Help Desk Technician Jobs in Alabama
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Summary The Personal Computer Technician is a field technician responsible for providing on-site technical support for hardware, software, telecommunications, and network systems. This role...
Experience in Database Management systems and tools Technical ability to analyze and resolve issues related to these products Experience in Operating systems (Windows/Linux/UNIX) administration and...
Alabama State University, Office of Technology Services, invites application to fill the IT Support & Digital Services Coordinator position. This position will provide frontline technical support...
This role combines front-line IT help desk support, campus-wide telecommunications coordination, and responsibility for the main university telephone line....
Skills Technical support, Troubleshooting, Customer service, Windows, Active directory, Desktop, Hardware, Office 365, Application support, Cloud, Support, Azure, Service desk, Help desk support, Help...
Installs clinic's computer hardware and software programs. Performs preventive maintenance tasks, troubleshoots, repairs computer systems and peripheral equipment. Assists in some networking...
Proficient in imaging, deployment, configuration, and troubleshooting of Microsoft Windows client operating systems (including Windows 10 and Windows 11) Basic networking principal knowledge....
A client in the Huntsville area is looking for a Network Support Technician to join their team and support a federal customer. This individual will monitor and respond to hardware and software...
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing...
databases and reading / writing T-SQL Previous experience with property tax software support and or knowledge of the property tax life cycle Experience with the following: SQL, Excel, Crystal Reports...
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Technical Support Specialist - INTERNAL POST
- Alexander City, AL
- 5 days ago
- Alexander City, AL
- 5 days ago
This position is responsible for the installation and maintenance of technical systems and for troubleshooting common problems related to Internet connectivity, hardware and software, operating systems...
Job Description: Job Title: Information Technology Operations Analyst Operating Company : Environmental Solutions Group (ESG) Heil Environmental Location : Vernon, AL Reports to : Senior Manager,...
The IT Support Technician will provide technical assistance and answers to users questions, assisting users by troubleshooting problems with computer hardware or software. Major Duties &...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »