Help Desk Technician Jobs in Boulder, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Help Desk Associate I-III
- Brighton, CO (22 miles from Boulder, CO)
- 1 day ago
- Brighton, CO (22 miles from Boulder, CO)
- 1 day ago
Technical Helpdesk Associate I: Experience: One (1) to two (2) years of verifiable experience with desktop hardware, software applications, operating systems, and network connectivity....
- Broomfield, CO (11 miles from Boulder, CO)
- 2 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 2 days ago
Support a suite of Microsoft Office 365 E5 applications on both Windows and Mac operating systems. Equip workspaces and offices with monitors, docking stations, and other desktop equipment....
systems, TCP/IP networking, printers and other misc. peripherals....
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
- Frederick, CO (12 miles from Boulder, CO)
- 3 days ago
What you will do: Respond to technical support requests for PCs, laptops, mobile devices (iOS/Android), and tablets Troubleshoot Windows 11, Active Directory, and common business applications...
Desktop Support Representative
- Arvada, CO (18 miles from Boulder, CO)
- 4 days ago
- Arvada, CO (18 miles from Boulder, CO)
- 4 days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Technical Support Specialist - HYBRID
- Westminster, CO (17 miles from Boulder, CO)
- 7 days ago
- Westminster, CO (17 miles from Boulder, CO)
- 7 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our...
- Broomfield, CO (11 miles from Boulder, CO)
- 13 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 13 days ago
About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and...
- Black Hawk, CO (23 miles from Boulder, CO)
- 14 days ago
- Black Hawk, CO (23 miles from Boulder, CO)
- 14 days ago
Experience in operating systems, software tools and project management methodologies required. Must be highly proficient in all Microsoft applications....
IT Support; Enterprise Engineer (Okta, Google Workspace, Cisco, Atlassian)
- Golden, CO (23 miles from Boulder, CO)
- 14 days ago
- Golden, CO (23 miles from Boulder, CO)
- 14 days ago
Minimum 3 years of helpdesk related experience General familiarity with: Desktop (ChromeOS, macOS, Windows, etc.) and mobile (iOS, Android) operating systems Online productivity tools (Google Apps,...
Remote WorkAssistive Technology Assistant
- Lafayette, CO (5 miles from Boulder, CO)
- 15 days ago
- Lafayette, CO (5 miles from Boulder, CO)
- 15 days ago
Purpose of Position- Assists with the maintenance, installation and support of assistive technology and communications devices for individuals in Imagine!'s direct services. Conducts appropriate...
Installs the latest version of MS Windows Desktop Operating System. Downloads patches. Sets up network printers or servers on user desktop computers....
- Golden, CO (23 miles from Boulder, CO)
- 16 days ago
- Golden, CO (23 miles from Boulder, CO)
- 16 days ago
Salary Range USD $25.00/Hr. - Overview The Job in a Nutshell: The Help Desk provides a single point of contact for support requests from Store and Lakewood/Golden Store Support Center crew...
- Johnstown, CO (24 miles from Boulder, CO)
- 17 days ago
- Johnstown, CO (24 miles from Boulder, CO)
- 17 days ago
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, sex, age,...
Technical Support Engineer 3 - VCF Compute
- Broomfield, CO (11 miles from Boulder, CO)
- 17 days ago
- Broomfield, CO (11 miles from Boulder, CO)
- 17 days ago
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account,...
Demographic Data for Boulder, CO
Moving to Boulder, CO? Find some basic demographic data about Boulder, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boulder, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boulder, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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