Help Desk Technician Jobs in Sacramento, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT System Support Specialist CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry...
Deep understanding of MySQL server administration or similar relational databases. Knowledge of IPv6, DNS, DHCP is a plus....
Our client is looking for a IT System Support Specialist for a 6+ month opportunity located in Sacramento, CA. This will be 100% onsite. This role has a high chance of extensions. location:...
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
ITS Technology Support Specialist
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Dealership: Lithia & Driveway | ITS Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining best...
Student Assistant - Information Technology (IT) Help Desk
- Sacramento, CA
- 2 days ago
- Sacramento, CA
- 2 days ago
The California Department of Fish and Wildlife (CDFW) is seeking to hire two student assistants to assist with the day-to-day operations providing Information Technology support to our Downtown...
Assists Student Workers and Support Tech I with Student Help Desk support issues. Assists in the supervision of Student Workers and/or temporary workers....
IT System Support Specialist#25-61689 $32.00-$35.71 per hour Sacramento, CA All On-site Job Description Second level IT Field Services support for the Department of Health Services (Client) at...
Assist users in operating systems, application programs, utilities, and hardware operations....
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Network Support Specialist Minimum Qualifications: Bachelor s degree in computer science, information technology, or a related field. Must provide copy of Degree. Five (5) plus years experience in...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Desktop Support Technician I (6 Month Assignment)
- Sacramento, CA
- 10 days ago
- Sacramento, CA
- 10 days ago
POSITION SUMMARY Under direct supervision, is responsible for providing first-level support for hardware, software, and operating systems of PC computing products....
Biomedical Equipment Support Specialist (Information System)
- Mather, CA (11 miles from Sacramento, CA)
- 11 days ago
- Mather, CA (11 miles from Sacramento, CA)
- 11 days ago
Loads operating system (OS) and clinical application software as needed....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Sacramento, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »