Help Desk Analyst Jobs in South Jordan, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 15 hours ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 15 hours ago
Project description Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 23 hours ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 23 hours ago
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
Technical Support III Salt Lake City, UT Job Type Full-time Description The IT Support Specialist III is entrusted with the vital task of implementing, administering, and supporting distributed...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
Technical Support II Salt Lake City, UT Description The IT Support Specialist II is entrusted with the vital task of implementing, administering, and supporting distributed systems, encompassing a...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
Role Description: Provide quality service desk ticket support and resolution. When not working service desk tickets, be on-site support to clients. Assist with developing policies and procedures...
Applications Support Analyst or Sr. Applications Support Analyst
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 2 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 2 days ago
About The Company Utah Retirement Systems provides benefits for state and other Utah Public employees through the work of two divisions. The Retirement Office administers pension and retirement...
Engineering - Draper - Associate, Help Desk User Support - 9280372
- Draper, UT (7 miles from South Jordan, UT)
- 3 days ago
- Draper, UT (7 miles from South Jordan, UT)
- 3 days ago
Job Duties: Associate, Help Desk User Support with Goldman Sachs & Co. LLC in Draper, Utah. Develop expertise across global support and operations team including tools and technologies such as...
2026 Technical Support Rep paid intern (Jan and May hires)
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
The Church of Jesus Christ of Latter-day Saints is looking for Technical Support Representativesinterns to help in our Client Technical Services department in assisting employees and volunteers at...
Customer Service Technical Support Representative
- South Jordan, UT
- 3 days ago
- South Jordan, UT
- 3 days ago
The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems....
Help Desk Analyst 10 a.m. 7 p.m. M-F (Remote)
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be full-time and fully remote. Provide support from 10 a.m. 7 p.m....
Remote WorkTECHNICAL SUPPORT SPECIALIST - US Residence based position
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
United States : Colorado : Aurora || United States : Colorado : Boulder || United States : Colorado : Centennial || United States : Colorado : Colorado Springs || United States : Colorado : DENVER N...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
Proficiency in operating systems such as Windows 10/11, and MacOS. Familiarity with networking concepts and protocols. Excellent problem-solving and troubleshooting skills....
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 5 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 5 days ago
Job Description Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130...
- Lehi, UT (12 miles from South Jordan, UT)
- 5 days ago
- Lehi, UT (12 miles from South Jordan, UT)
- 5 days ago
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications...
Demographic Data for South Jordan, UT
Moving to South Jordan, UT? Find some basic demographic data about South Jordan, UT below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in South Jordan, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Jordan, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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