Help Desk Technician Jobs in West Fork, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Siloam Springs, AR (24 miles from West Fork, AR)
- 3 days ago
- Siloam Springs, AR (24 miles from West Fork, AR)
- 3 days ago
Simmons Operating systems principles and objectives: Is familiar with Simmons' established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility...
Technical Support Specialist 2025-02805
- Fayetteville, AR (8 miles from West Fork, AR)
- 5 days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 5 days ago
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits...
- Fayetteville, AR (8 miles from West Fork, AR)
- 7 days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 7 days ago
Systems using Endpoint management software (i.e., KACE, SCCM, or similar) Experience with networking essentials, operating systems, audio/video systems, and software troubleshooting Experience with...
System Support SCCM application delivery Exchange mail server MS Office 365 Remote troubleshooting tools: RAdmin, Remote Desktop, NetMeeting....
Extra Help/Trojan Works Student Computer Support Specialist
- Fayetteville, AR (8 miles from West Fork, AR)
- 26 days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 26 days ago
Knowledge, Skills, and Abilities Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google...
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
- Fayetteville, AR (8 miles from West Fork, AR)
- 90+ days ago
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Demographic Data for West Fork, AR
Moving to West Fork, AR? Find some basic demographic data about West Fork, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in West Fork, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in West Fork, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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