Help Desk Technician Jobs in Colorado Springs, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems....
Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 18 hours ago
- Colorado Springs, CO
- 18 hours ago
as a Help Desk Technician III with GDIT....
Network Operations Center Help Desk Engineer
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers mission and quest...
Desktop / IT Help desk Support Consultant
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
SNI Technology's client located in Colorado Springs, CO, is seeking to hire a talented Help Desk Technician for an exciting, full-time, 3-month contract-to-hire position....
Our client is seeking a Tier I/II Help Desk Technician for an onsite position in Colorado Springs, CO....
Help Desk Tech - MIDS - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 8 days ago
- Colorado Springs, CO
- 8 days ago
into opportunity as a Help Desk Technician with GDIT....
Computer Network Support Specialist
- Colorado Springs, CO
- 13 days ago
- Colorado Springs, CO
- 13 days ago
ABOUT ALEUT FEDERAL At Aleut Federal, we believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise whose purpose...
- USAF Academy, CO (11 miles from Colorado Springs, CO)
- 14 days ago
- USAF Academy, CO (11 miles from Colorado Springs, CO)
- 14 days ago
Syneren is currently seeking a Help Desk Technician....
Desktop Support Technician - Level II
- Colorado Springs, CO
- 15 days ago
- Colorado Springs, CO
- 15 days ago
JOB SPECIFIC REQUIREMENTS AND SKILLS: 6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician Ability to support systems on both classified and...
Requirements: At least eight (8) years of Help desk support, including PC support, diagnostic/troubleshooting/repair experience, or equivalent....
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc....
Network Support Engineer This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the...
Sr. Computer Network Support Specialist NEW
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Sr. Computer Network Support Specialist Goldbelt Inc Yesterday Top Secret/SCI Unspecified Unspecified IT - Hardware Colorado Springs, CO (ON-SITE/OFFICE) Overview Please note that this position is...
Verified email Position: Computer/IT Support (Part-time) Computer/IT Support (Part-time) Place of Performance: Peterson SFB, CO We can discuss with you the job, salary and others upon interview....
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Colorado Springs, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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