Help Desk Technician Jobs in Pasadena, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 114 Jobs
CMTS LLC

IT Technical Support I

  • CMTS LLC
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago
  • CMTS LLC
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago

Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in the installation, configuration, and administration of Windows operating systems (Windows 10, 11)....

Workstation PC Technician Int

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago

WORKSTATION PC TECHNICIAN - INT Location: Los Angeles, CA Type: Contract Job #83099 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: Woodland Hills, CA 91367...

NOW HIRING: Desktop Support Engineer Los Angeles, CA (Onsite)

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 7 hours ago

Key Requirements: 5+ years of experience with desktop hardware, operating systems, mobile devices, bar code scanners, and printers Strong knowledge of Microsoft 0365 tools (Windows, Outlook, Office,...

IT Technical Support I

  • Westchester, CA (20 miles from Pasadena, CA)
  • 7 hours ago
  • Westchester, CA (20 miles from Pasadena, CA)
  • 7 hours ago

Installation, Configuration, and Maintenance: Windows Operating Systems Proficient in installing, configuring, and administration of Windows operating systems (Windows 10, 11)....

Systems and Technology Support Specialist

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago

Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....

Support Engineer, Linear Ops, Prime Video

  • Culver City, CA (18 miles from Pasadena, CA)
  • 1 day ago
  • Culver City, CA (18 miles from Pasadena, CA)
  • 1 day ago

Prime Video is seeking a talented, driven Support Engineer to who can help support our future as we grow our business around the world. Our ideal candidate will have a deep focus on customers...

Desktop Support Technician

  • El Segundo, CA (22 miles from Pasadena, CA)
  • 1 day ago
  • El Segundo, CA (22 miles from Pasadena, CA)
  • 1 day ago

Desktop Support Technician Looking for Desktop Support Technician With atleast 5 Years of Experience, Skills: Microsoft Office, Windows, Troubleshooting, Imaging, Level 2 Support, Printer...

Client Services Technical Support Analyst

  • Universal City, CA (12 miles from Pasadena, CA)
  • 1 day ago
  • Universal City, CA (12 miles from Pasadena, CA)
  • 1 day ago

A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a contract basis. In this role, the Client Services...

Senior Helpdesk Support (Temporary)

  • Carson, CA (23 miles from Pasadena, CA)
  • 1 day ago
  • Carson, CA (23 miles from Pasadena, CA)
  • 1 day ago

Senior Helpdesk Support (Temporary) **Department:** IT - Helpdesk **Location:** Carson, CA START YOUR APPLICATION START YOUR APPLICATION

IT Technical Support Specialist

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 1 day ago

Atlas is a nationwide leader in civil engineering materials testing and geotechnical consulting services for environmental industrial and infrastructure construction projects Headquartered in...

Professional Expert - ITS Help Desk

  • Pasadena, CA
  • 1 day ago
  • Pasadena, CA
  • 1 day ago

Professional Expert - ITS Help Desk Salary Location Pasadena, CA Job Type Hourly Job Number 08060 Department Business & Administrative Services Division Information Technology Services Opening...

Systems and Technology Support Specialist California State University, Northridge

  • Northridge, CA (24 miles from Pasadena, CA)
  • 1 day ago
  • Northridge, CA (24 miles from Pasadena, CA)
  • 1 day ago

Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....

Professional Expert - ITS Help Desk

  • Pasadena, CA
  • 2 days ago
  • Pasadena, CA
  • 2 days ago

PLEASE BE SURE TO SUBMIT A RESUME WITH YOUR APPLICATION Hourly Rate: $17.50/hr this is a part-time position Hours to not exceed 20 hours per week Employment is only for the Summer, July 1 - August...

Systems and Technology Support Specialist

  • Northridge, CA (24 miles from Pasadena, CA)
  • 2 days ago
  • Northridge, CA (24 miles from Pasadena, CA)
  • 2 days ago

Knowledge, Skills, & Abilities Must have knowledge of Apple operating systems (macOS and iOS) and Windows 11....

IT Technical Support

  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 2 days ago
  • Los Angeles, CA (13 miles from Pasadena, CA)
  • 2 days ago

of Windows operating systems (Windows 10, 11) Experienced in applying security patches, system updates, and driver updates....

Demographic Data for Pasadena, CA

Moving to Pasadena, CA? Find some basic demographic data about Pasadena, CA below.


Local
National
154,108
7,467
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Pasadena, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Pasadena, CA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Pasadena, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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