Help Desk Analyst Jobs in Milwaukee, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better...
- Waukesha, WI (15 miles from Milwaukee, WI)
- 2 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 2 days ago
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Field Technical Support Representative
- West Milwaukee, WI (5 miles from Milwaukee, WI)
- 3 days ago
- West Milwaukee, WI (5 miles from Milwaukee, WI)
- 3 days ago
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Associate Industrial Technical Support Specialist
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
Senior Industrial Technical Support Specialist
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 4 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
Information Technology (IT) Support Intern
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 4 days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 4 days ago
Proficiency in Microsoft Office 365 and Windows operating systems. Strong analytical, problem-solving, and communication skills. A collaborative mindset and willingness to take initiative....
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 7 days ago
- Wauwatosa, WI (4 miles from Milwaukee, WI)
- 7 days ago
The Senior Support Engineer at Northwestern Mutual Life Insurance Company in Milwaukee, WI will analyze, design, develop, deploy, and support software and monitoring solutions. Work with technical...
- Waukesha, WI (15 miles from Milwaukee, WI)
- 11 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 11 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Franklin, WI (11 miles from Milwaukee, WI)
- 11 days ago
- Franklin, WI (11 miles from Milwaukee, WI)
- 11 days ago
Senior Technical Support Executive Location: Franklin, WI Job Description: Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring...
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 12 days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 12 days ago
JOB REQUIREMENTS: We bring you tomorrow\'s opportunity, today Volt is immediately hiring for a Product Support Specialist in Menomonee Falls, WI?. As a Product Support Specialist you will: \*...
JOB REQUIREMENTS: MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Milwaukee, WI office....
- New Berlin, WI (7 miles from Milwaukee, WI)
- 15 days ago
- New Berlin, WI (7 miles from Milwaukee, WI)
- 15 days ago
Join Our Team as a Technical Support Technician! Be the go-to expert, tackling technical challenges head-on and keeping things running smoothly across our team. From troubleshooting hardware...
Desk Support Specialist Cs1002
- Waukesha, WI (15 miles from Milwaukee, WI)
- 16 days ago
- Waukesha, WI (15 miles from Milwaukee, WI)
- 16 days ago
Now hiring for a Help Desk Support Specialist in Brookfield, WI What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Helpdesk Client Support - Associate
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 18 days ago
- Menomonee Falls, WI (13 miles from Milwaukee, WI)
- 18 days ago
Information Technology Helpdesk Client Support - Associate Menomonee Falls, WI Posted: 5/23/2025 Job Description Job ID#: 71214 Job Category: Information Technology Position Type: *W2 Duration:...
Demographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Milwaukee, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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