Help Desk Analyst Jobs in Racine, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
Field Technical Support Representative
- West Milwaukee, WI (23 miles from Racine, WI)
- 3 days ago
- West Milwaukee, WI (23 miles from Racine, WI)
- 3 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Epic Cupid-Radiant Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
Job Description: The Senior Support Engineer at Northwestern Mutual Life Insurance Company in Milwaukee, WI will analyze, design, develop, deploy, and support software and monitoring solutions....
- Zion, IL (19 miles from Racine, WI)
- 10 days ago
- Zion, IL (19 miles from Racine, WI)
- 10 days ago
at ABBTECH Professional Resources, Inc. in ZION, Illinois, United States Job Description Hello! ABBTECH Professional Resources and our partner Dell, are looking for 3 Computer Technicians for a...
- Kansasville, WI (17 miles from Racine, WI)
- 11 days ago
- Kansasville, WI (17 miles from Racine, WI)
- 11 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Franklin, WI (15 miles from Racine, WI)
- 11 days ago
- Franklin, WI (15 miles from Racine, WI)
- 11 days ago
Senior Technical Support Executive Location: Franklin, WI Job Description: Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring...
Autodesk Help Desk Support Tech (2744)
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 12 days ago
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
- New Berlin, WI (22 miles from Racine, WI)
- 15 days ago
- New Berlin, WI (22 miles from Racine, WI)
- 15 days ago
Join Our Team as a Technical Support Technician! Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware...
Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...
Installing and maintaining desktop and server operating systems. Salary Salary will be dependent upon experience. Requirements Two or four year degree preferred....
- Milwaukee, WI (22 miles from Racine, WI)
- 26 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 26 days ago
JOB REQUIREMENTS: K Job Overview We have an immediate opportunity for a IT Operations Analyst to work at our South Harbor, Milwaukee location. This role provides advanced technical support for...
It Systems Support Analyst Assoc, Fch
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Shift: 1st shift (8 am - 4:30 pm), Monday -...
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry...
It Systems Support Analyst Assoc, Fch - It Client Technologies
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 30+ days ago
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON - SITE. FTE: 1.000000 Shift: 1st shift (8 am - 4:30 pm), Monday - Friday with an...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
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Salary for Help Desk Analyst Jobs in Racine, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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