Help Desk Technician Jobs in Benton, AR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Harmony Grove - Benton School District
- Benton, AR
- 2 days ago
- Benton, AR
- 2 days ago
systems across devices.Assist with basic network maintenance, including connectivity troubleshooting and cabling.Support classroom technology including AV Systems, Chromebooks, tablets, and digital...
In PersonIn Person Interview for Help Desk Analyst in Little Rock, AR
- Ask IT Consulting
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
Company Description This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and...
In Person- Ask IT Consulting
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 6 days ago
Qualifications: PC Imaging Windows XP/7/8 operating system Active Directory Experienced in Microsoft Office Suite File and Print Management Cisco Switch set-up and troubleshooting Remote Access Management...
In PersonIT Help Desk Support - Part Time (Shift Vary)
- Oaklawn
- Hot Springs, AR (20 miles from Benton, AR)
- 7 days ago
- Hot Springs, AR (20 miles from Benton, AR)
- 7 days ago
We are currently seeking a talented individual to become an IT Help Desk Support. An individual could be successful if they possess the following....
In Person Part TimeIT Help Desk Support - Full Time (Day Shift)
- Oaklawn
- Hot Springs, AR (20 miles from Benton, AR)
- 7 days ago
- Hot Springs, AR (20 miles from Benton, AR)
- 7 days ago
We are currently seeking a talented individual to become an IT Help Desk Support. An individual could be successful if they possess the following....
In Person Full TimeSalesforce Production Support engineer
- Cognizant
- Little Rock, AR (24 miles from Benton, AR)
- 12 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 12 days ago
Salesforce Production Support engineer at Cognizant in Little Rock, Arkansas, United States Job Description As a Salesforce Production Support Engineer, you will make an impact by providing...
Remote- University of Arkansas
- Little Rock, AR (24 miles from Benton, AR)
- 13 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 13 days ago
IT Service Desk Agent University of Arkansas - 4.2 Little Rock, AR Job Details Temporary | Part-time $18 an hour 8 hours ago Qualifications High school diploma or GED Full Job Description Current...
In Person Part Time- ASM Research, An Accenture Federal Services Compan
- Little Rock, AR (24 miles from Benton, AR)
- 18 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 18 days ago
Cyber Support Specialist at ASM Research, An Accenture Federal Services Compan in Little Rock, Arkansas, United States Job Description Position Overview Cyber Support Specialist a key role in...
In Person- LiveRamp
- Little Rock, AR (24 miles from Benton, AR)
- 19 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 19 days ago
LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is...
In Person- Westrock Coffee
- Little Rock, AR (24 miles from Benton, AR)
- 23 days ago
- Little Rock, AR (24 miles from Benton, AR)
- 23 days ago
This position is also responsible for providing Help Desk support for end-users both in Concord, Little Rock and in the field....
In Person- Replacement Parts Inc.
- Little Rock, AR (24 miles from Benton, AR)
- 30+ days ago
- Little Rock, AR (24 miles from Benton, AR)
- 30+ days ago
Computer Skills To perform this job successfully, an individual should have basic knowledge of computer hardware, experience with desktop and server operating systems, working knowledge of a range of...
In Person- Teradata
- Little Rock, AR (24 miles from Benton, AR)
- 45+ days ago
- Little Rock, AR (24 miles from Benton, AR)
- 45+ days ago
systems - Experience with public cloud platforms such as AWS, Azure, or Google Cloud, and/or private cloud infrastructure (e.g., VMware) - Familiarity with the broader Teradata ecosystem and data integration...
In Person- Ritter Communications
- Little Rock, AR (24 miles from Benton, AR)
- 45+ days ago
- Little Rock, AR (24 miles from Benton, AR)
- 45+ days ago
Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services....
In PersonBiomedical Equipment Support Specialist
- Veterans Health Administration
- Little Rock, AR (24 miles from Benton, AR)
- 60+ days ago
- Little Rock, AR (24 miles from Benton, AR)
- 60+ days ago
systems, and McAfee)....
In PersonDemographic Data for Benton, AR
Moving to Benton, AR? Find some basic demographic data about Benton, AR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Benton, AR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Benton, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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