Help Desk Technician Jobs in Santa Monica, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

- TicketManager
- Calabasas, CA (12 miles from Santa Monica, CA)
- 10 days ago
- TicketManager
- Calabasas, CA (12 miles from Santa Monica, CA)
- 10 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
PC Desktop Support Analyst I (on-site)
- Alhambra, CA (21 miles from Santa Monica, CA)
- 8 hours ago
- Alhambra, CA (21 miles from Santa Monica, CA)
- 8 hours ago
Familiar with PCs, related software, and operating systems. Experience troubleshooting connectivity issues and conducting/troubleshooting system diagnostics....
Desktop Support Technician PC/Mac
- El Segundo, CA (8 miles from Santa Monica, CA)
- 18 hours ago
- El Segundo, CA (8 miles from Santa Monica, CA)
- 18 hours ago
Perform installation and configuration of software including operating system, patches, and 3rd party products....
Hiring Computer Technician Testing & Disassembling PCs/Laptops ($20+
- Long Beach, CA (18 miles from Santa Monica, CA)
- 1 day ago
- Long Beach, CA (18 miles from Santa Monica, CA)
- 1 day ago
We are a growing electronics business in Long Beach, CA, looking to hire a Part-Time or Full-Time Computer Technician to assist with testing, diagnosing, and disassembling PCs and laptops for eBay...
- Westlake Village, CA (22 miles from Santa Monica, CA)
- 1 day ago
- Westlake Village, CA (22 miles from Santa Monica, CA)
- 1 day ago
desk support....
- El Segundo, CA (8 miles from Santa Monica, CA)
- 1 day ago
- El Segundo, CA (8 miles from Santa Monica, CA)
- 1 day ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job...
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer. We will be building out a new...
IT Support Analyst -Mission Hills, CA - ONSITE
- Mission Hills, CA (17 miles from Santa Monica, CA)
- 2 days ago
- Mission Hills, CA (17 miles from Santa Monica, CA)
- 2 days ago
IT Support Analyst -Mission Hills, CA - ONSITE Job Title: IT Support Analyst Location: Mission Hills, CA (Onsite) Type: Long-Term Contract Start Date: ASAP Job Description: We are seeking a...
- Simi Valley, CA (24 miles from Santa Monica, CA)
- 3 days ago
- Simi Valley, CA (24 miles from Santa Monica, CA)
- 3 days ago
If you're looking for a job **ASAP** and have _Testing_ or _Computer Technician_ experience then this is the position for you! A very popular Aerospace company in **Simi Valley** is in need of...
- Altadena, CA (23 miles from Santa Monica, CA)
- 3 days ago
- Altadena, CA (23 miles from Santa Monica, CA)
- 3 days ago
Large Enterprise-level IT experience in supporting multiple Operating Systems and environments Interpersonal and People Skills, Listening Skills, Multi-Tasking Ability Preferred Qualifications: Knowledge...
- El Segundo, CA (8 miles from Santa Monica, CA)
- 3 days ago
- El Segundo, CA (8 miles from Santa Monica, CA)
- 3 days ago
First Point of Contact for core systems support ERP (D365), and other operational software. Serve as the primary contact for all end-users and power users needing ERP assistance. Access and...
- City of Industry, CA (21 miles from Santa Monica, CA)
- 4 days ago
- City of Industry, CA (21 miles from Santa Monica, CA)
- 4 days ago
Implement and assist in the roll out of new applications, software, and/or operating systems. Perform system and user setups for new hires. Performs required server backups....
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 4 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 4 days ago
Job#: 2066838 Job Description: Position: Network Support Technician Location: Los Angeles, CA 90095 Shift: Monday-Friday, 8-5 (no on-call requirement) Duration: 6-month contract Pay rate: $50 -...
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 4 days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 4 days ago
systems, network wiring, or the repair of computer hardware and components....
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 5 days ago
- Beverly Hills, CA (6 miles from Santa Monica, CA)
- 5 days ago
IT Support Engineer IT Support Engineer locations CA-Beverly Hills - 9601 Wilshire time type Full time posted on Posted Yesterday job requisition id JR25617 Who We Are: The Role The Technology...
Demographic Data for Santa Monica, CA
Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Santa Monica, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Santa Monica, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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