Help Desk Technician Jobs in Madison, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Apple Genius - IT Support Technician
- Huntsville, AL (15 miles from Madison, AL)
- 2 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Cyber Defense Infrastructure Support Specialist
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
Tyto Athene is searching for a Cyber Defense Infrastructure Support Specialist to support a law enforcement customer in Huntsville, AL. Responsibilities: Create new applications, algorithms, and...
Cyber Defense Infrastructure Support Specialist Data and Application Support
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Responsibilities & Qualifications TEAM SUMMARY The Data and Applications Team develops, operates, maintains, and enhances a suite of cybersecurity tools deployed across secure enclaves to support...
Cyber Infrastructure Support Engineer
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
We are seeking an experienced and proactive Cyber Infrastructure Support Engineer to provide enterprise-level support across system administration, virtualization, network operations, and...
Cyber Infrastructure Support Specialist - Law Enforcement
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Cyber Security...
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Working knowledge of major computer operating systems, computers and networking maintenance, hardware maintenance, and desktop imaging....
Cyber Defense Infrastructure Support Specialist SME
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
About the Organization Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal...
Desktop Support Administrator/Principal Desktop Support Administ
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)...
Cyber Defense Infrastructure Support Specialist
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
Graham Technologies is a Cyber Defense Infrastructure Support Specialist to support enterprise cybersecurity operations. The ideal candidate will analyze and improve business operations, support...
Cyber Defense Infrastructure Support Specialist - SME
- Huntsville, AL (15 miles from Madison, AL)
- 7 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 7 days ago
Job Family : IT Cyber Security Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : Guidehouse is looking for an experience d Cyber Defense Instructure Support...
- Decatur, AL (11 miles from Madison, AL)
- 7 days ago
- Decatur, AL (11 miles from Madison, AL)
- 7 days ago
Summary/Objective Provide IT support for GreenPoint Ag employees.. This is a HELP DESK position as an individual contributor and does not have direct reports. Essential Functions Utilizes ticket...
Network Support Technician (Government)
- Huntsville, AL (15 miles from Madison, AL)
- 12 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 12 days ago
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
- Huntsville, AL (15 miles from Madison, AL)
- 15 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 15 days ago
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
- Huntsville, AL (15 miles from Madison, AL)
- 18 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 18 days ago
Purpose of the Position: The Client Services Technician position supports various departments by providing assistance with account management, customer service, and basic IT support. This role...
Computer Support Specialist III - Kwajalein Atoll - 3655
- Huntsville, AL (15 miles from Madison, AL)
- 19 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 19 days ago
Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Madison, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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