Help Desk Technician Jobs in California
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Linux Development Support Engineer
- The Regents of the University of California on behalf of their Los Angeles Campus
- Santa Clarita, CA
- moments ago
- Santa Clarita, CA
- moments ago
The team supports applications on Windows and Linux operating systems, manages container orchestration environments, performs backups, and manages the storage of several petabytes of digital library...
In PersonSenior Service Desk Technician
- Business Wire
- San Francisco, CA
- 4 hours ago
- San Francisco, CA
- 4 hours ago
Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with...
HybridIT Support Associate II, Ops Tech Solutions (OTS), OpsTech IT
- Amazon
- San Diego, CA
- 4 hours ago
- San Diego, CA
- 4 hours ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonSystems PowerShell scripting experience...
HybridSr Information Technology Support Specialist
- Fox Racing Shox
- Pioneer, CA
- 14 hours ago
- Pioneer, CA
- 14 hours ago
What We Do FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems...
In PersonStaff Technical Support Engineer - White Glove
- ServiceNow
- Santa Clara, CA
- 14 hours ago
- Santa Clara, CA
- 14 hours ago
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company...
In PersonLead DataStage Integration Support Engineer Culver City, CA (4 Days Onsite) Contract
- Next Gen Software Solutions LLC
- Culver City, CA
- 18 hours ago
- Culver City, CA
- 18 hours ago
Job Title: Lead DataStage Integration Support Engineer Location: Culver City, CA (4 Days Onsite) Duration: 6+ months Type: Contract Job Summary Seeking a Lead DataStage Engineer with strong...
In Person- Conejo Valley Unified School District
- Thousand Oaks, CA
- 18 hours ago
- Thousand Oaks, CA
- 18 hours ago
Basic principles and practices of computer platform and network operating systems as those used by the District and school sites....
In PersonStrong understanding of Windows Operating Systems, Networking concepts of TCP/IP, DNS, DHCP, NAT, WAN Topologies, and basic network troubleshooting knowledge....
HybridSr Information Technology Support Specialist
- FOX Factory
- Santa Fe Springs, CA
- 1 day ago
- Santa Fe Springs, CA
- 1 day ago
What We Do FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems...
In PersonLocation: 5051 Obama Bl, Los Angeles, California 90016 United States of America Job Description Under the direction of the Supervisor, Field Customer Support, responsible for providing remote...
In PersonThis position is responsible for providing operational and technical support for end-user workstations on the Business Local Area Network (BLAN) environments located in Remote offices. The...
In Person ContractLead DataStage Integration Support Engineer @ Culver City, CA (4 Days Onsite)
- BURGEON IT SERVICES LLC
- Culver City, CA
- 1 day ago
- Culver City, CA
- 1 day ago
Lead DataStage Integration Support Engineer Location: Culver City, CA (4 Days Onsite) Duration: Long Term Job Summary Client is seeking a highly experienced Lead DataStage Integration Support...
In PersonJob Summary: Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global...
In PersonStrong understanding of currently supported Microsoft Windows operating systems. Strong understanding of Apple products and operating systems (MacOS/iOS). Knowledge of Chromebook technologies....
In PersonDemographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in California
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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