Help Desk Technician Jobs in California
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TicketManager
- Calabasas, CA
- 10 days ago
- TicketManager
- Calabasas, CA
- 10 days ago
Patterns desirable Experience with MySQL or similar relational databases An understanding of JavaScript fundamentals including DOM manipulation Experience with AWS, GCP, or Azure Creative and efficient...
Introduction A career in IBM Software means youll be part of a team that transforms our customers challenges into solutions. Seeking new possibilities and always staying curious, we are a team...
Software Integration / Support Engineer Title: Software Integration / Support Engineer Location: Fremont, CA Duration: 12+ Mos Summary: We are seeking a highly motivated Integration Engineer to...
IT Site Support Specialist Location San Diego, California Job type ContractTemporary Salary $ 55 - $ 60 Hour Category AviationAerospace - ITTechnology PDS Tech Commercial Inc, is seeking...
Knowledge of computer operating systems and the networking environment. ? An understanding of networking (IP Addressing, DHCP, DNS, and basic network troubleshooting). ?...
Nice to have experience working with J2EE Application Servers and/or relational databases Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions...
This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity...
Advanced technical knowledge of computer software, operating systems, hardware, and networking Ability and desire to learn and maintain skills with emerging technologies related to IT standards and...
Comprehensive knowledge of PC operating systems, as well as networking and mail standards and supervision of help desk employees. Experience in help desk management in a multi-server environment....
The City of San Marcos is currently accepting qualified applications for the position of Part Time Fire/EMS Support Specialist with the San Marcos Fire Department. This administrative position...
Experience in Database Management systems and tools Technical ability to analyze and resolve issues related to these products Experience in Operating systems (Windows/Linux/UNIX) administration and...
Technical Support Specialist (Software)
- San Bernardino, CA
- 15 hours ago
- San Bernardino, CA
- 15 hours ago
About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. It offers...
Remote WorkKnowledge of computer operating systems and the networking environment.? An understanding of networking (IP Addressing, DHCP, DNS, and basic network troubleshooting).?...
- Berkeley, CA
- 20 hours ago
- Berkeley, CA
- 20 hours ago
Windows Systems Support Analyst (7309U), Library Administration - 80496 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels...
IGA Support Specialist University of Southern California (USC)
- Los Angeles, CA
- 20 hours ago
- Los Angeles, CA
- 20 hours ago
ABOUT THE DEPARTMENT The University of Southern California (USC) is advancing its cybersecurity posture with a renewed focus on resilience, cyber risk management, and threat-informed defense. As a...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in California
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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