Help Desk Technician Jobs in Madison, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Computer Tech-Clinical (Huntsville, AL)
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
Installs clinic's computer hardware and software programs. Performs preventive maintenance tasks, troubleshoots, repairs computer systems and peripheral equipment. Assists in some networking...
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 3 days ago
A client in the Huntsville area is looking for a Network Support Technician to join their team and support a federal customer. This individual will monitor and respond to hardware and software...
- Huntsville, AL (15 miles from Madison, AL)
- 10 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 10 days ago
Kforce has a client that is seeking a IT Solutions Specialist in Huntsville, AL. Overview:We're seeking a dynamic and tech-savvy individual to join our team as a Software Support & IT Solutions...
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 13 days ago
Summary Responsible for monitoring and supporting associated hardware, software, Linux operating system and Oracle databases....
A leading automotive manufacturer in Huntsville, Alabama is seeking a reliable and customer-focused Help Desk Technician to provide first-level technical support across its operations....
Network Support Technician (Government)
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 21 days ago
systems, database/DBMS, and middleware **Required Clearance:** Public Trust (#clearable) (#publictrust) **Required Qualifications:** + Must be a U.S....
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Category (For Job Seekers) Information Technology Location H4381 - 438 SCI Plant 2 - Huntsville, AL 35803 US (Primary) Job Description At SCI Technology, a Sanmina Company, we serve those who...
Cyber Defense Infrastructure Support Specialist - Senior
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
This role requires a highly experienced professional with a strong background in Linux administration, cybersecurity infrastructure, system integration, and secure application development....
Service Desk Technician (Contingent)
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 30+ days ago
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace...
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
IT Desk Assistant Salary $28,836.00 - $46,327.00 Annually Location Huntsville, AL Job Type Full-Time Job Number 06443 College/Division DRAKE-605010-Computing Support Opening Date 07/01/2025...
Travel Help Desk Analyst 25-0075
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 45+ days ago
Job Summary: This position will provide full-time support to the Missile Defense Agency as a support contractor to the Travel Management Office. The successful candidate will be capable of...
- Decatur, AL (11 miles from Madison, AL)
- 60+ days ago
- Decatur, AL (11 miles from Madison, AL)
- 60+ days ago
Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS....
Network Support Tech Lvl I FT - 2ND SHIFT (10:45am to 9pm, 10hr shift)
- Huntsville, AL (15 miles from Madison, AL)
- 60+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 60+ days ago
CNA or MCP Certification desirable.Experience:Working knowledge of Microsoft Window 2000/XP operating systems....
Cyber Defense Infrastructure Support Specialist Data and Application Support
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
- Huntsville, AL (15 miles from Madison, AL)
- 90+ days ago
Software/Application Development - Creating or modifying applications and utilities to support cyber defense operations....
The focus of this position will be to provide technical product support for Hexagons Public Safety market which includes call taking, dispatching, situational awareness, records management,...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Madison, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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