Help Desk Technician Jobs in Santa Monica, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 102 Jobs
TicketManager

Software Support Engineer

  • TicketManager
  • Calabasas, CA (12 miles from Santa Monica, CA)
  • 10 days ago
  • TicketManager
  • Calabasas, CA (12 miles from Santa Monica, CA)
  • 10 days ago

Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...

PC Desktop Support Analyst I (on-site)

  • Alhambra, CA (21 miles from Santa Monica, CA)
  • 8 hours ago
  • Alhambra, CA (21 miles from Santa Monica, CA)
  • 8 hours ago

Familiar with PCs, related software, and operating systems. Experience troubleshooting connectivity issues and conducting/troubleshooting system diagnostics....

Desktop Support Technician PC/Mac

  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 18 hours ago
  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 18 hours ago

Perform installation and configuration of software including operating system, patches, and 3rd party products....

Hiring Computer Technician Testing & Disassembling PCs/Laptops ($20+

  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago
  • Long Beach, CA (18 miles from Santa Monica, CA)
  • 1 day ago

We are a growing electronics business in Long Beach, CA, looking to hire a Part-Time or Full-Time Computer Technician to assist with testing, diagnosing, and disassembling PCs and laptops for eBay...

Manager, IT Support Services

  • Westlake Village, CA (22 miles from Santa Monica, CA)
  • 1 day ago
  • Westlake Village, CA (22 miles from Santa Monica, CA)
  • 1 day ago

desk support....

Service Desk Technician

  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 1 day ago
  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 1 day ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job...

Help Desk Specialist

  • Santa Monica, CA
  • 1 day ago
  • Santa Monica, CA
  • 1 day ago

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer. We will be building out a new...

IT Support Analyst -Mission Hills, CA - ONSITE

  • Mission Hills, CA (17 miles from Santa Monica, CA)
  • 2 days ago
  • Mission Hills, CA (17 miles from Santa Monica, CA)
  • 2 days ago

IT Support Analyst -Mission Hills, CA - ONSITE Job Title: IT Support Analyst Location: Mission Hills, CA (Onsite) Type: Long-Term Contract Start Date: ASAP Job Description: We are seeking a...

Computer Technician

  • Simi Valley, CA (24 miles from Santa Monica, CA)
  • 3 days ago
  • Simi Valley, CA (24 miles from Santa Monica, CA)
  • 3 days ago

If you're looking for a job **ASAP** and have _Testing_ or _Computer Technician_ experience then this is the position for you! A very popular Aerospace company in **Simi Valley** is in need of...

Service Desk Specialist

  • Altadena, CA (23 miles from Santa Monica, CA)
  • 3 days ago
  • Altadena, CA (23 miles from Santa Monica, CA)
  • 3 days ago

Large Enterprise-level IT experience in supporting multiple Operating Systems and environments Interpersonal and People Skills, Listening Skills, Multi-Tasking Ability Preferred Qualifications: Knowledge...

D365 ERP/ IT Support

  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 3 days ago
  • El Segundo, CA (8 miles from Santa Monica, CA)
  • 3 days ago

First Point of Contact for core systems support ERP (D365), and other operational software. Serve as the primary contact for all end-users and power users needing ERP assistance. Access and...

Technical Support Specialist

  • City of Industry, CA (21 miles from Santa Monica, CA)
  • 4 days ago
  • City of Industry, CA (21 miles from Santa Monica, CA)
  • 4 days ago

Implement and assist in the roll out of new applications, software, and/or operating systems. Perform system and user setups for new hires. Performs required server backups....

Network Support Technician

  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 4 days ago
  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 4 days ago

Job#: 2066838 Job Description: Position: Network Support Technician Location: Los Angeles, CA 90095 Shift: Monday-Friday, 8-5 (no on-call requirement) Duration: 6-month contract Pay rate: $50 -...

Technology Assistant

  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 4 days ago
  • Los Angeles, CA (14 miles from Santa Monica, CA)
  • 4 days ago

systems, network wiring, or the repair of computer hardware and components....

IT Support Engineer

  • Beverly Hills, CA (6 miles from Santa Monica, CA)
  • 5 days ago
  • Beverly Hills, CA (6 miles from Santa Monica, CA)
  • 5 days ago

IT Support Engineer IT Support Engineer locations CA-Beverly Hills - 9601 Wilshire time type Full time posted on Posted Yesterday job requisition id JR25617 Who We Are: The Role The Technology...

Demographic Data for Santa Monica, CA

Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.


Local
National
95,701
7,484
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Santa Monica, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Santa Monica, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Santa Monica, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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