Help Desk Analyst Jobs in New Richmond, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Infosys is seeking a Network and EUC Support Engineer to support and maintain scalable, secure, and high-performing End User Computing Management. This role requires close partnership and...
1 NorthwoodIN Technical CollegeJoin Our Team!Exciting Opportunities Available at Northwood TechHelpdesk/Media Technician New Richmond Campus (FT)Ready to turn your tech skills into meaningful...
Helpdesk/Media Technician (full-time/1950 hours/year) @ Northwood Tech New Richmond Campus
- New Richmond, WI
- 10 days ago
- New Richmond, WI
- 10 days ago
Overview Northwood Technical College is seeking applications from qualified candidates for a full-time Helpdesk/Media Technician at the New Richmond Campus. Under the direction of the Service Desk...
IT Operations Analyst - Management Analyst 2
- White Bear Lake, MN (24 miles from New Richmond, WI)
- 14 days ago
- White Bear Lake, MN (24 miles from New Richmond, WI)
- 14 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: IT Operations Analyst - Management Analyst 2 Institution: Century College Classification...
- Lake Elmo, MN (21 miles from New Richmond, WI)
- 16 days ago
- Lake Elmo, MN (21 miles from New Richmond, WI)
- 16 days ago
Strong technical skills, including proficiency in Microsoft Office, Windows operating systems, and mobile devices, including firm integration....
- Oakdale, MN (24 miles from New Richmond, WI)
- 60+ days ago
- Oakdale, MN (24 miles from New Richmond, WI)
- 60+ days ago
Function as a technical resource in manufacturing and process issues (help-desk support to Manufacturing and Documentation groups)....
- Mahtomedi, MN (22 miles from New Richmond, WI)
- 90+ days ago
- Mahtomedi, MN (22 miles from New Richmond, WI)
- 90+ days ago
Deploy software packages to automate operating system installations and software updates....
- Stillwater, MN (17 miles from New Richmond, WI)
- 90+ days ago
- Stillwater, MN (17 miles from New Richmond, WI)
- 90+ days ago
Position Type: Administrative & Technology Support/ Computer Technician Date Posted: 4/30/2025 Location: District-wide Thank you for your interest in Stillwater Area Public Schools! The...
Demographic Data for New Richmond, WI
Moving to New Richmond, WI? Find some basic demographic data about New Richmond, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in New Richmond, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in New Richmond, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »