Help Desk Technician Jobs in Benton, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Little Rock, AR (24 miles from Benton, AR)
- 5 hours ago
- Little Rock, AR (24 miles from Benton, AR)
- 5 hours ago
Network Support Analyst This Network Support Analyst will assist the Network Administrator will be responsible for ensuring the smooth operation of our cutting-edge data, voice, video/digital...
Service Desk Technician - Bilingual Dutch/English - ZF4J1_1-5953
- Little Rock, AR (24 miles from Benton, AR)
- 6 hours ago
- Little Rock, AR (24 miles from Benton, AR)
- 6 hours ago
.- Provides support for Microsoft Operating Systems (Windows7, Windows 10).- Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).- Provides support for mobile devices...
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
- Little Rock, AR (24 miles from Benton, AR)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Infrastructure and Desktop Support Consultant
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
- Little Rock, AR (24 miles from Benton, AR)
- 8 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 8 days ago
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Customer Care & Technical Support, L1 - JR107507_0-7698
- Little Rock, AR (24 miles from Benton, AR)
- 13 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 13 days ago
Detail-oriented Expertise in Microsoft Windows 7, 8, 10 and XP Operating Systems High level of quality and accountability for work product Ability to clear the required background check....
Project Support Specialist, Contract - JR108217_0-7698
- Little Rock, AR (24 miles from Benton, AR)
- 15 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 15 days ago
Project Support Specialist, Contract - JR108217_0-7698 at Stride, Inc. in Little Rock, Arkansas, United States Job Description Job Description SUMMARY: The Project Support Specialist, contractor...
Technical Support, Medical Imaging (HL7 and DICOM)
- Little Rock, AR (24 miles from Benton, AR)
- 16 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 16 days ago
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
Service Desk Technician (Tier 1) - QDNK3_1-5953
- Little Rock, AR (24 miles from Benton, AR)
- 20 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 20 days ago
.- Provides support for Microsoft Operating Systems (Windows7, Windows 10).- Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).- Provides support for mobile devices...
Service Desk Technician (Tier 1)
- Little Rock, AR (24 miles from Benton, AR)
- 21 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Senior Technical Support Engineer
- Little Rock, AR (24 miles from Benton, AR)
- 21 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 21 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Little Rock, AR (24 miles from Benton, AR)
- 23 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote Work- Little Rock, AR (24 miles from Benton, AR)
- 24 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 24 days ago
With a rapidly expanding network of practices across five states, were looking for a driven and detail-oriented IT Help Desk Technician to join our growing team....
systems across devices.Assist with basic network maintenance, including connectivity troubleshooting and cabling.Support classroom technology including AV Systems, Chromebooks, tablets, and digital...
- Hot Springs, AR (20 miles from Benton, AR)
- 30+ days ago
- Hot Springs, AR (20 miles from Benton, AR)
- 30+ days ago
Work Place Flexibility: Hybrid Legal Entity: Entergy Services, Inc.-ESI (OLD) At Entergy, we've been planning for the future for more than 100 years. We've experienced a lot of change, generating...
Demographic Data for Benton, AR
Moving to Benton, AR? Find some basic demographic data about Benton, AR below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Benton, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Benton, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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