Help Desk Technician Jobs in Alabama
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The I.T. Help Desk Assistant shall provide technical support as part of a team in the Information Technology department. The I.T. Help Desk Assistant will adhere to the policies as specified by...
Job Summary: This position will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of...
A client in the Huntsville area is looking for a Network Support Technician to join their team and support a federal customer. This individual will monitor and respond to hardware and software...
Handle problems that the first-tier help desk support is unable to resolve....
. - Required **SKILLS/ABILITIES** - Strong understanding of computer hardware, operating systems, and software applications. - Basic operations of a helpdesk and standard helpdesk software. - Familiarity...
Job ID Number** R5634 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Desktop Support Specialist, you will facilitate Zoom and Teams transitions, migrate Intune...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkJob Description Description SAIC is seeking a highly motivated IT Help Desk Support Specialist to join our Cloud One team. The selected candidate will create and triage Tier 1 and Tier 2 tickets....
desk Technician II Salary $29,928.00 - $46,327.00 Annually Location Mobile, AL Job Type Full-Time Job Number 05375 College/Division BISHOP-601010-Computing Support Opening Date 06/27/2025 Closing...
Apply Click Here (apply to job) Job Code 114028BR Bilingual Help Desk Support Save to Inbox Email Share...
Computer Network Support Specialist Job Employer Name: Seohan Auto USA CorporationSpiderID: 13936457 Location: Auburn, AlabamaDate Posted: 1/31/2025 Wage:Category: Engineering Job Code: Number Of...
Help Desk Support Engineer responsibilities include, but are not limited to, the following : Level I - Minimum Answer help desk tickets and provide remote support by troubleshooting and resolving hardware...
The bulk of responsibilities relate to support issues arising from a team of Drafters, Designers and Engineers. Issues range from basic desktop problems to software troubleshooting, with an...
desk support, Help desk, Phone support Top Skills Details Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365,Application support, Cloud,...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- DNS
- TCP/IP
- Windows OS
- Application Support
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- Network Administration
- Help Desk Support
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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