Help Desk Technician Jobs in Alabama
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In PersonJOB DESCRIPTION: 100% Onsite Hours: 8-5 (Typical 40 hours) Interviews: 1st round, Teams. Final candidates on site. Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support &...
In PersonJob Title : Desktop Support Location : 1300 W Fern Ave, Foley, AL 36535, USA Duration : 12+ months Contract (with possible extension) Job Description: • Experience with deskside support to build...
In Person- Cellular Sales
- Vestavia Hills, AL
- 1 day ago
- Vestavia Hills, AL
- 1 day ago
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
In PersonThe candidate will offer support with problems that the first-tier of help desk support is unable to resolve....
In Person ContractTARCES Computer Network Support Specialist
- Torch Technologies, Inc.
- Huntsville, AL
- 3 days ago
- Huntsville, AL
- 3 days ago
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in...
In PersonIT Support Analyst Locations: Birmingham, Alabama or Atlanta, Georgia Onsite 4 days a week. JOB DESCRIPTION: To provide dedicated technical and business process support for the Technology...
In Person Full TimeThe Helpdesk Operator III position in Information Technology is responsible for providing helpdesk support and escalating helpdesk calls as needed through the helpdesk software; understanding...
In PersonField Services operation/Desktop Support - Stevenson AL - 1650310BR
- E-Solutions Inc.
- Stevenson, AL
- 4 days ago
- Stevenson, AL
- 4 days ago
Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues....
RemoteI. Job Summary Under general supervision, configures and installs moderately complex software for IT users' desktops and mobile devices. Provides intermediate technical support (through Tier 2)...
In PersonKforce has a client in Birmingham, AL that is seeking an IT Application Support Analyst. Summary:Our partner is seeking a highly proactive IT Application Support Analyst IV to support software...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Birmingham, AL
- 5 days ago
- Birmingham, AL
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonWe are seeking a motivated Tier 1 Help Desk Technician to provide first-level technical support in a Windows-based environment....
In PersonInformation Technology Application Support Analyst Jobs in USA, AL, Hoover Rose International Job
- Rose International
- Birmingham, AL
- 6 days ago
- Birmingham, AL
- 6 days ago
Required Education: High School Diploma and 11 years in application support, IT, or other related experiencePreferred Education: Bachelor's degree and 2 years in application support, IT, or other...
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Mobile, AL
- 6 days ago
- Mobile, AL
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteDemographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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