Help Desk Analyst Jobs in Springville, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Provo, UT (13 miles from Springville, UT)
- 1 day ago
- Provo, UT (13 miles from Springville, UT)
- 1 day ago
Location Zip Code: 84604 Job Family: DV- IT We are seeking a hard-working, innovative, detail-oriented and creative team player to join our Aptive team! This is a full-time Technical Support...
- Provo, UT (13 miles from Springville, UT)
- 4 days ago
- Provo, UT (13 miles from Springville, UT)
- 4 days ago
REPORTING RELATIONSHIPS Position Reports to: Manager, Campus Technology Positions Supervised: None POSITION PURPOSE The IT Support Technician is the first point of contact when faculty, staff, and...
- Lehi, UT (23 miles from Springville, UT)
- 5 days ago
- Lehi, UT (23 miles from Springville, UT)
- 5 days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
Product Support Technician Success Profile This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a...
Site Technology & IT Support Lead
- Orem, UT (13 miles from Springville, UT)
- 8 days ago
- Orem, UT (13 miles from Springville, UT)
- 8 days ago
Site Technology & IT Support Lead Location: Orem, UT, Hybrid Shift: Full-Time Division: IT Reports to: IT Manager SunPower: With decades of experience, we are a U.S.-based solar company committed...
- American Fork, UT (21 miles from Springville, UT)
- 13 days ago
- American Fork, UT (21 miles from Springville, UT)
- 13 days ago
Job Requirements Summary - IT Support Technician We're looking for a proactive, hands-on IT Support Technician with 2-5 years of real-world technical support experience in a fast-paced...
Technical Support Specialist - Control 4
- Lehi, UT (23 miles from Springville, UT)
- 15 days ago
- Lehi, UT (23 miles from Springville, UT)
- 15 days ago
Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep...
- Lindon, UT (14 miles from Springville, UT)
- 60+ days ago
- Lindon, UT (14 miles from Springville, UT)
- 60+ days ago
Company Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it...
IT Technical Support Specialist Tier 2
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
IT Technical Support Specialist Tier 1
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 60+ days ago
Basic understanding of computer hardware, software, and various technologies, including Microsoft Windows operating systems, Microsoft Server, TCP/IP, switches, routers, firewalls, macOS, Linux, and...
Enterprise Support Engineer, Data Centers
- Eagle Mountain, UT (23 miles from Springville, UT)
- 90+ days ago
- Eagle Mountain, UT (23 miles from Springville, UT)
- 90+ days ago
systems Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global...
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
- Lehi, UT (23 miles from Springville, UT)
- 90+ days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
Demographic Data for Springville, UT
Moving to Springville, UT? Find some basic demographic data about Springville, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Springville, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Springville, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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