Help Desk Technician Jobs in Mc Calla, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Cupid-Radiant Support Specialist
- Birmingham, AL (23 miles from Mc Calla, AL)
- 2 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
- Birmingham, AL (23 miles from Mc Calla, AL)
- 3 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 3 days ago
systems and Microsoft Office Ability to lift up to 50 pounds and work independently Excellent communication and interpersonal skills Experience with Windows Server operating systems is preferred Familiarity...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 5 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 5 days ago
In-depth knowledge of Windows and Linux operating systems, as well as networking concepts and protocols. Familiarity with common software applications, web browsers, and virtualization suites....
- Birmingham, AL (23 miles from Mc Calla, AL)
- 9 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 9 days ago
systems preferred • Working knowledge of AIX or other UNIX based operating systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 12 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 12 days ago
Preferred Qualifications: Working knowledge of Solaris or other UNIX-based operating systems. Basic understanding of relational database management systems such as SQL Server or Oracle....
- Alabaster, AL (18 miles from Mc Calla, AL)
- 16 days ago
- Alabaster, AL (18 miles from Mc Calla, AL)
- 16 days ago
Computer Network Technician Shelby County Schools (AL) Technology Department - Alabaster, Alabama This job is also posted in Shelby County Schools, (AL) Job Details Job ID:5199576 Application...
IT Technical Support Specialist
- Birmingham, AL (23 miles from Mc Calla, AL)
- 18 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 18 days ago
Preferred Qualifications: Working knowledge of Solaris or other UNIX-based operating systems. Basic understanding of relational database management systems such as SQL Server or Oracle....
Vice President Digital Process Automation and IT Support Services
- Birmingham, AL (23 miles from Mc Calla, AL)
- 26 days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 26 days ago
COMPANY PROFILE Diversified Gas & Oil Corporation ("DGOC") is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 30+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 30+ days ago
Yes or No + If yes, you will need to provide the credentials to the tech. + Log on to the new product + Admin User Name: will provide onsite + Admin Password: will provide onsite + Configure the...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 30+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 30+ days ago
Summary We are seeking a Technical Support Consultant to join our growing European team. You will play pivotal role, in delivering exceptional customer support and technical guidance. With a...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
Will work from Birmingham office 3x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery...
Technical Support Rep 2 (Netsapien / MS Teams)
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
SUMMARY The Technical Support Netsapien/MS Teams Rep 2 will be integral in the support of existing Netsapien and MS Teams customers and their integration with enterprise cloud solutions. They will...
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 60+ days ago
Location: Birmingham, AL (Hybrid eligible) Department: Information Technology Employment Type: Full-Time American Family Care (AFC), a leader in accessible healthcare, is seeking a Senior Desktop...
Software Engineer Lead - Informatica/Database Tech/Data Solutions
- Birmingham, AL (23 miles from Mc Calla, AL)
- 90+ days ago
- Birmingham, AL (23 miles from Mc Calla, AL)
- 90+ days ago
Capable of moving seamlessly between iterative prototyping and enterprise application development and support....
Demographic Data for Mc Calla, AL
Moving to Mc Calla, AL? Find some basic demographic data about Mc Calla, AL below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Mc Calla, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mc Calla, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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