Help Desk Technician Jobs in Sacramento, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Lead Customer Support Engineer - Memory
- Folsom, CA (19 miles from Sacramento, CA)
- 4 days ago
- Folsom, CA (19 miles from Sacramento, CA)
- 4 days ago
Job Details: Job Description: The Lead Customer Support Engineer will be supporting internal and external customers of Intel Foundry, focusing on Memory Compilers, Custom Embedded Memories, and...
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 4 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 4 days ago
Job description: Our client is looking for an Epic Help Desk Technician for a 4 month contract in Rancho Cordova, CA starting in mid-June 2025 Our client is helping another hospital system merge with...
Virtual Desktop Engineer, Senior
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 4 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 4 days ago
Your Role The Digital Employee Experience team responsible for virtual client engineering. The Sr. Virtual Desktop Engineer will report to the Sr Manager of productivity engineering. In this role...
HIT - Epic Help Desk Technician
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 5 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 5 days ago
Our client is looking for an Epic Help Desk Technician for a 4 month contract in Rancho Cordova, CA starting in mid-June 2025 Our client is helping another hospital system merge with their Epic platform...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Roseville, CA (16 miles from Sacramento, CA)
- 7 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 7 days ago
Helpdesk Intern We prefer a College Student in their Senior or Junior year. Hiring rate: $18/hour in Chico, CA or $19/hour in Roseville, CA. Position Summary: The Helpdesk Intern will among many...
Virtual Desktop Engineer, Senior
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 7 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 7 days ago
Your Role The Digital Employee Experience team responsible for virtual client engineering. The Sr. Virtual Desktop Engineer will report to the Sr Manager of productivity engineering. In this role...
Student Assistant - Architected Services Division - Help Desk Support (Hybrid)
- Sacramento, CA
- 7 days ago
- Sacramento, CA
- 7 days ago
The Office of Legislative Counsel (OLC) is seeking to hire a student assistant to provide help desk level support to professional customers; including Windows 10/11, Microsoft Office Suite, Adobe...
Student Assistant - Information Technology (IT) Support
- Sacramento, CA
- 7 days ago
- Sacramento, CA
- 7 days ago
The City of Sacramento is looking to hire a student assistant to provide technical assistance and end user support related to computer systems, software, and hardware via multiple avenues...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
and Duties Under general supervision of the Administrator I, the incumbent acts as the technical analyst for the multifunctional outgoing mailing systems. Responsible for the integrity and...
Student Assistant - Information Technology (IT) Desktop Support
- Sacramento, CA
- 12 days ago
- Sacramento, CA
- 12 days ago
The Public Employment Relations Board (PERB) is seeking a driven and tech-savvy student to join our IT team as a Desktop Support Student Assistant. This position is perfect for a student who is...
Assist users in operating systems, application programs, utilities, and hardware operations. Image, install and move IT-related equipment....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Sacramento, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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