 days ago
- Shelton, CT (17 miles from Branford, CT)
- 7 days ago
Desktop Support Analyst Job Location\: (Onsite) Shelton, CT Job description\: Capgemini is looking for Technical Support Analyst, who will play a critical role in providing technical assistance to...
- New Haven, CT (7 miles from Branford, CT)
- 10 days ago
- New Haven, CT (7 miles from Branford, CT)
- 10 days ago
Perform proactive site visits, maintain system inventories, and ensure all software and operating systems are up to date....
Network Specialist - Desktop Support
- Shelton, CT (17 miles from Branford, CT)
- 22 days ago
- Shelton, CT (17 miles from Branford, CT)
- 22 days ago
Strong knowledge of Windows and IOS operating systems. Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus....
- Shelton, CT (17 miles from Branford, CT)
- 22 days ago
- Shelton, CT (17 miles from Branford, CT)
- 22 days ago
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical...
Data Center Server Hardware Support Technician
- Trumbull, CT (21 miles from Branford, CT)
- 30+ days ago
- Trumbull, CT (21 miles from Branford, CT)
- 30+ days ago
About Corserva, Inc. Corserva is a leading U.S.-based IT managed service provider that delivers secure, scalable, and high-performance technology solutions to enterprise clients across various...
IT Technical Support Specialist
- Old Saybrook, CT (21 miles from Branford, CT)
- 30+ days ago
- Old Saybrook, CT (21 miles from Branford, CT)
- 30+ days ago
Overview Tantor Media, an audiobook publisher in Old Saybrook, Connecticut, has an immediate opening for an experienced Technical Support Analyst to help with its growing IT needs. Tantor Media is...
- Southington, CT (22 miles from Branford, CT)
- 90+ days ago
- Southington, CT (22 miles from Branford, CT)
- 90+ days ago
Strong communication skills and exceptional customer service orientation Knowledge and experience with a variety of desktop operating systems, including Windows and macOS Experience with a wide range...
IT Support & Network Operations Analyst
- Trumbull, CT (21 miles from Branford, CT)
- 90+ days ago
- Trumbull, CT (21 miles from Branford, CT)
- 90+ days ago
Utilize imaging tools to deploy operating systems, applications, and configurations to new or reimaged devices....
IT Support Assistant - Central Office - Volunteer Staff
- Branford, CT
- 90+ days ago
- Branford, CT
- 90+ days ago
Competencies: Technical Acumen: Strong understanding of Windows/Mac operating systems, networking basics, and software like Microsoft 365....
Demographic Data for Branford, CT
Moving to Branford, CT? Find some basic demographic data about Branford, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Branford, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Branford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »