Help Desk Technician Jobs in Anchorage, AK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Branch Specialist Technical Support Driver
- Sherwin-Williams
- Anchorage, AK
- 3 days ago
- Anchorage, AK
- 3 days ago
View More Jobs Branch Specialist Technical Support Driver Anchorage, AK, United States Job Description The individual selected for this role will be expected to work out of our Anchorage...
In PersonTechnical Support Center (TSC) Supervisor
- University of Alaska - External Careers
- Anchorage, AK
- 4 days ago
- Anchorage, AK
- 4 days ago
Join a dynamic, people-first IT organization where you'll lead a talented Technical Support Center team and make a direct impact on the daily technology experience of a diverse university...
In PersonIT Client Support Specialist 2 (090380)
- State of Alaska
- Anchorage, AK
- 5 days ago
- Anchorage, AK
- 5 days ago
Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications....
In PersonFamiliarity with Windows operating systems and basic navigation. Awareness of basic IT concepts such as file management, network connectivity, and user permissions....
In PersonOperations Support Specialist I (On-site Anchorage, Alaska)
- GCI
- Anchorage, AK
- 12 days ago
- Anchorage, AK
- 12 days ago
Candidates must reside within 50 miles of Anchorage, Alaska. This role will be working in the office GCI's Operations Support Specialist I will deliver operational, project, and administrative...
In PersonIT Client Support Specialist 3 (PCN 10-4122)
- State of Alaska
- Anchorage, AK
- 14 days ago
- Anchorage, AK
- 14 days ago
The Department of Natural Resources, Division of Oil & Gas, is recruiting for an IT Client Support Specialist 3 in Anchorage. This position is open to Alaska Residents only. Please check our...
In PersonIT and Maximo Support Specialist Tessera US Anchorage, AK Job Details Full-time $91,321.60 - $101,321.60 a year 16 hours ago Benefits Wellness program Paid holidays Disability insurance Health...
In Person Full TimeIT and Maximo Support Specialist
- Skookum
- JBER, AK (8 miles from Anchorage, AK)
- 23 days ago
- JBER, AK (8 miles from Anchorage, AK)
- 23 days ago
IT and Maximo Support Specialist Location: Anchorage, Alaska Joint Base Elmendorf-Richardson Type: Exempt Work Schedule: Full-Time, Day Shift Compensation: $91,321.60 - $101,321.60 per year...
In Person Full TimeDesktop Support Technician Imaging & Deployment Project
- TEKsystems
- Anchorage, AK
- 25 days ago
- Anchorage, AK
- 25 days ago
What You'll Do Image and configure desktops and laptops using standard deployment tools Install operating systems, drivers, and required applications Perform basic system testing to ensure devices are...
In Person ContractCampus Support Specialist Position Description The Campus Support Specialist is responsible for supporting the daily operations of the campus and assisting with administrative, operational, and...
In PersonIn depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities....
In PersonCitizenship is required. ) Description: C3EL is seeking a cleared Senior Help Desk Technician to join our on-site team in Alaska at Fort Richardson and Fort Wainwright....
In Person- Gunnison Consulting Group Inc
- Anchorage, AK
- 45+ days ago
- Anchorage, AK
- 45+ days ago
systems, Microsoft Office, and Google Workspace (Gmail) Install, configure, and maintain hardware and software systems Support specialized applications such as GIS, AutoCAD, or other business applications...
In Person- Arctic Slope Regional Corporation
- Anchorage, AK
- 60+ days ago
- Anchorage, AK
- 60+ days ago
One (1) year of experience as a help desk technician or related customer support role. 3. Working knowledge of office automation products, databases, and remote control. 4....
In Person- Bering Straits Native Corporation
- Anchorage, AK
- 90+ days ago
- Anchorage, AK
- 90+ days ago
Essential Duties & Responsibilities · Provide Help Desk support and resolve problems to the end user’s satisfaction. · Monitor and respond quickly and effectively to requests received through the IT...
In PersonDemographic Data for Anchorage, AK
Moving to Anchorage, AK? Find some basic demographic data about Anchorage, AK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Anchorage, AK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Anchorage, AK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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