Help Desk Analyst Jobs in Riverton, UT

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 68 Jobs

Desktop Support Engineer : Open for Salt Lake City, Utah- 84104/Raleigh, NC/Cleveland, Ohio- 4410

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 7 hours ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 7 hours ago

Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....

Customer Service Technical Support Representative

  • South Jordan, UT (5 miles from Riverton, UT)
  • 15 hours ago
  • South Jordan, UT (5 miles from Riverton, UT)
  • 15 hours ago

The ideal candidate possesses a basic understanding of troubleshooting Windows, Mac, iOS and Android operating systems....

IT Support Engineer- Scheduled Visit

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 1 day ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 1 day ago

Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop...

Program Assistant & Database Support

  • Taylorsville, UT (11 miles from Riverton, UT)
  • 1 day ago
  • Taylorsville, UT (11 miles from Riverton, UT)
  • 1 day ago

Overview The Institute for Disability Research, Policy & Practice at Utah State University is seeking applicants for a Program Assistant & Database Support position. This position will provide a...

Helpdesk Support $21/hr

  • South Jordan, UT (5 miles from Riverton, UT)
  • 2 days ago
  • South Jordan, UT (5 miles from Riverton, UT)
  • 2 days ago

Helpdesk Support - $21/hr South Jordan, CA PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for...

Sr. IT Support Analyst

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 2 days ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 2 days ago

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and...

Senior Helpdesk Specialist (Remote)

  • West Jordan, UT (9 miles from Riverton, UT)
  • 3 days ago
  • West Jordan, UT (9 miles from Riverton, UT)
  • 3 days ago

Senior Helpdesk Specialist (Remote) Full Time West Jordan, UT, US 3 days ago Requisition ID: 2234 Job Summary: The position involves providing comprehensive support to the entire Justice Business...

Remote Work

Technical Support Engineer- Salt Lake City, UT

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 3 days ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 3 days ago

Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware....

Desktop Support/Help Desk at Salt Lake City,UT

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 4 days ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 4 days ago

Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....

Desktop Support Specialist

  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 4 days ago
  • Salt Lake City, UT (11 miles from Riverton, UT)
  • 4 days ago

Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....

Help Desk Specialist - IT Specialist

  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago
  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago

IT Service Desk Agent???? Location: South Jordan, Utah, USA???? Pay: $20 - $21/hour???? Contract: 12 months (potential for extension or permanent hire) A large financial services company is...

Help Desk Specialist

  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago
  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago

Job Opportunity: IT Service Desk Specialist Location: South Jordan UT Pay Rate:$20-21/hour Job Description: The Service Desk Agent serves as the first point of contact for IT support, providing...

Help Desk Intern

  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago
  • South Jordan, UT (5 miles from Riverton, UT)
  • 4 days ago

The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming...

Technical Support Analyst - Cloud Database Performance

  • Lehi, UT (7 miles from Riverton, UT)
  • 4 days ago
  • Lehi, UT (7 miles from Riverton, UT)
  • 4 days ago

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves...

Sales Support Engineer (SSE)

  • Sandy, UT (7 miles from Riverton, UT)
  • 4 days ago
  • Sandy, UT (7 miles from Riverton, UT)
  • 4 days ago

Sales Support Engineer Position Overview Siemens takes pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds....

Demographic Data for Riverton, UT

Moving to Riverton, UT? Find some basic demographic data about Riverton, UT below.

Local
National
49,295
1,329
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Riverton, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Riverton, UT offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Riverton, UT
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Help Desk Analyst Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »