Help Desk Technician Jobs in Cripple Creek, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual
- Chenega Corporation
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 hours ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 hours ago
Req ID: 40807 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you...
In PersonTactical Communications Support Specialist Tier II
- Trace Systems
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
Job Overview Job Title: Tactical Communications Support Specialist Tier II Location: Colorado Springs, Colorado Job Responsibilities Trace Systems is seeking a Tactical Communications Support...
In PersonHelp Desk Specialist I Tier 1 Bilingual
- Chenega Corporation
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
Overview Help Desk Specialist I Tier 1 Bilingual Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where...
Remote- Chenega Corporation
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
Overview Help Desk Specialist I Tier 1 Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...
Remote- Chenega Corporation
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 1 day ago
Overview Help Desk Specialist II Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional...
In PersonHelp Desk Trainer- TS/SCI W/ POLY
- General Dynamics Information Technology
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 4 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 4 days ago
Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDIT....
In Person- Cripple Creek & Victor Mining Company
- Cripple Creek, CO
- 4 days ago
- Cripple Creek, CO
- 4 days ago
Who Are We? SSR Mining Inc. is an intermediate gold company with five producing assets located in the USA, Turkey, Canada, and Argentina, combined with a global pipeline of high-quality...
In Person- Abacus Technology
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 5 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 5 days ago
Overview Abacus Technology is seeking a Service Desk Technician to provide technical support for Space Operations Command at Peterson SFB. This is a full-time position. Responsibilities Provide...
In PersonHelp Desk Analyst III - NISSC II
- Amentum
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 6 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 6 days ago
Knowledge of and successful experience with troubleshooting computer systems, networks, and operating systems, including Solaris, Unix, and/or Linux....
In PersonHelp Desk Analyst II - NISSC II
- Amentum
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 8 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 8 days ago
Experience with troubleshooting computer systems, networks, and Operating systems, including Solaris, Unix, and/or Linux. Experience with Department of Defense messaging and messaging systems....
In Person- Pikes Peak State College
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 12 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 12 days ago
Testing Support Specialist Apply now Tracking Code: 60..._40567 Work Type: Full-time Categories: Professional/Technical Salary: $50,000 firm annual gross This is a NON-CLASSIFIED employment...
In Person- SNI Technology
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 days ago
SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented Help Desk Technician for an exciting, full-time, 3-month contract-to-hire position....
In PersonHelp Desk Technician - DAYS - TS/SCI W/ POLY
- General Dynamics Information Technology
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 14 days ago
Desk Support, IT Help Desk Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: Mon-Fri...
In PersonHelp Desk Support Specialist R9040
- Chickasaw Nation Industries Inc.
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 16 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 16 days ago
Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests...
In Person- Cni
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 20 days ago
- Colorado Springs, CO (20 miles from Cripple Creek, CO)
- 20 days ago
The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency....
In PersonDemographic Data for Cripple Creek, CO
Moving to Cripple Creek, CO? Find some basic demographic data about Cripple Creek, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Cripple Creek, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cripple Creek, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »