Help Desk Technician Jobs in Arkansas

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 45 Jobs

Service Desk Technician - Bilingual Spanish/English (TIER 1)

  • Little Rock, AR
  • 8 hours ago
  • Little Rock, AR
  • 8 hours ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

Support Engineer L2

  • Manila, AR
  • 12 hours ago
  • Manila, AR
  • 12 hours ago

Support Engineer L2 Manila, Philippines (Remote) Full Time Job ID 25-09534 Job Summary: The essential duties and responsibilities can include the following but are not limited to: Respond to...

Technical Support Engineer

  • AR
  • 1 day ago
  • AR
  • 1 day ago

Wartsila is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wartsilians - put our hearts and minds into turning Wartsila's purpose...

IT Support Help Desk Technician

  • Fayetteville, AR
  • 2 days ago
  • Fayetteville, AR
  • 2 days ago

Department: Support Services Department's Website: Summary of Job Duties: The IT Support Help Desk Technician is responsible for providing assistance and support related to campus technologies, including...

Senior Technical Support Engineer - 5335812004_2-6854

  • Little Rock, AR
  • 2 days ago
  • Little Rock, AR
  • 2 days ago

Senior Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company...

Technical Support Engineer - 5419521004_2-6854

  • Little Rock, AR
  • 2 days ago
  • Little Rock, AR
  • 2 days ago

Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company that...

Information Technology Support Specialist

  • Bentonville, AR
  • 2 days ago
  • Bentonville, AR
  • 2 days ago

Information Technology Support Specialist at NorthWest Arkansas Community College in Bentonville, Arkansas, United States Job Description NorthWest Arkansas Community College (NWACC) provides...

Sr Tech Support Engineer MI -1

  • Little Rock, AR
  • 2 days ago
  • Little Rock, AR
  • 2 days ago

Fujifilm Sr Tech Support Engineer MI -1 in Little Rock , Arkansas Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across...

Computer Technician I

  • Mountain Home, AR
  • 3 days ago
  • Mountain Home, AR
  • 3 days ago

MHPS is accepting applications for a Computer Technician Start Date: July 1, 2025 Salary schedule: 26J-8; 247 day contract Benefits include: retirement, health insurance, dental insurance, paid...

Network Support Specialist

  • Jonesboro, AR
  • 4 days ago
  • Jonesboro, AR
  • 4 days ago

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center...

Desktop Support Engineer

  • Little Rock, AR
  • 5 days ago
  • Little Rock, AR
  • 5 days ago

DESKTOP SUPPORT ENGINEER Job Category: Information Technology, MIS Requisition Number: DESKT001709 Posting Details Posted: March 17, 2025 Full-Time On-site Locations Showing 1 location DFJ Little...

Desktop Support Analyst

  • Little Rock, AR
  • 6 days ago
  • Little Rock, AR
  • 6 days ago

Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support...

(USA) Manager, Project Support Engineer (Security Technology)

  • Elm Springs, AR
  • 8 days ago
  • Elm Springs, AR
  • 8 days ago

... ***Please note this is not a Cyber Security job*** Are you ready to join Walmarts Facility Security & Technology team and protect the worlds largest retailer by shaping the Security Technology...

(USA) Manager, Project Support Engineer (Security ...

  • Bentonville, AR
  • 9 days ago
  • Bentonville, AR
  • 9 days ago

... ***Please note this is not a Cyber Security job*** Are you ready to join Walmarts Facility Security & Technology team and protect the worlds largest retailer by shaping the Security Technology...

Network Support Analyst

  • Little Rock, AR
  • 9 days ago
  • Little Rock, AR
  • 9 days ago

JOB OBJECTIVE: Join an exciting team where you'll play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a...

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Arkansas offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Arkansas
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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