Help Desk Analyst Jobs in Kenosha, WI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Desktop Support/Technical Support
- Waukegan, IL (18 miles from Kenosha, WI)
- 7 hours ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 7 hours ago
There's currently a Desktop Support position with one of our large pharma clients in Waukegan, IL. This will be 100% on-site in Waukegan, IL and will be an ongoing contract with the potential of...
- North Chicago, IL (20 miles from Kenosha, WI)
- 7 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 7 days ago
Responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and...
- North Chicago, IL (20 miles from Kenosha, WI)
- 8 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 8 days ago
Desktop Support Candidate to provide support for IT Warehouse and Deployment activities. Experience in an IT/Technology related role (Service Desk, Desktop Support, Mobility, Hardware Fulfillment)...
- North Chicago, IL (20 miles from Kenosha, WI)
- 8 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 8 days ago
We are seeking a detail-oriented and proactive PC Tech in Waukegan, IL focusing on warehouse and deployment operations. This role is ideal for someone with hands-on experience in IT support and...
- Zion, IL (11 miles from Kenosha, WI)
- 10 days ago
- Zion, IL (11 miles from Kenosha, WI)
- 10 days ago
at ABBTECH Professional Resources, Inc. in ZION, Illinois, United States Job Description Hello! ABBTECH Professional Resources and our partner Dell, are looking for 3 Computer Technicians for a...
- North Chicago, IL (20 miles from Kenosha, WI)
- 11 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 11 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
- Franklin, WI (20 miles from Kenosha, WI)
- 11 days ago
- Franklin, WI (20 miles from Kenosha, WI)
- 11 days ago
Senior Technical Support Executive Location: Franklin, WI Job Description: Provide 1 st level technical support, service restoration, fulfillment of service request and advice to users ensuring...
- Waukegan, IL (18 miles from Kenosha, WI)
- 13 days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 13 days ago
We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team in Waukegan, IL. The ideal candidate will have a strong technical background in Windows environments,...
- Racine, WI (7 miles from Kenosha, WI)
- 18 days ago
- Racine, WI (7 miles from Kenosha, WI)
- 18 days ago
Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and...
- Racine, WI (7 miles from Kenosha, WI)
- 23 days ago
- Racine, WI (7 miles from Kenosha, WI)
- 23 days ago
Installing and maintaining desktop and server operating systems. Salary Salary will be dependent upon experience. Requirements Two or four year degree preferred....
- North Chicago, IL (20 miles from Kenosha, WI)
- 27 days ago
- North Chicago, IL (20 miles from Kenosha, WI)
- 27 days ago
at PC Connection in North Chicago, Illinois, United States Job Description PC Technician Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms...
- Waukegan, IL (18 miles from Kenosha, WI)
- 30+ days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 30+ days ago
Are you ready to elevate your IT career? Join our team as a Desktop Support Specialist and become a key player in driving technological excellence and customer satisfaction. This role offers the...
- Sturtevant, WI (7 miles from Kenosha, WI)
- 30+ days ago
- Sturtevant, WI (7 miles from Kenosha, WI)
- 30+ days ago
Summary of responsibilities: Set up and deploy iPad, iPhone & Laptops to End Users Provides help desk support for End Users Analyzes and evaluates helpdesk tickets and makes recommendations for improvements...
- Round Lake, IL (24 miles from Kenosha, WI)
- 45+ days ago
- Round Lake, IL (24 miles from Kenosha, WI)
- 45+ days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
On-Site Computer Technician - Summer School
- Waukegan, IL (18 miles from Kenosha, WI)
- 90+ days ago
- Waukegan, IL (18 miles from Kenosha, WI)
- 90+ days ago
Position Type: Summer Projects/ Paraprofessional Date Posted: 2/25/2025 Location: TBD Closing Date: 03/21/2025 Who We Are: Waukegan Community Unit School District No. 60 serves nearly...
Demographic Data for Kenosha, WI
Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Kenosha, WI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kenosha, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »