Help Desk Technician Jobs in Tucson, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, Mission Readiness...
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, Law Enforcement...
Date Posted: 2025-08-12 Country: United States of America Location: AZ888: RMS AP Bldg 928 1151 East Hermans Road Building 928, Tucson, AZ, 85706 USA Position Role Type: Onsite U.S. Citizen, U.S....
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Tucson Sector, Law Enforcement Operational...
systems, and McAfee)....
Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment...
(ability to lift 40 pounds and valid drivers license) Help desk support for installation of software, modifying and repairing hardware, and resolving various technical issues (based on candidates ability...
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and...
Date Posted: 2025-07-06 Country: United States of America Location: AZ889: RMS AP Bldg 930 1151 East Hermans Road Building 930, Tucson, AZ, 85706 USA Position Role Type: Onsite U.S. Citizen, U.S....
Provide fault analysis to customer's various core operating systems and platforms, as well as be able to provide support and apply desktop fault resolution for the approved application suite....
Insight Global is seeking a Help Desk Technician to join a Client Support team for a utility's client....
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Familiarity with Microsoft Windows, macOS, iOS, and Android operating systems. Familiarity with ticketing systems such as Jira or ServiceNow....
IT Support Services II-Help Desk Integrated Axis - Tucson, AZ - Tucson, AZ - Full Time Who we are Integrated Axis is a leading Managed Services Provider (MSP) located in Tucson, AZ with clients...
SkillBridge Environmental Test Support Engineer Intern
- Tucson, AZ
- 45+ days ago
- Tucson, AZ
- 45+ days ago
Date Posted: 2025-07-06 Country: United States of America Location: AZ889: RMS AP Bldg 930 1151 East Hermans Road Building 930, Tucson, AZ, 85706 USA Position Role Type: Onsite U.S. Citizen, U.S....
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Tucson, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »