Help Desk Technician Jobs in Oakland, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Desktop Support Specialist
- South San Francisco, CA (13 miles from Oakland, CA)
- 6 hours ago
- South San Francisco, CA (13 miles from Oakland, CA)
- 6 hours ago
Senior Desktop Support Specialist#25-66729 $52.03-$54.05 per hour South San Francisco, CA All On-site Job Description Our Client, a Clinical-Stage Cell Therapy company, is looking for a Senior...
- San Rafael, CA (20 miles from Oakland, CA)
- 6 hours ago
- San Rafael, CA (20 miles from Oakland, CA)
- 6 hours ago
WORKSTATION PC TECHNICIAN - INT Location: San Rafael, CA Type: Contract Job #83095 APR Consulting, Inc. has been engaged to identify a Workstation PC Technician Location: San Rafael, CA 94903...
- San Francisco, CA (11 miles from Oakland, CA)
- 7 hours ago
- San Francisco, CA (11 miles from Oakland, CA)
- 7 hours ago
Academic Support Specialist San Francisco University High School San Francisco, CA Job Details $70,000 - $90,000 a year 1 day ago Qualifications Working with high schoolers High school diploma or...
Workstation PC Technician - San Rafael
- San Rafael, CA (20 miles from Oakland, CA)
- 7 hours ago
- San Rafael, CA (20 miles from Oakland, CA)
- 7 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Workstation PC Technician - Walnut Creek
- Walnut Creek, CA (10 miles from Oakland, CA)
- 7 hours ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 7 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Workstation PC Technician - Pleasanton
- Pleasanton, CA (21 miles from Oakland, CA)
- 7 hours ago
- Pleasanton, CA (21 miles from Oakland, CA)
- 7 hours ago
Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy....
Onsite role : Tech Support Engineer in Dallas TX
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
Onsite role : Tech Support Engineer in Dallas TX Role: Tech Support Engineer Location: Dallas, TX (Onsite) Job Type: 12 months+ Contract Job Description: Reasonability : Resolve IT tickets related...
Onsite role: Tech Support Engineer in SFO CA
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
Onsite role: Tech Support Engineer in SFO CA Role: Tech Support Engineer Location: San Francisco, CA (Onsite) Job Type: 12 months+ Job Description: Reasonability : Resolve IT tickets related to...
IT Service Desk Analyst II (On-site) - Hayward, CA
- Hayward, CA (10 miles from Oakland, CA)
- 1 day ago
- Hayward, CA (10 miles from Oakland, CA)
- 1 day ago
Knowledge and experience in IT Support and Operations: End-user hardware, software, and operating systems (Windows XP, 7, 10) Troubleshooting and network related issues and protocols Mobile device support...
Oracle Analytics Support Engineer (US citizenship required)
- Pleasanton, CA (21 miles from Oakland, CA)
- 2 days ago
- Pleasanton, CA (21 miles from Oakland, CA)
- 2 days ago
Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a very flexible customization framework....
IT Systems Administration JOB Training Program
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
- Pleasant Hill, CA (14 miles from Oakland, CA)
- 2 days ago
In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity...
Senior Desktop Support Technician 26TP013
- Richmond, CA (15 miles from Oakland, CA)
- 2 days ago
- Richmond, CA (15 miles from Oakland, CA)
- 2 days ago
Must attach current resume and any certifications that qualifies you for this position. Please refer to the job description for job duties and requirements necessary to apply for this position....
- South San Francisco, CA (13 miles from Oakland, CA)
- 3 days ago
- South San Francisco, CA (13 miles from Oakland, CA)
- 3 days ago
Desktop Support TEKsystems - 3.8 South San Francisco, CA Job Details Contract $30 - $34 an hour 7 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance...
- San Francisco, CA (11 miles from Oakland, CA)
- 3 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 3 days ago
Russell Tobin & Associates is currently seeking a Product Support Specialist to work for our client in the tech industry. Apply now for consideration! Contract: 3-4 months Location: San Francisco,...
- South San Francisco, CA (13 miles from Oakland, CA)
- 3 days ago
- South San Francisco, CA (13 miles from Oakland, CA)
- 3 days ago
We are looking for an experienced and customer-focused Desktop Support Technician to join our IT team in South San Francisco, CA. This role involves providing technical support across various...
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Oakland, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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