Help Desk Analyst Jobs in South Jordan, UT
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Draper, UT (7 miles from South Jordan, UT)
- 6 hours ago
- Draper, UT (7 miles from South Jordan, UT)
- 6 hours ago
Troubleshoot hardware and software problems, including operating systems (Windows, macOS), productivity tools (e.g., Microsoft 365), and custom applications....
- Orem, UT (21 miles from South Jordan, UT)
- 1 day ago
- Orem, UT (21 miles from South Jordan, UT)
- 1 day ago
IT Help Desk Technician RISE Services, Inc. Orem, UT Job Details Full-time From $24.50 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Sr Technical Support Engineer, Opengear (Remote. 2nd SHIFT. 4pm-12am MT)
- Sandy, UT (4 miles from South Jordan, UT)
- 2 days ago
- Sandy, UT (4 miles from South Jordan, UT)
- 2 days ago
systems (bash scripting, Shell commands, IPTables)....
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
Preferences Basic understanding of enterprise networking concepts (TCP/IP, routing, switch) Familiarity with: o Coding and database languages o Firewall management and intrusion detection systems o...
Lead IT Support Analyst onsite
- Magna, UT (11 miles from South Jordan, UT)
- 3 days ago
- Magna, UT (11 miles from South Jordan, UT)
- 3 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
Epic Cupid-Radiant Support Specialist
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 3 days ago
Details Open Date 06/11/2025 Requisition Number PRN15962N Job Title Computer Technician Working Title Part-Time Helpdesk Technician Job Grade D FLSA Code Nonexempt Patient Sensitive Job Code? No...
- Orem, UT (21 miles from South Jordan, UT)
- 3 days ago
- Orem, UT (21 miles from South Jordan, UT)
- 3 days ago
Job Details Job Location : Orem, UT - Orem, UT Position Type : Full Time Education Level : 2 year degree preferred Salary Range : $24.50 Travel Percentage : Limited or Occasional Job Shift : Days...
IT Technical Support Specialist Tier 2
- Lehi, UT (12 miles from South Jordan, UT)
- 4 days ago
- Lehi, UT (12 miles from South Jordan, UT)
- 4 days ago
Job Title: IT Technical Support Specialist II Location: Lehi, Utah Job Description: We are seeking an IT Technical Support Specialist Tier II to join our team in Lehi, Utah. The ideal candidate...
IT Technical Support Specialist Tier 1
- Lehi, UT (12 miles from South Jordan, UT)
- 4 days ago
- Lehi, UT (12 miles from South Jordan, UT)
- 4 days ago
Basic understanding of computer hardware, software, and various technologies, including Microsoft Windows operating systems, Microsoft Server, TCP/IP, switches, routers, firewalls, macOS, Linux, and...
Technical Support Engineer, MI II (Tier II)
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
- Salt Lake City, UT (6 miles from South Jordan, UT)
- 4 days ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
- Pleasant Grove, UT (18 miles from South Jordan, UT)
- 4 days ago
- Pleasant Grove, UT (18 miles from South Jordan, UT)
- 4 days ago
Job Responsibilities Install and configure computer hardware, operating systems, and applications Address issues both face-to-face and remotely Troubleshoot system and network problems and diagnose...
- Lehi, UT (12 miles from South Jordan, UT)
- 5 days ago
- Lehi, UT (12 miles from South Jordan, UT)
- 5 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired Debugging of customer code Experience with JavaScript, jQuery, HTML...
Demographic Data for South Jordan, UT
Moving to South Jordan, UT? Find some basic demographic data about South Jordan, UT below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in South Jordan, UT
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in South Jordan, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »