Help Desk Technician Jobs in West Memphis, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Millington, TN (21 miles from West Memphis, AR)
- 1 day ago
- Millington, TN (21 miles from West Memphis, AR)
- 1 day ago
More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core...
Production Support Engineer I (3rd Shift)
- Olive Branch, MS (23 miles from West Memphis, AR)
- 1 day ago
- Olive Branch, MS (23 miles from West Memphis, AR)
- 1 day ago
Intermediate knowledge of Windows Server Operating Systems to support business critical applications....
- Memphis, TN (6 miles from West Memphis, AR)
- 1 day ago
- Memphis, TN (6 miles from West Memphis, AR)
- 1 day ago
IFF is looking for a Site Technician to support their Memphis, TN Site which is a high critical food facility. This person will be desktop support for the entire plant including scientists and...
- Germantown, TN (20 miles from West Memphis, AR)
- 1 day ago
- Germantown, TN (20 miles from West Memphis, AR)
- 1 day ago
... Kirby Parkway, Memphis, Tennessee 38138 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Memphis, TN (6 miles from West Memphis, AR)
- 4 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Hardware Technician (Full Time)
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
The IT Hardware Technician provides campus-wide IT support across the Zoo's 76-acre campus with 300,000 sq. ft. of building space. This role is responsible for ensuring the reliability of IT...
Desktop Technician (2 Openings)
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
Repairs hardware and network connectivity issues when necessary.Updates computer operating systems and other important software as needed.Updates and maintains the computer inventory and equipment.Coordinates...
IT Service Desk Agent (2 openings)
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 6 days ago
ESSENTIAL JOB FUNCTIONS:Works under the direction of the Service Delivery Manager and is responsible for providing professional and efficient helpdesk support to the City of Memphis staff....
Specialist, Technical Support Dollar Tree - 3.2 West Memphis, AR Job Details Full-time Estimated: $48.5K - $60.7K a year 13 hours ago Qualifications Microsoft Windows Server Computer science MCSA...
Senior Specialist, Help Desk Support
- Memphis, TN (6 miles from West Memphis, AR)
- 13 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 13 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
Technical Support Specialist I
- Memphis, TN (6 miles from West Memphis, AR)
- 15 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 15 days ago
Overview YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors! Join the KnipperHEALTH Team! The Technical Support Specialist I is responsible for providing technical...
College Work Study Program (Help Desk Technician)
- Memphis, TN (6 miles from West Memphis, AR)
- 15 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 15 days ago
Title: College Work Study Program (Help Desk Technician) Employee Classification: Other Institution: Southwest Tennessee Community College Department: Infrastructure Services Campus Location: STCC -...
Application Support Analyst (Order to Cash Function)
- Cordova, TN (22 miles from West Memphis, AR)
- 16 days ago
- Cordova, TN (22 miles from West Memphis, AR)
- 16 days ago
West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. The corporate IT department is currently recruiting for an Application...
- Memphis, TN (6 miles from West Memphis, AR)
- 17 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 17 days ago
The Opportunity The Memphis Grizzlies are seeking an Help Desk Technician I to join our growing Helpdesk team....
Support Helpdesk - L2(Contract)
- Memphis, TN (6 miles from West Memphis, AR)
- 18 days ago
- Memphis, TN (6 miles from West Memphis, AR)
- 18 days ago
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...
Demographic Data for West Memphis, AR
Moving to West Memphis, AR? Find some basic demographic data about West Memphis, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Memphis, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Memphis, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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