Help Desk Technician Jobs in Golden, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Greenwood Village, CO (13 miles from Golden, CO)
- 6 hours ago
- Greenwood Village, CO (13 miles from Golden, CO)
- 6 hours ago
Desktop/Tech Support Engineer We are seeking a dedicated Desktop/Tech Support Engineer to join our dynamic team. This role offers a unique opportunity to blend end-user support with site...
- Denver, CO (21 miles from Golden, CO)
- 7 hours ago
- Denver, CO (21 miles from Golden, CO)
- 7 hours ago
IT Service Desk Specialist City: Denver Division: Infrastructure & Architecture Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together....
- Lakewood, CO (11 miles from Golden, CO)
- 11 hours ago
- Lakewood, CO (11 miles from Golden, CO)
- 11 hours ago
Help Desk Support Service Specialist Intermediate Responsibilities Include: Perform first call resolutions for common issues, customer training, and advanced (equivalent Tier II support) troubleshooting...
- Denver, CO (21 miles from Golden, CO)
- 11 hours ago
- Denver, CO (21 miles from Golden, CO)
- 11 hours ago
Job Description Infosys is seeking a Network Support Engineer. This role requires close partnership and collaboration with Field technicians and other teams. Required Qualifications: Candidate...
Associate Customer Support Engineer
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in...
Executive Desktop Support Technician
- Roxborough, CO (18 miles from Golden, CO)
- 1 day ago
- Roxborough, CO (18 miles from Golden, CO)
- 1 day ago
We are seeking an experienced Desktop Support Technician to provide executive support to senior leadership within Lockheed Martin. The successful candidate will serve as a key advisor, providing...
IT Support Engineer W/ Google Workspace, JIRA, Okta
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote Work- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
IT Support Technician IV Location: Englewood, CO Salary: $20.00 USD Hourly - $25.00 USD Hourly Description: Job Title: IT Support Technician IV Location: Englewood CO Job Type: Contract-to-Hire...
UIPath Platform Support Engineer (Onsite - Denver, Colorado)
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
Setting up new UiPath environments for the clients (including UiPath Orchestrator, DC, Dameware, And VMs). Supporting RPA setup and configurations on a client server model....
- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
- Englewood, CO (13 miles from Golden, CO)
- 1 day ago
IT Support Technician IV DPP is seeking an IT Support Technician for an opportunity in Englewood, Colorado. Candidates must be able to obtain and maintain a US security clearance. Work...
IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex
- Golden, CO
- 1 day ago
- Golden, CO
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote Work- Denver, CO (21 miles from Golden, CO)
- 1 day ago
- Denver, CO (21 miles from Golden, CO)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Customer Support Specialist - Onsite 12pm to 8:30pm Job Details Sonova AG
- Aurora, CO (20 miles from Golden, CO)
- 2 days ago
- Aurora, CO (20 miles from Golden, CO)
- 2 days ago
Aurora, IL | United States | On-site | Monday - Friday Customer Support Specialist Schedule: 12pm to 8:30pm Pay range: $22 to $26 In a life without sound, our work provides meaning. As a leading...
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
- Denver, CO (21 miles from Golden, CO)
- 2 days ago
systems Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite Excellent communication skills and ability to work in a team Strong...
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
- Denver, CO (21 miles from Golden, CO)
- 3 days ago
Help Desk Contract Vaco $25.00 / hr United States, Colorado, Denver Jun 07, 2025 Help Desk TechnicianWe are seeking a skilled Help Desk Technician to provide technical support and assistance to end...
Demographic Data for Golden, CO
Moving to Golden, CO? Find some basic demographic data about Golden, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Golden, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Golden, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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