Help Desk Technician Jobs in Boulder, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAssociate Customer Support Engineer Zayo Group life insurance, vision insurance, parental leave, paid time off, 401(k) United States, Colorado, Boulder Jun 12, 2025 Company Description Zayo...
IT Support Engineer W/ Google Workspace, JIRA, Okta, Cisco Webex
- Golden, CO (23 miles from Boulder, CO)
- 1 day ago
- Golden, CO (23 miles from Boulder, CO)
- 1 day ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkIT Service Desk Specialist $25.00
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
- Golden, CO (23 miles from Boulder, CO)
- 3 days ago
systems....
Remote Work- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 3 days ago
Please review the job details below. Maxar Intelligence is a provider of secure, precise, geospatial intelligence. We deliver disruptive value to government and commercial customers to help them...
- Westminster, CO (17 miles from Boulder, CO)
- 5 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 5 days ago
In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 8 days ago
BURNCO is currently looking to engage contracted services of an energetic, personable, and talented IT Support Analyst for our Information Technology team. This will be an onsite role located at...
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
Description Position at Wind River SENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical...
Position at Wind River S ENIOR ENGINEER - TECHNICAL SUPPORT U.S.A. Boulder, CO | Dallas, TX ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent...
IT Helpdesk Technician - Temporary
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 11 days ago
IT Help Desk Technicians provide technical support over the phone, email, and in-person for our Longmont locations, and remote teams for issues they may encounter in the operation of software, hardware...
Hotel Assistant Director of Maintenance/IT Support - Hotel Boulderado
- Boulder, CO
- 12 days ago
- Boulder, CO
- 12 days ago
Job Close Date: June 10, 2025 or until filled -Please read job description- Collegiate Hotel Group is seeking an Assistant Director of Maintenance/IT Support to join Hotel Boulderado and its...
- Longmont, CO (10 miles from Boulder, CO)
- 12 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 12 days ago
Our client, a leading technology provider, is seeking a Desktop Support Engineer to join their team. As a Desktop Support Engineer, you will be part of the End User Services department supporting...
- Longmont, CO (10 miles from Boulder, CO)
- 13 days ago
- Longmont, CO (10 miles from Boulder, CO)
- 13 days ago
Desktop Support Technician Location: Longmont, CO Schedule: MondayFriday, 8:00 AM5:00 PM (On-Site Only) Pay Rate: $25/hour About the Organization This opportunity is with a large, well-established...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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