Help Desk Technician Jobs in Glendale, AZ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Chandler, AZ (23 miles from Glendale, AZ)
- 10 hours ago
- Chandler, AZ (23 miles from Glendale, AZ)
- 10 hours ago
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware....
Stone - Support Engineer Phoenix
- Tempe, AZ (18 miles from Glendale, AZ)
- 11 hours ago
- Tempe, AZ (18 miles from Glendale, AZ)
- 11 hours ago
Job Details Job Location: Phoenix AZ - Tempe, AZ Salary Range: Undisclosed Description Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for...
Customer Support Engineer (CHCCSEPAZ)
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
This job was posted by : For moreinformation, please see: the company to the customer and assumes accountability forcustomer satisfaction with service. Responsible for customer serviceactivities...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Paradise Valley, AZ (12 miles from Glendale, AZ)
- 1 day ago
- Paradise Valley, AZ (12 miles from Glendale, AZ)
- 1 day ago
Computer Tech (Tatum and Shea) compensation: 15hr I am looking for someone to help me with my computer. I need help placing ads, maintenance of the computer, and making phone calls. 1 day a week...
IT Technical Support Specialist I.
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
The Technical Support Specialist I for St. Marys Food Bank (SMFB) provides first-level technical support for desktop systems, software, and hardware across the organization. This position assists...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest...
User Support Specialist - Police Department
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 1 day ago
Applicants must display technical expertise with Microsoft operating systems, Microsoft Office applications, remote desktop tools, account management tools, and use of both desktop and laptop computers...
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 2 days ago
SUMMARY The Help Desk Technician provides first-level support to end users for hardware, software, and network-related issues....
IT Support Technician - Phoenix, AZ
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
Position requires current expertise with implemented desktop operating systems, software and hardware....
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
No subcontractors or agencies please The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
Job Description: The Help Desk Support will be supporting centers across the network with daily projects and activities as directed....
Windows 10/11 Desktop Support Technician
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
- Phoenix, AZ (8 miles from Glendale, AZ)
- 3 days ago
Deskside Support Technician (Windows 10/11) - Onsite in Phoenix, AZ, Hiring Immediately! Location: Phoenix, AZ 85034 Duration: 12-month contract with strong potential for long-term extension (up...
Senior Principal Engineer Support Specialist
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
- Scottsdale, AZ (16 miles from Glendale, AZ)
- 3 days ago
Senior Principal Engineer Support Specialist Aleron United States, Arizona, Scottsdale Jun 10, 2025 Description ACARA Solutions and our client in Scottsdale, AZ have a contract-to-direct hire...
Demographic Data for Glendale, AZ
Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Glendale, AZ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Glendale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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