Help Desk Technician Jobs in Lowell, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a 1st shift Helpdesk position. This is an onsite...
Support Engineer - Intl Latam D0119bfa
- Bentonville, AR (10 miles from Lowell, AR)
- 11 days ago
- Bentonville, AR (10 miles from Lowell, AR)
- 11 days ago
databases, such as Cosmos DB Implement best practices for continuous improvement and operational excellence Maintain comprehensive documentation of systems, processes, and incident reports Work closely...
Part-Time Help Desk Technician
- Fayetteville, AR (20 miles from Lowell, AR)
- 12 days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 12 days ago
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
- Decatur, AR (19 miles from Lowell, AR)
- 24 days ago
- Decatur, AR (19 miles from Lowell, AR)
- 24 days ago
Title 2025-2026 Computer Technician DescriptionA computer technician is responsible for general maintenance of computers and computerequipment and for resolving technical problems. The technician...
Student Academic Technology Support Specialist
- Bentonville, AR (10 miles from Lowell, AR)
- 30+ days ago
- Bentonville, AR (10 miles from Lowell, AR)
- 30+ days ago
Alice L. Walton School of Medicine (AWSOM) is seeking experienced, motivated, and dedicated leaders and educators to participate in the design and delivery of an innovative four-year medical...
Extra Help/Trojan Works Student Computer Support Specialist
- Fayetteville, AR (20 miles from Lowell, AR)
- 60+ days ago
- Fayetteville, AR (20 miles from Lowell, AR)
- 60+ days ago
Knowledge, Skills, and Abilities Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google...
Demographic Data for Lowell, AR
Moving to Lowell, AR? Find some basic demographic data about Lowell, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lowell, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lowell, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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