Help Desk Technician Jobs in Arkansas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote Worksystems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Number: 22103616 County: Ouachita Posting End Date: 06/27/2025 Anticipated Starting Salary: $51,761.00 OIT The Department of Human Services is a place for people passionate about serving...
Infosys Public Services is seeking a Field Support Technician, to join our Team. Position Description (scope of work or brief narrative): The positions of the DSS/Field Services Technician will be...
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a 1st shift Helpdesk position. This is an onsite...
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Job Purpose & Scope Under general direction, provides analytical and operational support to the Operational Systems Support team while working with varying levels of staff and management to...
Computer Technician Hendrix College is seeking a full-time, 12-month administrative staff position. Reporting to the Technical Services Manager, the Computer Technician assists the Technical...
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
LRCVB Network Support Analyst Experis - 3.3 Little Rock, AR Job Details Contract $20 - $23 an hour 9 hours ago Qualifications TCP Computer Science Maintenance Mid-level Windows VoIP Computer...
databases, such as Cosmos DB Implement best practices for continuous improvement and operational excellence Maintain comprehensive documentation of systems, processes, and incident reports Work closely...
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
Customer Care & Technical Support, L1 - JR107507_0-7698
- Little Rock, AR
- 12 days ago
- Little Rock, AR
- 12 days ago
Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to clear the required background check....
Project Support Specialist, Contract - JR108217_0-7698
- Little Rock, AR
- 14 days ago
- Little Rock, AR
- 14 days ago
Project Support Specialist, Contract - JR108217_0-7698 at Stride, Inc. in Little Rock, Arkansas, United States Job Description Job Description SUMMARY: The Project Support Specialist, contractor...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Arkansas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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