Help Desk Technician Jobs in Dublin, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Software Integration / Support Engineer
- Fremont, CA (11 miles from Dublin, CA)
- 17 hours ago
- Fremont, CA (11 miles from Dublin, CA)
- 17 hours ago
Software Integration / Support Engineer Title: Software Integration / Support Engineer Location: Fremont, CA Duration: 12+ Mos Summary: We are seeking a highly motivated Integration Engineer to...
- Sunnyvale, CA (23 miles from Dublin, CA)
- 17 hours ago
- Sunnyvale, CA (23 miles from Dublin, CA)
- 17 hours ago
Nice to have experience working with J2EE Application Servers and/or relational databases Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions...
- Berkeley, CA (22 miles from Dublin, CA)
- 1 day ago
- Berkeley, CA (22 miles from Dublin, CA)
- 1 day ago
Windows Systems Support Analyst (7309U), Library Administration - 80496 About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels...
Global Product Support Engineer 5
- Fremont, CA (11 miles from Dublin, CA)
- 1 day ago
- Fremont, CA (11 miles from Dublin, CA)
- 1 day ago
The group youll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance,...
- Palo Alto, CA (22 miles from Dublin, CA)
- 1 day ago
- Palo Alto, CA (22 miles from Dublin, CA)
- 1 day ago
Requirements: Minimum Required Skills and Knowledge: Sound knowledge and professional experience in Relational Database Systems, Network Operations, Operating Systems, Server and Desktop Hardware, and...
Regional IT Support Analyst (Bay Area) - Mental Health 901
- Alameda, CA (20 miles from Dublin, CA)
- 2 days ago
- Alameda, CA (20 miles from Dublin, CA)
- 2 days ago
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare What You Will...
- Sunnyvale, CA (23 miles from Dublin, CA)
- 2 days ago
- Sunnyvale, CA (23 miles from Dublin, CA)
- 2 days ago
AppleCare Pricing Analyst Sunnyvale, California, United States Corporate Functions Summary Posted: Jun 20, 2025 Weekly Hours: 40 Role Number: 20... Apple is where individual imaginations come...
Channel Service Planner - AppleCare (AI/ML experience)
- Sunnyvale, CA (23 miles from Dublin, CA)
- 2 days ago
- Sunnyvale, CA (23 miles from Dublin, CA)
- 2 days ago
Channel Service Planner - AppleCare (AI/ML experience) Sunnyvale, California, United States Operations and Supply Chain Summary Posted: Aug 07, 2025 Weekly Hours: 40 Role Number: 20... Imagine...
- Alameda, CA (20 miles from Dublin, CA)
- 2 days ago
- Alameda, CA (20 miles from Dublin, CA)
- 2 days ago
and Duties Under the general supervision of an IT Supervisor II, the incumbent serves as a Desktop Support Analyst supporting business operations in the Oakland District Office and surrounding...
Technical Support Engineering Intern - Summer 2026
- San Mateo, CA (24 miles from Dublin, CA)
- 2 days ago
- San Mateo, CA (24 miles from Dublin, CA)
- 2 days ago
Who We Are Designed with simplicity in mind, Verkada's six product lines video security cameras, access control, environmental sensors, alarms, workplace, and intercoms provide unparalleled...
- Palo Alto, CA (22 miles from Dublin, CA)
- 4 days ago
- Palo Alto, CA (22 miles from Dublin, CA)
- 4 days ago
Experience with current laptop/desktop operating systems, including Windows and macOS. Proficiency in Microsoft Office / Microsoft 365 applications and strong documentation skills....
Client Support Specialist - Greater San Jose, CA Area (REMOTE)
- Sunnyvale, CA (23 miles from Dublin, CA)
- 5 days ago
- Sunnyvale, CA (23 miles from Dublin, CA)
- 5 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Milpitas, CA (20 miles from Dublin, CA)
- 6 days ago
- Milpitas, CA (20 miles from Dublin, CA)
- 6 days ago
Hello, Hope you are doing great Please let me know if you are available for a new role Title: L1 Support Engineer Contract: Ongoing contract Location: Milpitas CA (Onsite) Description :- Knowledge...
Support Specialist (Weekend Shift)
- Foster City, CA (22 miles from Dublin, CA)
- 6 days ago
- Foster City, CA (22 miles from Dublin, CA)
- 6 days ago
Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy...
Social Media Support Specialist
- Foster City, CA (22 miles from Dublin, CA)
- 6 days ago
- Foster City, CA (22 miles from Dublin, CA)
- 6 days ago
Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy...
Demographic Data for Dublin, CA
Moving to Dublin, CA? Find some basic demographic data about Dublin, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Dublin, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dublin, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »