Help Desk Analyst Remote & Hybrid Only Jobs in Virginia
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Return to selected search result Contracted IT Senior Support Specialist Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249622 Job Title...
Remote WorkReturn to selected search result IT Senior Support Specialist - Manufacturing Operations Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249623...
Remote WorkResponsibilities Peraton is seeking a Customer Support Specialist (CSS) to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Consular Affairs Enterprise...
Project Support Engineer Expert, World Class Planning
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
Responsibilities Noblis MSD is seeking an experienced Navy depot level surface ship maintenance and modernization Project Support Engineer Expert (with an ACTIVE Secret clearance) to support...
Help Desk Specialist, Journeyman TS/SCI with Poly REQUIRED
- Arlington, VA
- 5 days ago
- Arlington, VA
- 5 days ago
Help Desk Specialist, Journeyman TS/SCI with Poly REQUIRED Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID: J0825-1361 Employment Type:...
Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. 7 p.m....
Remote WorkDesk Analyst (Mid Level) to join our team to begin an exciting and challenging career with SAIC....
Remote WorkYou'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
Define requirements, build and test install packages, configure, update, patch and support Microsoft Windows and Mac operating systems, and applications such as Microsoft Office....
SAP NS2 Technical Quality Manager/Sr. Support Engineer (MaxSecure)-Remote
- Herndon, VA
- 13 days ago
- Herndon, VA
- 13 days ago
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every...
Remote WorkAt Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we...
Basic computer skills in installing, configuring, and running operating systems such as Windows and Linux....
Active Top Secret clearance required Strong knowledge of Microsoft Windows operating systems, including troubleshooting OS-level issues....
Strong knowledge of Microsoft based operating systems. Will be an initiative-taking achiever who gains satisfaction from providing excellent customer service....
Network/Operations - Help Desk Support - Sr#25-67064 McLean, VA Fully Remote Job Description General Information Job Description: ATM Help Desk Technician (2nd shift & weekends) to join Technical Operations...
Remote WorkDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Virginia
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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