Help Desk Technician Jobs in San Francisco, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 77 Jobs

Senior Desktop Support Specialist

  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 6 hours ago
  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 6 hours ago

Senior Desktop Support Specialist#25-66729 $52.03-$54.05 per hour South San Francisco, CA All On-site Job Description Our Client, a Clinical-Stage Cell Therapy company, is looking for a Senior...

Workstation PC Technician Int

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 6 hours ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 6 hours ago

WORKSTATION PC TECHNICIAN - INT Location: San Rafael, CA Type: Contract Job #83095 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: San Rafael, CA 94903...

Academic Support Specialist

  • San Francisco, CA
  • 7 hours ago
  • San Francisco, CA
  • 7 hours ago

Academic Support Specialist San Francisco University High School San Francisco, CA Job Details $70,000 - $90,000 a year 1 day ago Qualifications Working with high schoolers High school diploma or...

Workstation PC Technician - San Rafael

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 7 hours ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 7 hours ago

Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....

Workstation PC Technician - Walnut Creek

  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 7 hours ago
  • Walnut Creek, CA (19 miles from San Francisco, CA)
  • 7 hours ago

Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....

Onsite role : Tech Support Engineer in Dallas TX

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Onsite role : Tech Support Engineer in Dallas TX Role: Tech Support Engineer Location: Dallas, TX (Onsite) Job Type: 12 months+ Contract Job Description: Reasonability : Resolve IT tickets related...

Onsite role: Tech Support Engineer in SFO CA

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Onsite role: Tech Support Engineer in SFO CA Role: Tech Support Engineer Location: San Francisco, CA (Onsite) Job Type: 12 months+ Job Description: Reasonability : Resolve IT tickets related to...

IT Service Desk Analyst II (On-site) - Hayward, CA

  • Hayward, CA (19 miles from San Francisco, CA)
  • 1 day ago
  • Hayward, CA (19 miles from San Francisco, CA)
  • 1 day ago

Knowledge and experience in IT Support and Operations: End-user hardware, software, and operating systems (Windows XP, 7, 10) Troubleshooting and network related issues and protocols Mobile device support...

IT Systems Administration JOB Training Program

  • Pleasant Hill, CA (22 miles from San Francisco, CA)
  • 2 days ago
  • Pleasant Hill, CA (22 miles from San Francisco, CA)
  • 2 days ago

In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity...

Senior Desktop Support Technician 26TP013

  • Richmond, CA (12 miles from San Francisco, CA)
  • 2 days ago
  • Richmond, CA (12 miles from San Francisco, CA)
  • 2 days ago

Must attach current resume and any certifications that qualifies you for this position. Please refer to the job description for job duties and requirements necessary to apply for this position....

Desktop Support

  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 3 days ago
  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 3 days ago

Desktop Support TEKsystems - 3.8 South San Francisco, CA Job Details Contract $30 - $34 an hour 7 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance...

Product Support Specialist

  • San Francisco, CA
  • 3 days ago
  • San Francisco, CA
  • 3 days ago

Russell Tobin & Associates is currently seeking a Product Support Specialist to work for our client in the tech industry. Apply now for consideration! Contract: 3-4 months Location: San Francisco,...

Desktop Support Technician

  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 3 days ago
  • South San Francisco, CA (8 miles from San Francisco, CA)
  • 3 days ago

We are looking for an experienced and customer-focused Desktop Support Technician to join our IT team in South San Francisco, CA. This role involves providing technical support across various...

IT Support Engineer

  • Concord, CA (24 miles from San Francisco, CA)
  • 3 days ago
  • Concord, CA (24 miles from San Francisco, CA)
  • 3 days ago

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental...

Tier 1 Support Specialist, K4B

  • Concord, CA (24 miles from San Francisco, CA)
  • 3 days ago
  • Concord, CA (24 miles from San Francisco, CA)
  • 3 days ago

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental...

Demographic Data for San Francisco, CA

Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.


Local
National
873,935
34,286
Large

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in San Francisco, CA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in San Francisco, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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