Help Desk Technician Jobs in California
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TicketManager
- Calabasas, CA
- 2 days ago
- TicketManager
- Calabasas, CA
- 2 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
Family Partner Peer Support Specialist I/II-Behavioral Health-Spanish Spkg Reqd (Open & Promotion)
- San Mateo, CA
- 5 hours ago
- San Mateo, CA
- 5 hours ago
Family Partner Peer Support Specialist I/II-Behavioral Health-Spanish Spkg Req'd (Open & Promotion) Salary $5,246.80 - $7,238.40 Monthly Location San Mateo, CA Job Type Regular Job Number G192A...
L3 network support engineers [San Diego, CA, 92108] | 2025-03-20 11:26:47 Job Description Description :- We would like to request a quote (monthly and yearly) for 1 - L3 network support engineers...
Antech Diagnostics Website Support Specialist in Fountain Valley , California We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to...
Proofpoint Product Support Engineer in San Francisco , California It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer...
Capgemini Production Support Analyst 1 - EUC Support Engineer in Anaheim , California Job Title : Production Support Analyst 1 - EUC Support Engineer Location : 700 West Ball Road, Anaheim,...
ABBTECH Professional Resources, Inc. Computer Technician in Newport Beach , California Hello! ABBTECH Professional Resources and our partner Dell, are looking for a Computer Technician for a...
Insight Global POS Help Desk Specialist in Pacoima , California Job Description As a POS Help Desk Specialist, you will be reporting into IT Tech Supervisor. You will be responsible for providing...
Maintain working knowledge of the following operating systems: Windows 10/11, Server 2019/2022, and Mac OS Complete appropriate incident management documentation....
Technology Technology Desktop Support-I What are we looking for in our Desktop Support-I? Title: Technical Support Specialist (Remote) Location: California (Remote) Expected Duration: March 10,...
Introduction Join a tight-knit, fast-growing team on the leading edge of cloud infrastructure technology. As a Support Engineer, you'll help us build a scalable, customer-first support process,...
Insight Global Help Desk Analyst in San Francisco , California Job Description The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and requests, including those...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in California
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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