Help Desk Analyst Jobs in Chesterfield, VA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Petersburg, VA (19 miles from Chesterfield, VA)
- 18 hours ago
- Petersburg, VA (19 miles from Chesterfield, VA)
- 18 hours ago
Job Description An employer in Petersburg, VA is looking for a Desktop Support technician. This person will be: Troubleshooting through printer issues and mail issues, as well as some server and...
Production Support Engineer III
- Richmond, VA (12 miles from Chesterfield, VA)
- 19 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 19 hours ago
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to...
Service Desk Consultant, BI Agency Help Desk
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 21 hours ago
Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications....
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Skill Helpdesk and desktop support Required 3 Years Hardware support (PCs, laptops, tablets, printers, scanners, monitors) Required 3 Years Microsoft Windows 10 and 11 Required 3 Years Microsoft...
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Contracted IT Senior Support Specialist
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Return to selected search result Contracted IT Senior Support Specialist Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249622 Job Title...
Remote WorkIT Senior Support Specialist Manufacturing Operations
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 1 day ago
Return to selected search result IT Senior Support Specialist - Manufacturing Operations Apply locations Richmond, KY, USA time type Full time posted on Posted Today job requisition id JR249623...
Remote Work- Richmond, VA (12 miles from Chesterfield, VA)
- 2 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 2 days ago
Minimum Qualifications Working knowledge of various windows operating systems such as Win Operating Systems, and associated products to include but not limited to Microsoft Office Suite....
End User/Desktop Support Specialist
- Ashland, VA (24 miles from Chesterfield, VA)
- 2 days ago
- Ashland, VA (24 miles from Chesterfield, VA)
- 2 days ago
Company Description Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ. Infojini Consulting is recognized as one of the fastest growing...
Inperson_W2_Sharepoint Support Specialist
- Richmond, VA (12 miles from Chesterfield, VA)
- 3 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 3 days ago
Company Description US IT Solutions Inc.. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We...
- Richmond, VA (12 miles from Chesterfield, VA)
- 4 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 4 days ago
Sr Help Desk Analyst Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients....
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
. - Demonstrated experience with Microsoft operating systems including Windows 10 and Windows 11. - Detailed experience with Microsoft Office and application support. - Demonstrated skills with supporting...
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
- Richmond, VA (12 miles from Chesterfield, VA)
- 6 days ago
Help Desk Analyst 4 Help Desk Analyst 4 Onsite About the Job Duration: 5 Month Contract (possibility of extension) Location: - Onsite: Richmond, VA Pay rate: Hourly, depending on experience Job ID:...
TECHNICAL SUPPORT SPECIALIST - US Residence based position
- Chesterfield, VA
- 7 days ago
- Chesterfield, VA
- 7 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
Demographic Data for Chesterfield, VA
Moving to Chesterfield, VA? Find some basic demographic data about Chesterfield, VA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Chesterfield, VA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chesterfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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