Help Desk Analyst Jobs in Kenosha, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Technical Support Specialist (Remote)
- Pleasant Prairie, WI (7 miles from Kenosha, WI)
- 1 day ago
- Pleasant Prairie, WI (7 miles from Kenosha, WI)
- 1 day ago
Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our...
- Franklin, WI (20 miles from Kenosha, WI)
- 4 days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 4 days ago
Required Skills: Proficiency in MS Office, Windows, Customer Service, Troubleshooting, Help Desk Support, Active Directory, Office 365, Servicenow, Zendesk, Windows 10, Phone Support, Service Desk,...
- Round Lake, IL (24 miles from Kenosha, WI)
- 8 days ago
- Round Lake, IL (24 miles from Kenosha, WI)
- 8 days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
- Lake Villa, IL (19 miles from Kenosha, WI)
- 17 days ago
- Lake Villa, IL (19 miles from Kenosha, WI)
- 17 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- North Chicago, IL (20 miles from Kenosha, WI)
- 18 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 18 days ago
This job was posted by : For moreinformation, please see: Title:** Computer Support Analyst\\**Location:** North Chicago, Illinois, United States\\**Department:** Information Technology\\**Work...
Information Technology Support Engineer
- Gurnee, IL (17 miles from Kenosha, WI)
- 26 days ago
- Gurnee, IL (17 miles from Kenosha, WI)
- 26 days ago
IT Support Engineer On-Site - Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces....
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
JOB REQUIREMENTS: Details: Job Title: Site IT Support Analyst Pay Rate:\$18 / hr Location: Oak Creek, WI Area Code: 414 ZIP Code: 53154 StartDate: Right Away Keywords: #ITJobs #SiteSupportAnalyst...
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
Site IT Support Analyst II#25-12573 Oak Creek, WI On-site Contract Starts 3/31/2025 Ends 3/27/2026 Job Description Genesis10 is seeking a Site IT Support Analyst II with our client. This is a...
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
- Oak Creek, WI (18 miles from Kenosha, WI)
- 30+ days ago
Level I: 1 year of experience. The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide support to end-users at *** locations. They...
On-Site Computer Technician - Summer School
- Waukegan, IL (18 miles from Kenosha, WI)
- 60+ days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 60+ days ago
Position Type: Summer Projects/ Paraprofessional Date Posted: 2/25/2025 Location: TBD Closing Date: 03/21/2025 Who We Are: Waukegan Community Unit School District No. 60 serves nearly...
- Franklin, WI (20 miles from Kenosha, WI)
- 60+ days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 60+ days ago
Technical Support Analyst#25-11438 Franklin, WI On-site Contract Starts 3/11/2025 Job Description Genesis10 is currently seeking a Technical Support Analyst with our client in the insurance...
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by...
- Racine, WI (7 miles from Kenosha, WI)
- 90+ days ago
- Racine, WI (7 miles from Kenosha, WI)
- 90+ days ago
Solid PC skills including Microsoft Office suite device operating systems and browser support preferred. Ability to adapt quickly to different customers and situations....
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Kenosha, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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