Help Desk Technician Jobs in Arkansas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Little Rock, AR
- 8 hours ago
- Little Rock, AR
- 8 hours ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Support Engineer L2 Manila, Philippines (Remote) Full Time Job ID 25-09534 Job Summary: The essential duties and responsibilities can include the following but are not limited to: Respond to...
Wartsila is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wartsilians - put our hearts and minds into turning Wartsila's purpose...
Department: Support Services Department's Website: Summary of Job Duties: The IT Support Help Desk Technician is responsible for providing assistance and support related to campus technologies, including...
Senior Technical Support Engineer - 5335812004_2-6854
- Little Rock, AR
- 2 days ago
- Little Rock, AR
- 2 days ago
Senior Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company...
Technical Support Engineer - 5419521004_2-6854
- Little Rock, AR
- 2 days ago
- Little Rock, AR
- 2 days ago
Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company that...
Information Technology Support Specialist at NorthWest Arkansas Community College in Bentonville, Arkansas, United States Job Description NorthWest Arkansas Community College (NWACC) provides...
Fujifilm Sr Tech Support Engineer MI -1 in Little Rock , Arkansas Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across...
MHPS is accepting applications for a Computer Technician Start Date: July 1, 2025 Salary schedule: 26J-8; 247 day contract Benefits include: retirement, health insurance, dental insurance, paid...
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center...
DESKTOP SUPPORT ENGINEER Job Category: Information Technology, MIS Requisition Number: DESKT001709 Posting Details Posted: March 17, 2025 Full-Time On-site Locations Showing 1 location DFJ Little...
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support...
(USA) Manager, Project Support Engineer (Security Technology)
- Elm Springs, AR
- 8 days ago
- Elm Springs, AR
- 8 days ago
... ***Please note this is not a Cyber Security job*** Are you ready to join Walmarts Facility Security & Technology team and protect the worlds largest retailer by shaping the Security Technology...
(USA) Manager, Project Support Engineer (Security ...
- Bentonville, AR
- 9 days ago
- Bentonville, AR
- 9 days ago
... ***Please note this is not a Cyber Security job*** Are you ready to join Walmarts Facility Security & Technology team and protect the worlds largest retailer by shaping the Security Technology...
JOB OBJECTIVE: Join an exciting team where you'll play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB)! As a...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Arkansas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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