Help Desk Analyst Jobs in Kent, WA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Tactical Domain Support Engineer - JBLM
- Tacoma, WA (13 miles from Kent, WA)
- moments ago
- Tacoma, WA (13 miles from Kent, WA)
- moments ago
Job Summary: The Tactical Domain GSSE provides direct support to mission planning, execution, and post-mission technical integration for U.S. Special Operations Forces (SOF). This support includes...
- Seattle, WA (19 miles from Kent, WA)
- 13 hours ago
- Seattle, WA (19 miles from Kent, WA)
- 13 hours ago
National Support Specialist Job Description The National Support Installation Quality Specialist (NSS) plays a critical role in ensuring first-time-right installations of Smart-hopping...
- Seattle, WA (18 miles from Kent, WA)
- 15 hours ago
- Seattle, WA (18 miles from Kent, WA)
- 15 hours ago
What You'll Need: Excellent t echnical troubleshooting and issue documentation skills Strong working knowledge of various Operating Systems, including installation, configuration, and authentication...
Remote WorkSupport Engineer IV - AMZ9081270
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
- Seattle, WA (18 miles from Kent, WA)
- 1 day ago
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: Seattle, Washington Job Number: AMZ9081270 Position Responsibilities: Provide...
- Tukwila, WA (13 miles from Kent, WA)
- 2 days ago
- Tukwila, WA (13 miles from Kent, WA)
- 2 days ago
Kforce is seeking an eager Desktop Support Technician for a client based in Tukwila, Washington (WA). This role will be onsite 5 days a week working to help enroll & wipe devices to be shipped out...
- Bellevue, WA (17 miles from Kent, WA)
- 2 days ago
- Bellevue, WA (17 miles from Kent, WA)
- 2 days ago
You:We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will...
Project Support Engineer Expert, World Class Planning
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
IT Solutions Specialist - downtown Seattle law firm
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
- Seattle, WA (18 miles from Kent, WA)
- 3 days ago
Montgomery Purdue PLLC is seeking a full-time IT Solutions Specialist to manage the firm's network infrastructure and systems with an emphasis on maximum uptime, provide technical support and...
Technical Support Specialist - HYBRID
- Bonney Lake, WA (13 miles from Kent, WA)
- 5 days ago
- Bonney Lake, WA (13 miles from Kent, WA)
- 5 days ago
Preferred Skills and Qualifications: Knowledge of and/or basic skills in: Microsoft Windows Applications and Desktop Operating Systems (Active Directory)....
Principal Engineer, Technical Support
- Seattle, WA (18 miles from Kent, WA)
- 6 days ago
- Seattle, WA (18 miles from Kent, WA)
- 6 days ago
databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience What You've Accomplished: 5+ years of experience in a technical role involving Java, J2EE expertise and databases...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Seattle, WA (18 miles from Kent, WA)
- 6 days ago
- Seattle, WA (18 miles from Kent, WA)
- 6 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Seattle, WA (18 miles from Kent, WA)
- 7 days ago
- Seattle, WA (18 miles from Kent, WA)
- 7 days ago
Collaborative people. Progressive builders. Consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships, BNBuilders hires the very...
Desktop Support Job Training Program
- Redmond, WA (22 miles from Kent, WA)
- 7 days ago
- Redmond, WA (22 miles from Kent, WA)
- 7 days ago
In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you...
- Seattle, WA (18 miles from Kent, WA)
- 7 days ago
- Seattle, WA (18 miles from Kent, WA)
- 7 days ago
Technical Support Specialist Title: Technical Support Specialist Location: Seattle, WA (98101) / Onsite Employment Type: 2+ Month W2 Contract (no C2C or sponsorship available) Job Description:...
Information Technology Support Specialist
- Seattle, WA (18 miles from Kent, WA)
- 8 days ago
- Seattle, WA (18 miles from Kent, WA)
- 8 days ago
systems, applications, and Intune-managed devices Perform system updates, patches, and preventative maintenance to keep systems secure and reliable Work on projects while operating with a high degree...
Demographic Data for Kent, WA
Moving to Kent, WA? Find some basic demographic data about Kent, WA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Kent, WA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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