Help Desk Technician Jobs in Surprise, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 hours ago
Proficient with all Windows operating systems Must have at least intermediate skills with Microsoft Office Professional Suite Healthcare IT Experience is preferred KNOWLEDGE Knowledge of Microsoft Office...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 hours ago
Operation Support Engineer#25-08471 Phoenix, AZ All On-site Job Description Job Title: Operations Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description:...
Technical Support Specialist I
- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 hours ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 9 hours ago
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
IT Infrastructure Management & Technical Support Provide IT support for end user devices, and Smart Hands and Eyes support for IT systems, including, hardware, POS, and software, at the primary...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 2 days ago
systems and applications Network Connectivity: Troubleshoot wired and wireless network issues Peripheral & Accessory Support: Set up and troubleshoot printers, scanners, webcams, etc....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
Technical Support Specialist Chadwell Supply - 3.4 Phoenix, AZ Job Details Full-time $22 - $24 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 3 days ago
Join Our Team at Native American Connections! Who We Are: Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
Provide 2nd-level support for desktop and mobile devices Manage MDM environments (e.g., Intune, Workspace One) Maintain mobile device inventory and lifecycle Support help desk operations and...
Senior DevSecOps Support Engineer
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 4 days ago
Description We are looking for a highly skilled and experienced Automation Infrastructure Tech Lead to drive our test automation efforts and lead our automation infrastructure excellence. This...
Operations Support Engineer Westerville, OH / Phoenix, AZ (Onsite)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
Operations Support Engineer || Westerville, OH / Phoenix, AZ (Onsite) Hello, We at AgreeYa solutions are focused on hiring highly skilled professionals who are excited by the opportunity to make a...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
Diagnose and resolve hardware and software issues on desktops and laptops. 7.Perform routine maintenance, updates, and patching. 8.Configure, image, install, update and/or load operating system and...
Advanced Application and Infrastructure Engineer
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
What you have Required Qualifications 6+ years' work experience in application support or application development engineering fields with a focus on requirements gathering, infrastructure design planning...
Senior Application & Infrastructure Engineer
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
What you have Required Qualifications 8+ years' work experience in application support or application development engineering fields with a focus on requirements gathering, infrastructure design planning...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
Help Desk Level 1 We are a managed services provider providing amazing work for both small and medium-sized businesses. We are the best at what we do because we take the time to get to know our...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
A large online higher educational institution is looking for IT Support Technician. The objective of this role is to support internal university employees with their personal computers and the...
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Surprise, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Collaboration
- Reporting
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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