Help Desk Technician Jobs in Jacksonville, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Little Rock, AR (13 miles from Jacksonville, AR)
- 3 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 3 days ago
Posting closes on 9/8/2025 The Information Technology Service Desk Specialist performs day-to-day operations of administrative and Tier 1 technical support job requirements that covers IT User...
- Mayflower, AR (19 miles from Jacksonville, AR)
- 3 days ago
- Mayflower, AR (19 miles from Jacksonville, AR)
- 3 days ago
TECHNOLOGY ASSISTANT Reports to: Technology Director Dept/Campus: Technology Wage/Hour Status: Non-Exempt Length of Contract: 240 days; 8 hours per day PRIMARY PURPOSE: Provide support in...
- Little Rock, AR (20 miles from Jacksonville, AR)
- 6 days ago
- Little Rock, AR (20 miles from Jacksonville, AR)
- 6 days ago
systems, and mobile technologies....
Service Desk Technician (Tier 1) - 9WTCB_1-5953
- Little Rock, AR (13 miles from Jacksonville, AR)
- 6 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 6 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Technical Support Representative - Remote (Bilingual: Spanish/English)
- Little Rock, AR (13 miles from Jacksonville, AR)
- 7 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 7 days ago
Technical Support Representative - Remote (Bilingual: Spanish/English) at Concentrix in Little Rock, Arkansas, United States Job Description Job Title: Technical Support Representative - Remote...
Remote WorkComputer Technician Pathfinder, Inc. - 2.4 Jacksonville, AR Job Details Full-time From $14.33 an hour 3 days ago Benefits Health insurance Dental insurance 401(k) Vision insurance Life insurance...
- Little Rock, AR (13 miles from Jacksonville, AR)
- 23 days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 23 days ago
independently with general supervision and maintains a high-degree of professional conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + Microsoft Windows Operating...
- Little Rock, AR (13 miles from Jacksonville, AR)
- 30+ days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 30+ days ago
Strong knowledge of industry-standard desktop operating systems and software. Excellent organizational, prioritization, and customer service skills....
Work-Study/Help Desk Assistant
- Little Rock, AR (13 miles from Jacksonville, AR)
- 30+ days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 30+ days ago
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday...
- Conway, AR (16 miles from Jacksonville, AR)
- 60+ days ago
- Conway, AR (16 miles from Jacksonville, AR)
- 60+ days ago
Computer Technician Hendrix College is seeking a full-time, 12-month administrative staff position. Reporting to the Technical Services Manager, the Computer Technician assists the Technical...
Extra Help/Trojan Works Student Computer Support Specialist
- Little Rock, AR (13 miles from Jacksonville, AR)
- 90+ days ago
- Little Rock, AR (13 miles from Jacksonville, AR)
- 90+ days ago
Knowledge, Skills, and Abilities Knowledge of basic computer hardware; Experience with desktop operating systems; Extensive application support experience with the Microsoft Office Suite and the Google...
Demographic Data for Jacksonville, AR
Moving to Jacksonville, AR? Find some basic demographic data about Jacksonville, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jacksonville, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jacksonville, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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