Help Desk Technician Jobs in Aliso Viejo, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
InfoSphere Optim Technical Support Professional
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 22 hours ago
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 22 hours ago
Experience in Database Management systems and tools Technical ability to analyze and resolve issues related to these products Experience in Operating systems (Windows/Linux/UNIX) administration and...
Contracted IT Senior Support Specialist
- Stanton, CA (21 miles from Aliso Viejo, CA)
- 1 day ago
- Stanton, CA (21 miles from Aliso Viejo, CA)
- 1 day ago
Return to selected search result Contracted IT Senior Support Specialist Apply locations Stanton, KY, USA time type Full time posted on Posted Today job requisition id JR249621 Job Title...
Remote Work- Orange, CA (15 miles from Aliso Viejo, CA)
- 2 days ago
- Orange, CA (15 miles from Aliso Viejo, CA)
- 2 days ago
Responsible for supporting laptops, desktops, printers and applications in multi-operating system environment deployed throughout the company....
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 2 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 2 days ago
Service Desk Technician Job Title: Service Desk Technician Job Type: 3.5 month contract Location: Santa Fe Springs, CA Schedule: Onsite 5 days/week, Overnight 9:00 PM - 5:30 AM, Thursday-Monday...
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 2 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 2 days ago
Possess a working knowledge of Windows Operating Systems and an understanding of basic/core networking. Demonstrate the ability to build a rapport during telephone contact....
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills...
- Huntington Beach, CA (18 miles from Aliso Viejo, CA)
- 3 days ago
- Huntington Beach, CA (18 miles from Aliso Viejo, CA)
- 3 days ago
Microsoft 365, Google Workspace, etc.), support -Troubleshoot network connectivity issues, install operating systems & applications, system imaging and system migration -Setup and train users with required...
- Foothill Ranch, CA (8 miles from Aliso Viejo, CA)
- 3 days ago
- Foothill Ranch, CA (8 miles from Aliso Viejo, CA)
- 3 days ago
The Help Desk Support Technician plays a key role in ensuring smooth day-to-day technology operations by serving as the first line of support for users and their devices....
- Placentia, CA (21 miles from Aliso Viejo, CA)
- 4 days ago
- Placentia, CA (21 miles from Aliso Viejo, CA)
- 4 days ago
Help Desk Intern Location: Placentia, CA Type: Contract Job #309018 Help Desk Intern - Temporary (Onsite) Location: Placentia, CA. Pay: $20/hour Duration: 4+ months We are looking for a motivated...
- Santa Ana, CA (13 miles from Aliso Viejo, CA)
- 4 days ago
- Santa Ana, CA (13 miles from Aliso Viejo, CA)
- 4 days ago
About Us Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their...
Substitute Computer Technician I (On An-If-And-As-Needed Basis Only)
- Orange, CA (15 miles from Aliso Viejo, CA)
- 4 days ago
- Orange, CA (15 miles from Aliso Viejo, CA)
- 4 days ago
Substitute Computer Technician I (On An-If-And-As-Needed Basis Only) Requirements / Qualifications High School Diploma or equivalent and 30 college units in Computer Science, Tech, Engineering, or...
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
In-depth knowledge of operating systems, O365 administrative tools, and endpoint management applications with the ability to troubleshoot complex issues....
Client Support Specialist - Greater San Diego, CA Area (REMOTE)
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Corona, CA (21 miles from Aliso Viejo, CA)
- 6 days ago
- Corona, CA (21 miles from Aliso Viejo, CA)
- 6 days ago
Salary Range: $45,000.00 To $50,000.00 Annually Locations: NSWC Corona, CA & NSWC Corona Detachment Fallbrook, CA; (Naval Surface Warfare Center - ) Clearance: Secret Certifications: CompTIA...
Business/Technical Support Analyst 3 - Client Services - FT - Day
- Orange, CA (15 miles from Aliso Viejo, CA)
- 7 days ago
- Orange, CA (15 miles from Aliso Viejo, CA)
- 7 days ago
Suite (Word, Excel, PowerPoint, Access, and Outlook), versions: 2003, 2007, 2010, 2013 Extensive experience and the ability to effectively install, configure, and troubleshoot desktop operating systems...
Demographic Data for Aliso Viejo, CA
Moving to Aliso Viejo, CA? Find some basic demographic data about Aliso Viejo, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Aliso Viejo, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Aliso Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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