Help Desk Technician Jobs in Colorado Springs, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Technician - TS/SCI W/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
IT Support Technician Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I'm a Recruiting Manager with Sonus Software Solutions based in Orem, UT . I'm working on the below...
Help Desk Specialist - Secret Clearance
- Colorado Springs, CO
- 11 hours ago
- Colorado Springs, CO
- 11 hours ago
Zachary Piper Solutions is seeking a Help Desk Specialist to join a Federal Program located in Colorado Springs, CO. The Help Desk Specialist will provide technical support to our users and...
Airport IT Support Technician DatamanUSA has an exciting opportunity for a talented Airport IT Support Technician to work with one of our clients in Colorado Springs, CO . We love referrals!...
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level Thank you for your interest. Please apply for further information....
Remote WorkKeywords: Help desk specialist, help desk technician, help desk, servicenow, network admin, network administrator, password reset, account lockout, system access, customer service, ticketing system,...
Delta Solutions and Strategies is seeking highly skilled and motivated candidates to join a high-performance team to support US Space Command (USSPACECOM) J6 as Customer Service Desk (CSD...
TIER II HELP DESK TECHNICIAN The Tier II Help Desk Technician will provide front line support for users and remote location users....
Systems ADDITIONAL INFORMATION This position requires access to technology, materials, software or hardware that is controlled by either ITAR or EAR U.S. export laws....
Help Desk Specialist"Client Service Technician - Help Desk Support" Peterson, SFB, COS2Technologies is currently seeking personnel with help desk supportexperience....
Technical Support Analyst IDuration:6+ MonthsLocation: Colorado Springs, CO 80903Shift: Monday - Friday | 8:30am - 5pmPay Rate: $28.84/hr on w2 without benefitsJob Description:Perform systems...
Job DetailsJob LocationSchriever SFB - Colorado Springs, CO Job CategoryInformation TechnologyDescriptionPAY:JOB SUMMARY: The IT Help Desk Technicians are responsible for fielding enduser IT trouble...
Web & SharePoint Support Specialist
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
ROLE: Web & SharePoint Support Specialist REQUIRED: Active Public Trust Clearance - Moderate or High Risk 2-5 Years of demonstrable experience providing direct & indirect user support to personnel...
Microsoft Application Support Analyst
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
- Peterson AFB, CO (6 miles from Colorado Springs, CO)
- 17 days ago
ROLE: MS Office Suite Applications Analyst REQUIRED: Active Public Trust Clearance - Moderate or High Risk 2-5 Years of demonstrable experience providing direct & indirect user support to...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Colorado Springs, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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