Help Desk Analyst Jobs in Vancouver, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer Hardware/Software Support Specialist Entry Level (Hybrid)
- Motus Recruiting & Staffing
- Portland, OR (13 miles from Vancouver, WA)
- 14 hours ago
- Portland, OR (13 miles from Vancouver, WA)
- 14 hours ago
This assignment requires a candidate to have a strong working knowledge of computer systems and components as well as operating systems and applications software....
Hybrid- Omega Morgan
- Hillsboro, OR (13 miles from Vancouver, WA)
- 1 day ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 1 day ago
Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position...
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 4 days ago
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In Person- Kodeva LLC
- Tualatin, OR (23 miles from Vancouver, WA)
- 5 days ago
- Tualatin, OR (23 miles from Vancouver, WA)
- 5 days ago
Role: L1 Desktop Support Engineer Duration: 6 + months Locations : Tualatin, Oregon Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or...
In Person- Planar Systems, Inc.
- Hillsboro, OR (13 miles from Vancouver, WA)
- 6 days ago
- Hillsboro, OR (13 miles from Vancouver, WA)
- 6 days ago
systems Windows, Linux, Mac OS, iOS, Android etc....
In PersonComputer Technician - Summer (9875)
- Evergreen Public Schools
- Vancouver, WA
- 6 days ago
- Vancouver, WA
- 6 days ago
Computer Technician - Summer (9875) Evergreen Public Schools ASC - Information Technology - Vancouver, Washington Job Details Job ID:5743527 Application Deadline:Jun 03, 2026 5:00 PM (Pacific...
In PersonTechnical Support Specialist II
- Dtna
- Portland, OR (13 miles from Vancouver, WA)
- 8 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 8 days ago
Inside the Role Support Aftermarket Service Product (ASP) initiatives and drive overall service revenue aligning with DTNAs Go2030 strategy. The Business Development Analyst will be responsible...
HybridSenior Technical Product Support Engineer
- MKS Instruments, Inc.
- Beaverton, OR (14 miles from Vancouver, WA)
- 8 days ago
- Beaverton, OR (14 miles from Vancouver, WA)
- 8 days ago
A Day in Your Life at MKS: As a Principal Technical Support Engineer at ESI, an MKS Company, you will partner with the Engineering and Field teams to help solve both customer and engineering...
In Person- Automation and Control Strategies Group, INC. dba ACS Professional Staffing
- Vancouver, WA
- 12 days ago
- Vancouver, WA
- 12 days ago
Program Support Specialist 1 Automation and Control Strategies Group, INC. dba ACS Professional Staffing - Vancouver, WA Posted: 5/24/2026 - Expires: 8/22/2026 Job ID: 293439574 Apply Now I have...
In Person- Trimble Navigation
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 15 days ago
- Lake Oswego, OR (19 miles from Vancouver, WA)
- 15 days ago
Elevate the Enterprise Experience as our next Enterprise Support Engineer! Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the cloud? As a...
In PersonSenior Network Support Engineer ThousandEyes Federal
- Cisco Systems, Inc.
- Portland, OR (13 miles from Vancouver, WA)
- 15 days ago
- Portland, OR (13 miles from Vancouver, WA)
- 15 days ago
The application window is expected to close on: 05/08/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Who We Are Cisco...
In PersonGlobal Product Support Engineer 5
- Lam Research
- Tualatin, OR (23 miles from Vancouver, WA)
- 16 days ago
- Tualatin, OR (23 miles from Vancouver, WA)
- 16 days ago
The group youll be a part of In the Global Products Group, we are dedicated to excellence in the design and engineering of Lams etch and deposition products. We drive innovation to ensure our...
Remote- Cascade Management
- Tigard, OR (17 miles from Vancouver, WA)
- 17 days ago
- Tigard, OR (17 miles from Vancouver, WA)
- 17 days ago
About Us Rate of Pay: $20.00-26.00 Schedule: Monday - Friday (8am-5pm) Hours: 40 Full-Time Location: Tigard, OR Properties: Corporate Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays,...
In Person- PBS Engineering and Environmental Inc.
- Vancouver, WA
- 19 days ago
- Vancouver, WA
- 19 days ago
Excellent written and verbal communication skills Proficient with MS Office/Excel (PowerPoint is a plus) Familiarity with one or more accounting operating systems....
In Person- Moda Health
- Milwaukie, OR (18 miles from Vancouver, WA)
- 21 days ago
- Milwaukie, OR (18 miles from Vancouver, WA)
- 21 days ago
Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better...
In PersonDemographic Data for Vancouver, WA
Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Vancouver, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Vancouver, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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