Help Desk Technician Jobs in California

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 518 Jobs
TicketManager

Software Support Engineer

Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...

Desktop Support Technician

  • Cardiff by the Sea, CA
  • 4 days ago
  • Cardiff by the Sea, CA
  • 4 days ago

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...

Hardware Support Technician - TS/SCI with CI Poly

  • Lompoc, CA
  • 15 days ago
  • Lompoc, CA
  • 15 days ago

Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...

Senior Desktop Support Technician

  • Ridgecrest, CA
  • 19 days ago
  • Ridgecrest, CA
  • 19 days ago

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...

Family Partner Peer Support Specialist I/II-Behavioral Health-Spanish Spkg Req'd (Open & Promotion) Salary $5,246.80 - $7,238.40 Monthly Location San Mateo, CA Job Type Regular Job Number G192A...

L3 network support engineers

  • San Diego, CA
  • 6 hours ago
  • San Diego, CA
  • 6 hours ago

L3 network support engineers [San Diego, CA, 92108] | 2025-03-20 11:26:47 Job Description Description :- We would like to request a quote (monthly and yearly) for 1 - L3 network support engineers...

Website Support Specialist

  • Fountain Valley, CA
  • 6 hours ago
  • Fountain Valley, CA
  • 6 hours ago

Antech Diagnostics Website Support Specialist in Fountain Valley , California We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to...

Product Support Engineer

  • San Francisco, CA
  • 6 hours ago
  • San Francisco, CA
  • 6 hours ago

Proofpoint Product Support Engineer in San Francisco , California It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer...

Production Support Analyst 1 - EUC Support Engineer

  • Anaheim, CA
  • 6 hours ago
  • Anaheim, CA
  • 6 hours ago

Capgemini Production Support Analyst 1 - EUC Support Engineer in Anaheim , California Job Title : Production Support Analyst 1 - EUC Support Engineer Location : 700 West Ball Road, Anaheim,...

Computer Technician

  • Newport Beach, CA
  • 6 hours ago
  • Newport Beach, CA
  • 6 hours ago

ABBTECH Professional Resources, Inc. Computer Technician in Newport Beach , California Hello! ABBTECH Professional Resources and our partner Dell, are looking for a Computer Technician for a...

POS Help Desk Specialist

  • Los Angeles, CA
  • 6 hours ago
  • Los Angeles, CA
  • 6 hours ago

Insight Global POS Help Desk Specialist in Pacoima , California Job Description As a POS Help Desk Specialist, you will be reporting into IT Tech Supervisor. You will be responsible for providing...

IT Support - Entry Level

  • Huntington Beach, CA
  • 6 hours ago
  • Huntington Beach, CA
  • 6 hours ago

Maintain working knowledge of the following operating systems: Windows 10/11, Server 2019/2022, and Mac OS Complete appropriate incident management documentation....

Desktop Support-I

  • San Francisco, CA
  • 6 hours ago
  • San Francisco, CA
  • 6 hours ago

Technology Technology Desktop Support-I What are we looking for in our Desktop Support-I? Title: Technical Support Specialist (Remote) Location: California (Remote) Expected Duration: March 10,...

Senior Support Engineer

  • San Francisco, CA
  • 6 hours ago
  • San Francisco, CA
  • 6 hours ago

Introduction Join a tight-knit, fast-growing team on the leading edge of cloud infrastructure technology. As a Support Engineer, you'll help us build a scalable, customer-first support process,...

Help Desk Analyst

  • San Francisco, CA
  • 7 hours ago
  • San Francisco, CA
  • 7 hours ago

Insight Global Help Desk Analyst in San Francisco , California Job Description The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and requests, including those...

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Local
National
39,536,271
996,598

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in California offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in California
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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