Help Desk Technician Jobs in Riverside, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technology Support Specialist II (Technology Support Specialist II), Information technology Services
- HERC
- Devore Hghts, CA (17 miles from Riverside, CA)
- 2 days ago
- Devore Hghts, CA (17 miles from Riverside, CA)
- 2 days ago
CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring...
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Corona, CA (13 miles from Riverside, CA)
- 4 days ago
- Corona, CA (13 miles from Riverside, CA)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonHelp Desk Assistant at Riverside Unified School District (RUSD) Print Application Deadline 6/4/2026 4:30 PM Pacific Date Posted 5/27/2026 Contact Sara Aranda ... Ext: 80128 Number of Openings 1...
In PersonTechnology Support Specialist II (Technology Support Specialist II), Information technology Services
- California State University
- San Bernardino, CA (9 miles from Riverside, CA)
- 6 days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 6 days ago
Install, configure, deploy, maintain, and troubleshoot operating systems and enterprise applications in alignment with campus standards....
In Person- Randstad
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 8 days ago
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 8 days ago
Start: 1-2 weeks from date of offer Location: Rancho Cucamunga, CA - 91730 Length of Contract: 6 months 20-40 hours a week (lighter at start of contract) 6 Positions Open. Hourly Pay: 20-23 p/hr...
In Person- San Bernardino County
- San Bernardino, CA (9 miles from Riverside, CA)
- 11 days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 11 days ago
Human Services - Information Technology and Support Division is recruiting for Technology Support Specialist* who will perform a variety of technical, analytical, and administrative duties with...
In PersonLewis Group of Companies Careers - IT - Support Technician
- Lewis Operating Corp.
- Upland, CA (19 miles from Riverside, CA)
- 12 days ago
- Upland, CA (19 miles from Riverside, CA)
- 12 days ago
systems Microsoft 365 applications Device management platforms Service desk/ticketing systems Compensation & Perks The Lewis Group of Companies reasonably expects to pay between $55k-$70k (non-exempt...
In PersonSUMMARY The IT Support Technician I serves as the first point of contact for IT support, responds to user inquiries, provides assessment for problems with IT equipment and applications, maintains...
In PersonInformation Technology (I.T.) Desktop Support
- Quanta
- Fontana, CA (7 miles from Riverside, CA)
- 20 days ago
- Fontana, CA (7 miles from Riverside, CA)
- 20 days ago
About this Role The Desktop Support teammate will use knowledge and specialized skills to implement technical solutions, and provide high quality support for computer hardware, operating systems, enterprise...
In Person- Axonius
- Ontario, CA (16 miles from Riverside, CA)
- 22 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 22 days ago
Remote Technical Support Engineer Axonius stock options United States, California, Ontario May 12, 2026 Location: Ontario, Canada The Technical Support Engineering team serves as the global...
RemoteIT Technical Support Specialist
- Syncreon
- Moreno Valley, CA (11 miles from Riverside, CA)
- 25 days ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 25 days ago
systems, Microsoft Office, and basic networking concepts Strong customer service and communication skills Ability to work independently and prioritize tasks in a fast-paced environment Flexibility...
In Person- The Home Depot
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 27 days ago
- Phillips Ranch, CA (22 miles from Riverside, CA)
- 27 days ago
systems Excellent communication and customer service skills Strong organizational and time management abilities Ability to remain calm and problem-solve under pressure Reliable and professional demeanor...
In Person InternshipTake your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a...
In PersonPC Support Technician Plant Admin
- Carpenter Co
- Riverside, CA
- 30+ days ago
- Riverside, CA
- 30+ days ago
systems Basic knowledge and experience working with Microsoft Active Directory Experienced using Microsoft Office applications Experience troubleshooting computer hardware problems Experience performing...
In PersonDesktop Support Technician - Perris CA
- TEKsystems
- Perris, CA (15 miles from Riverside, CA)
- 30+ days ago
- Perris, CA (15 miles from Riverside, CA)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonDemographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Riverside, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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