Help Desk Technician Jobs in Little Rock, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Overview The perks of working here Were committed to providing our employees with meaningful benefits and real opportunities. Competitive Pay Good Benefits including: Medical Dental (with...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Experience in deploying and supporting Microsoft Server Operating Systems. Experience in VMware hypervisor and VCenter management. Experience with O365 and Azure Active Directory....
Extra Help/Trojan Works Student Computer Support Specialist
- Little Rock, AR
- 25 days ago
- Little Rock, AR
- 25 days ago
Knowledge, Skills, and Abilities Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google...
Customer Care & Technical Support, L1 - JR107507_0-7698
- Little Rock, AR
- 30+ days ago
- Little Rock, AR
- 30+ days ago
Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to clear the required background check....
Remote WorkEDB Senior Support Engineer II in Little Rock , Arkansas A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkSenior Technical Support Engineer - 5335812004_2-6854
- Little Rock, AR
- 30+ days ago
- Little Rock, AR
- 30+ days ago
Senior Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company...
Technical Support Engineer - 5419521004_2-6854
- Little Rock, AR
- 30+ days ago
- Little Rock, AR
- 30+ days ago
Technical Support Engineer - ..._2-6854 at Cribl, Inc in Little Rock, Arkansas, United States Job Description Cribl does differently. What does that mean? It means we are a serious company that...
DESKTOP SUPPORT ENGINEER Job Category: Information Technology, MIS Requisition Number: DESKT001709 Posting Details Posted: March 17, 2025 Full-Time On-site Locations Showing 1 location DFJ Little...
Demographic Data for Little Rock, AR
Moving to Little Rock, AR? Find some basic demographic data about Little Rock, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Little Rock, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Little Rock, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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