Help Desk Analyst Jobs in Utah
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Install and support a variety of PC operating systems....
Remote- KION Group
- Salt Lake City, UT
- 20 hours ago
- Salt Lake City, UT
- 20 hours ago
Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonFatPipe is looking for a Network Support Engineer to help support, install, and troubleshoot FatPipe routers and SD-WAN appliances in customer networks. This role will work directly with customers...
In PersonPC Network Support Technician 3 - Secret
- Northrop Grumman
- Clearfield, UT
- 1 day ago
- Clearfield, UT
- 1 day ago
System Cross-platform awareness ((i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)...
RemoteJob Type Full-time Description A Technical Support Specialist is not your typical person in a client-facing role. Our Technical Support Specialists rectify existing problems and troubleshoot...
In PersonThis may include installing software that is related to the product or the Operating System (OS) that the customer is using, diagnosing networking issues, Installation/Upgrades, other related issues...
In PersonJob Summary: The primary function of the Help Desk Support is to handle general networking, desktop, telephony, and systems administration skills....
In PersonRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteExtensiv is the fastest-growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify, Target, and...
HybridAt Mo Bettahs, we value Kuleana (Responsibility), Hookipa (Hospitality and Aloha), Hookuku (Competitiveness), Moomeheu (Culture), Mikioi (Fine Craftsmanship) and Pono (Righteousness). These values...
In PersonnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. As a Technical Support Engineer, you will provide technical support to customers...
In PersonOverview Who is Fox? Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah...
In Personsystems Experience with Active Directory, Intune and Entra Basic networking knowledge Troubleshooting hardware and software Familiarity with ticketing systems (Jira a plus) Proficiency in Microsoft...
RemoteWe're hiring an IT Support Specialist at JD Machine Corp. in Ogden, Utah! This is a great opportunity for an IT professional who enjoys solving problems, supporting people, and working hands-on in...
In PersonTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)
- UVeye inc
- Salt Lake City, UT
- 6 days ago
- Salt Lake City, UT
- 6 days ago
Description At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle...
In PersonDemographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Utah
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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