Help Desk Technician Jobs in Fort Collins, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software....
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Tests new software and operating systems and makes recommendations on deployments. Participate in projects to improve the end user computing experience....
- Johnstown, CO (20 miles from Fort Collins, CO)
- 16 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 16 days ago
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, sex, age,...
- Loveland, CO (16 miles from Fort Collins, CO)
- 26 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 26 days ago
Development Managers, Technical Support Specialists, Inside Sales Specialists) to increase company profits and gain market share....
At Vestas, we're committed to transforming the global energy landscape through sustainable solutions. As the world's largest wind turbine manufacturer, we've installed over 177 GW of wind power...
Job Details Job Location : B - Fort Collins CO - Fort Collins, CO Position Type : Full Time Salary Range : $18.00 - $20.00 Hourly Travel Percentage : Negligible Description Overview We are seeking...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Fort Collins, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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