Help Desk Technician Jobs in Alabama
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
COMPUTER TECHNICIAN/MANAGER QUALIFICATIONS: Must comply with all employment criteria legally established by the Lee County Board. A high school diploma or General Education Development (GED) and...
Handle problems that the first-tier help desk support is unable to resolve....
Temporary Services: Information Technology, Computer Tech, Systems Analyst
- Birmingham, AL
- 23 hours ago
- Birmingham, AL
- 23 hours ago
This listing is a general temporary pool category and may not be an actual position we are recruiting for at the time you apply. However, we will keep your application on file and contact you if...
Experience with Windows 10 or higher including installation, configuration, and troubleshooting of the operating system and applications. Experience with Remote Desktop or similar tools (e.g....
Position Title\: Help Desk Support Specialist Location\: Redstone Arsenal, Huntsville, AL Relocation Assistance\: None available at this time Remote/Telework\: NO - Not available for this position Clearance...
Student Assistant - Innovation & Research Commons Help Desk
- Auburn, AL
- 1 day ago
- Auburn, AL
- 1 day ago
Requisition Number: Stu04313P Home Org Name: Library Administration Division Name: Library Position Title: Student Assistant - Innovation & Research Commons Help Desk Working Title (if different...
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
- Bessemer, AL
- 1 day ago
- Bessemer, AL
- 1 day ago
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
COP2025 - 21 Specialist of Technical Support ~ Plant Wide Date: Apr 16, 2025 Location: AL, US Job Req ID: 1261 ! Position Summary: Coordinates, monitors, and performs specialized technical...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Birmingham, AL
- 3 days ago
- Birmingham, AL
- 3 days ago
This listing is a general temporary pool category and may not be an actual position we are recruiting for at the time you apply. However, we will keep your application on file and contact you if...
desk support to external customers....
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
Remote WorkJob Description: The Office of Information and Instructional Technology within the College of Veterinary Medicine at Auburn University is seeking a customer service- focused candidate to fill an...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Remote Support
- Application Support
- BMC Remedy
- DNS
- IT Service Management
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Resolution
- Installation
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Active Directory
- Microsoft Office 365
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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