Help Desk Technician Jobs in San Diego, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Cardiff by the Sea, CA (21 miles from San Diego, CA)
- 10 hours ago
- Cardiff by the Sea, CA (21 miles from San Diego, CA)
- 10 hours ago
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
General Atomics (GA), and its affiliated companies, is one of the worlds leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft,...
Helpdesk Technician I (FT) (AM/PM) ("Tecnico de Informatica")
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
The Help Desk Technician I ("Tecnico de Informatica") serves as the first point of contact for technical support to Evans Hotels staff....
*Experience in Information Technology systems including Microsoft Operating Systems, Microsoft Office and other Microsoft Solution installation, configuration, operation and repair preferred....
Strong knowledge of Windows 11 operating system and related software. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team....
Apple Genius - IT Support Technician
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision...
Remote WorkAssociates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our...
Accessible Technology Assistant Coordinator (Student Services Professional II)
- San Diego, CA
- 4 days ago
- San Diego, CA
- 4 days ago
Position Summary Are you passionate about accessibility and ensuring equal access to education for all students? San Diego State Universitys Student Disability Services (SDS) is seeking an...
Help Desk Specialist - Tier II
- La Jolla, CA (10 miles from San Diego, CA)
- 5 days ago
- La Jolla, CA (10 miles from San Diego, CA)
- 5 days ago
Assist with Desktop Operating System Security vulnerability updates. Participate in team meetings....
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Accessible Technology Assistant Coordinator (Student Services Professional II) Job No: 547721 Work Type: Locations: San Diego Categories: Unit 4 - APC - Academic Professionals of California,...
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow...
Role : Desktop Support Manager Location : San Diego, CA (Onsite) Duration : 6 Months CTH Position Summary: The Service Manager is responsible for overseeing and coordinating a range of critical IT...
Job Details Job Location : Main Campus - San Diego, CA Position Type : Full-Time/Part-Time Education Level : High School Salary Range : $20.25 - $20.50 Hourly Travel Percentage : None Job Shift :...
Desktop Technician : San Diego, CA-92120 : W2 Contract (Without Benefits)
- San Diego, CA
- 11 days ago
- San Diego, CA
- 11 days ago
Desktop Imaging Technician Duration: 6+ Months ( Contract to Hire) Location: San Diego, CA-92120 (5 days Onsite/week) W2 Contract (Without Benefits) Job Description: Imaging and new PC Deployment...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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