Help Desk Technician Jobs in Rogers, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Lowell, AR (8 miles from Rogers, AR)
- 14 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 14 days ago
Top Skills Details: Help desk support, Troubleshooting, Customer service, Support, network troubleshooting, network support Experience Level: Intermediate Level...
- Lowell, AR (8 miles from Rogers, AR)
- 17 days ago
- Lowell, AR (8 miles from Rogers, AR)
- 17 days ago
Professional Lowell, AR Night Shift 7PM-7AM - M-F $19-20/Hour Job Details We are seeking a temporary Helpdesk Technician to support our client in Lowell, AR, through the end of January. This...
Support Engineer - Intl Latam D0119bfa
- Bentonville, AR (13 miles from Rogers, AR)
- 21 days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 21 days ago
A large global retailer is seeking a Support Engineer with extensive experience in DevOps, SRE, or Production Support roles. The ideal candidate will have a strong background in supporting...
Azure & Microsoft 365 Support Engineer (CST Time Zone)
- Bentonville, AR (13 miles from Rogers, AR)
- 30+ days ago
- Bentonville, AR (13 miles from Rogers, AR)
- 30+ days ago
We are looking for a highly skilled Azure & Microsoft 365 Support Engineer to provide technical support to end-users in the US region (CST time zone) and manage Microsoft 365 and Azure-related...
Demographic Data for Rogers, AR
Moving to Rogers, AR? Find some basic demographic data about Rogers, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Rogers, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Rogers, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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