Help Desk Technician Jobs in Golden, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Greenwood Village, CO (13 miles from Golden, CO)
- 5 hours ago
- Greenwood Village, CO (13 miles from Golden, CO)
- 5 hours ago
systems, including troubleshooting and configuration Strong knowledge of Microsoft 365, Outlook, Teams, and conferencing technologies (Zoom, WebEx, etc.)...
- Denver, CO (21 miles from Golden, CO)
- 19 hours ago
- Denver, CO (21 miles from Golden, CO)
- 19 hours ago
systems....
- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
Install, configure and troubleshoot software packages, including operating systems, desktop software and custom applications....
- Broomfield, CO (16 miles from Golden, CO)
- 2 days ago
- Broomfield, CO (16 miles from Golden, CO)
- 2 days ago
Support a suite of Microsoft Office 365 E5 applications on both Windows and Mac operating systems. Equip workspaces and offices with monitors, docking stations, and other desktop equipment....
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing...
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
Company Description Direct Client Job Description Title: Desktop Support Location: Denver, CO Duration: 4 months (Locals Only) Description: This contractor will be responsible for assisting in the...
- Lakewood, CO (11 miles from Golden, CO)
- 2 days ago
- Lakewood, CO (11 miles from Golden, CO)
- 2 days ago
Analyzes, diagnoses and resolves problems associated with operating systems, passwords, networking, wireless, VPN, hardwire connections and access to business applications....
MSP Support Specialist-ServiceNow (remote)
- Englewood, CO (13 miles from Golden, CO)
- 2 days ago
- Englewood, CO (13 miles from Golden, CO)
- 2 days ago
Role Name : MSP Support Specialist-ServiceNow Location: Remote (anywhere in the US) Responsibilities: Clear understanding of ServiceNow platform knowledge, license management, opening ServiceNow...
Remote WorkIT Service Desk Support Analyst I
- Boulder, CO (23 miles from Golden, CO)
- 2 days ago
- Boulder, CO (23 miles from Golden, CO)
- 2 days ago
systems, TCP/IP networking, printers and other misc. peripherals....
Help desk technician with Identity management
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
Job Description Title: Help desk technician with Identity management Location: Denver, CO Description : The IAM analyst will be responsible for updating accounts on the Active Directory domain to include...
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
Job Description Title: Help Desk Support Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities...
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County...
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
Job Title: Desktop Support Technician Denver Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Denver, CO (Onsite) Compensation: $28 HR- $35 HR...
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
systems and O365/M365 applications....
Desktop Support Representative
- Arvada, CO (10 miles from Golden, CO)
- 4 days ago
- Arvada, CO (10 miles from Golden, CO)
- 4 days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Demographic Data for Golden, CO
Moving to Golden, CO? Find some basic demographic data about Golden, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Golden, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Golden, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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