Help Desk Technician Jobs in Madison, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Javen Technologies, Inc
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
JOB DESCRIPTION: 100% Onsite Hours: 8-5 (Typical 40 hours) Interviews: 1st round, Teams. Final candidates on site. Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support &...
In PersonTARCES Computer Network Support Specialist
- Torch Technologies, Inc.
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in...
In Person- Leidos
- Huntsville, AL (15 miles from Madison, AL)
- 12 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 12 days ago
Windows Operating System (current versions). Mac OS (current versions). US Citizenship is required and able to obtain Public Trust security clearance....
In PersonComputer User Support Specialist - Advanced
- Arena Technical Resources
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
May aid concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
In Person- TEKsystems
- Huntsville, AL (15 miles from Madison, AL)
- 14 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 14 days ago
HELP DESK TECHNICIAN Onsite-Huntsville, AL TECHNICAL SKILL Help Desk Troubleshooting Linux Windows Web Applications O365 ServiceNow JOB DESCRIPTION The Help Desk Technician will provide monitoring,...
In Person ContractComputer Support Specialist SR -3845
- RGNext
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
RGNext employees execute and report on theater and strategic offensive and defensive ballistic missile testing and support space situational awareness operations and experiments, using a wide...
In PersonCustomer Support Team Helpdesk Support Specialist I
- Agile Defense
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable...
In Person- TATA Consultancy Services
- Madison, AL
- 22 days ago
- Madison, AL
- 22 days ago
. • Troubleshoot Operating System issue....
In PersonRemote ISP Helpdesk Technician
- TEKsystems
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
RemoteStrong subject matter expertise with desktop toolset including, but not limited to LANDesk, Quest (ARS), Service Desk, etc. Strong IT end user troubleshooting / diagnostic skills....
In PersonCLN Network Support Tech Lvl 1 (FT) PN IT Services
- Huntsville Hospital
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
Overview The Network Support Technician (NST) provides quality on-site support to Heart Center and Cardiovascular Service Line for Huntsville Hospital users with a high degree of customer service,...
In PersonSenior Help Desk Technician-Dts
- Reliant Technology
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
Ignite is seeking a Senior Help Desk Technician (DTS) - Senior serves as a DTS Subject Matter Expert (SME) supporting USASMDC G8 RMASP Division travel operations and audit readiness efforts for Telework...
In PersonMid-Level Help Desk Technician-Dts
- Reliant Technology
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
Ignite is seeking a Mid-Level Help Desk Technician (DTS) - Mid provides Tier II Defense Travel System (DTS) customer support in direct support of the U.S....
In PersonDemographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Madison, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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