Help Desk Analyst Jobs in Racine, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Remote)
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 1 day ago
Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our...
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
ManpowerGroup Technical Support Analyst Build your career with ManpowerGroup as we connect human potential to the power of business. Through regular, honest, and meaningful career conversations,...
Desktop Support Technician with field service experience
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices....
- Franklin, WI (15 miles from Racine, WI)
- 4 days ago
- Franklin, WI (15 miles from Racine, WI)
- 4 days ago
Required Skills: Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk,...
Client Support Specialist (CCS)
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
Client Support Specialist (Dispatcher) Location: West Allis, WI Full-Time | Various Day Shifts (Between 7am6pm) Competitive Pay + Outstanding Benefits Are you organized, detail-oriented, and love...
Technical Support Administrator Associate
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 8 days ago
Department: 12224 Advocate Aurora Health Corporate - Greater Milwaukee South Region Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday-...
Autodesk Help Desk Support Technician
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
Advanced Technical Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 9 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Intern - IT Desktop Support and Security
- Milwaukee, WI (22 miles from Racine, WI)
- 10 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 10 days ago
As an Intern - IT Desktop Support and Security your goal is to work in a role designed to support our commitment to maintaining excellent IT and Security practices. You will play a key role in...
Entry-Level IT Support Associate - Overnight (X)
- Milwaukee, WI (22 miles from Racine, WI)
- 11 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 11 days ago
Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Franklin/Milwaukee, Wiconsin data...
HIM Application Support Analyst
- Milwaukee, WI (22 miles from Racine, WI)
- 13 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 13 days ago
Department: 10353 Revenue Cycle - Coding & HIM Optimization Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 100% remote position Major...
Remote Work- Milwaukee, WI (22 miles from Racine, WI)
- 21 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 21 days ago
Love where you work! Are you searching for a job where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real...
- Milwaukee, WI (22 miles from Racine, WI)
- 24 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 24 days ago
Analyst, Financial Services About Our Firm: Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the...
Epic Orders/ClinDoc/ASAP Support Specialist
- Milwaukee, WI (22 miles from Racine, WI)
- 29 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 29 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
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Salary for Help Desk Analyst Jobs in Racine, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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