Help Desk Technician Jobs in Avon, CT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Enfield, CT (20 miles from Avon, CT)
- 2 hours ago
- Enfield, CT (20 miles from Avon, CT)
- 2 hours ago
Take full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform root...
Sr Gen AI Platform Support Engineer - Hartford, CT
- Hartford, CT (9 miles from Avon, CT)
- 2 hours ago
- Hartford, CT (9 miles from Avon, CT)
- 2 hours ago
Role: Sr Gen AI Platform Support Engineer Location: Hartford, CT Job Description GenAI Platform Support Engineer (Infra / Cloud Exp / Devops / Handling Deployment / Solution / Tools & Techniques -...
- Hartford, CT (9 miles from Avon, CT)
- 7 hours ago
- Hartford, CT (9 miles from Avon, CT)
- 7 hours ago
Duties include supporting users in operating system and applications issues....
Gen AI Support Engineer position based in Hartford, CT (Only locals) with a Day 1 onsite
- Hartford, CT (9 miles from Avon, CT)
- 9 hours ago
- Hartford, CT (9 miles from Avon, CT)
- 9 hours ago
Role: Gen AI support Engineer Location: Hartford, CT (Only Locals) Duration: Long-Term Contract Job Description: We are seeking a highly skilled and motivated GenAI Support Engineer to join our...
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
Job ID:VU-Gen AI Onsite Gen AI/ML Support Engineer (12+) with Devops, Teraform, AWS/Azure/Google Cloud Platform, Python, model inference, training pipelines, SQL, NoSQL, OpenAI, Shell Scripting,...
Senior Gen AI platform support Engineer
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
GenAI Platform Support Engineer (Infra / Cloud Exp / Devops / Handling Deployment / Solution / Tools & Techniques - Teraform / AWS/Phython) GenAI Platform Support Job Summary: As a Generative AI...
Technical Support Specialist (Onsite)
- Granby, CT (11 miles from Avon, CT)
- 1 day ago
- Granby, CT (11 miles from Avon, CT)
- 1 day ago
Date Posted: 2025-04-24 Country: United States of America Location: PW208: Connecticut Remote Remote Location, Remote City, CT, 06035 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or...
Help Desk I-Administrative Assistant
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
- Hartford, CT (9 miles from Avon, CT)
- 1 day ago
JOB DESCRIPTION POSITION TITLE: Help Desk I - A DEPARTMENT: Information Technology FLSA STATUS: Non-exempt REPORTS TO: Manager of IT – Business and Data Analytics GENERAL DESCRIPTION OF DUTIES The...
Field Service Technical Support
- Hartford, CT (9 miles from Avon, CT)
- 2 days ago
- Hartford, CT (9 miles from Avon, CT)
- 2 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Technical Support Specialist (Onsite)
- East Hartford, CT (12 miles from Avon, CT)
- 2 days ago
- East Hartford, CT (12 miles from Avon, CT)
- 2 days ago
Date Posted: 2025-04-24 Country: United States of America Location: PW208: Connecticut Remote Remote Location, Remote City, CT, 06035 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or...
Lead Platform Support Engineer
- Windsor, CT (11 miles from Avon, CT)
- 3 days ago
- Windsor, CT (11 miles from Avon, CT)
- 3 days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Business Technology Support Specialist
- Windsor, CT (11 miles from Avon, CT)
- 3 days ago
- Windsor, CT (11 miles from Avon, CT)
- 3 days ago
Together we fight for everyone's opportunity for a better financial future. We will do this together with customers, partners and colleagues. We will fight for others, not against: We will stand...
Senior Technical Support Engineer
- Cheshire, CT (20 miles from Avon, CT)
- 3 days ago
- Cheshire, CT (20 miles from Avon, CT)
- 3 days ago
Experience with Windows and Unix/Linux operating systems, Oracle and MS SQL Server databases, SQL queries, and networking protocols....
- Hartford, CT (9 miles from Avon, CT)
- 4 days ago
- Hartford, CT (9 miles from Avon, CT)
- 4 days ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
- Hartford, CT (9 miles from Avon, CT)
- 4 days ago
- Hartford, CT (9 miles from Avon, CT)
- 4 days ago
Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience. HP Desktop and Laptop Certification preferred....
Demographic Data for Avon, CT
Moving to Avon, CT? Find some basic demographic data about Avon, CT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Avon, CT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Avon, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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